What's New in Zoho Billing | June 2026

What's New in Zoho Billing | June 2026

Hello users!

June brings a new set of updates to Zoho Billing designed to strengthen how you manage subscriptions, customise your records, and handle expense documentation. This month's highlights include a new one-time addon quoting workflow for subscriptions, PDF template support for expenses, bulk import for item subscriptions, and more.

Create One-Time Addon Quotes for Subscriptions 

Businesses often need to charge customers for non-recurring services or goods that they provide outside their subscription cycle. You can now create a one-time addon quote directly from an active subscription to handle this.

The quote gives your customer a formal proposal to review, negotiate, and accept before invoicing. Once accepted, an invoice is generated based on your configured quote conversion preferences and is associated to that subscription. If autocharge is enabled for the subscription, the customer's saved payment method is charged immediately. Customers can also view and accept one-time addon quotes directly from the Customer Portal. Learn More

Notes
To create this quote, go to the subscription, click the More icon, and select Create Quote > For One-Time Addon. 

Import Item Subscriptions

You can now import item subscriptions in bulk using the Import option under the Import Subscriptions tab. This removes the need to create each subscription manually and speeds up onboarding when you have a large number of item-based subscriptions to set up for your customers. 




Notes
To do this, go to Subscriptions > Import Subscriptions and select the option to import item subscriptions.

Customize PDF Templates for Expenses  

You can now customize the PDF template of your expense records using a fully configurable template; consistent with how other transactions' PDFs work today. A default template is automatically created for your organisation, so no manual setup is needed to get started. When viewing or editing a single expense, you can select a specific template.  



Notes
To create a new template, go to Settings > PDF Templates > Expenses and click + New.

Track Custom Field Usage  

You can now track all the places a custom field are used for each module. This gives you a clear picture of field usage and helps you assess the impact of modifying or deleting a field.


Notes
Go to Settings, select a module switch to Field tab and click Custom Field Usage to view its usage.

Retain Attachment and Image Custom Fields During Record Conversion and Clone

Attachment and image custom field values are now automatically carried over when you convert or clone records in Zoho Billing. For example, when you convert a quote to an invoice, files in these custom fields are carried over to the invoice. When you clone a record, the files are retained in the new record, so you do not have to upload them again.
Info
Note: For conversions, custom fields are carried over only when both transactions have the label name and same data type.

Try these updates now and share your thoughts in the comments! You can also visit the What's New timeline for bite-sized information about our previous feature updates and enhancements. If you need any assistance, feel free to reach out at support@zohobilling.com.

Best regards,
The Zoho Billing Team
    • Sticky Posts

    • Introducing Omnichannel Subscription

      Your customers may choose to subscribe through different marketplaces such as Google Play or App Store. As your business expands, managing these subscriptions can become increasingly complex. To make it easier, we are introducing the Omnichannel Subscription
    • What's New in Zoho Billing | July 2026

      July brings a new set of updates to Zoho Billing to make your billing operations more efficient. These include a redesigned checkout experience, expanded Hosted Payment Page capabilities, compliance improvements, enhanced reporting, and more. Enhancements
    • Use Secure Public Links for Sharing Transactions

      Public links are the quickest way to send invoices or quotes to your customers. You can drop the link in an email, SMS, or WhatsApp message. But, links can be forwarded, and once they leave your customer's inbox, you can no longer control who sees your
      • Recent Topics

      • Convert MSG to PDF in Bulk with Attachment Free

        Microsoft Outlook saves each email as an MSG file, keeping with it key information like the sender, the recipient, the subject, the date, the body of the message, and any attachments. It can, however, be quite difficult to access a large number of MSG
      • Using Mail Merge Template to Print Documents with One Subform Record's Fields per Document

        Hello, We have a Mail Merge template created in Zoho Writer which is not able to perform the functionality which is currently required to automate the documentation task portion of our process. The CRM module we are primarily using is based on a "Loans"
      • Convert MBOX to PST File Using Free Methods

        MBOX is a mailbox format that is used by various email clients and services, such as Thunderbird, Apple Mail, Eudora, and Google Takeout. Yet, in order to be able to open your MBOX emails in Microsoft Outlook, you have to convert them from MBOX to PST
      • Zoho Community Digest - September 2026 | Part 4

        Hi everyone, and welcome back! The final week of September brought a revamped Books integration in Zoho CRM and Zoho Key Service for LLM access without API keys, Zoho Creator's audit trail becoming a full enterprise-grade auditing system, and Zoho One
      • Automate weekly reports from Channels | Zoho Cliq AI use case #01

        Scrolling endlessly through numerous threads in a Cliq channel and manually counting how many have been closed, how long people took to reply, and who actually participated can be tedious. After 20 minutes, you might have a number that no one can verify.
      • Apple Mail to Outlook Converter - Export Apple Mac Mail to PST File

        Apple Mail is a well-known email application among people who use Macs, whereas Microsoft Outlook is widely employed for both personal and business use. Should you decide to move from Apple Mail to Outlook, you'll probably need to transfer your mailbox
      • Zoho Tables is now part of Zoho One!

        Hey everyone! We've got some exciting news to share. Zoho Tables is now included in your Zoho One subscription at no extra cost. If you're already on Zoho One, head to your app list, add Zoho Tables, and get started right away. You don't need a separate
      • How to import PST files in Office 365?

        You can import PST files into Office 365 using native Outlook applications, the Microsoft Purview network upload method, or specialized third-party migration tools. Choosing the right method depends on whether you are migrating a single mailbox or executing
      • [Webinar] Zoho CommunitySpaces MCP

        New to MCP, or just exploring what's possible? Join us for a webinar on Zoho MCP and your community. We'll show you how Zoho CommunitySpaces and Zoho MCP work together, what your AI co-host can do inside your community, and how to get started. Register
      • Solution to Import OST File into Office 365.

        In today’s digital workplace, organizations are rapidly moving toward cloud-based email systems for better flexibility, security, and collaboration. Microsoft 365 has become one of the most widely used platforms for business communication. A common requirement
      • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

        Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
      • How can I show an uploaded image larger/full size in a Zoho Forms response PDF?

        Hi,  I noticed that in a response PDF for Forms, the uploaded image is shown in a tiny box as seen in my screenshot. Is there any way I can make that appear larger in the response PDF? thanks.
      • Live connection to DS files in Zoho Creator / ChatGPT

        As an idea, we are using ChatGPT to build with Zoho Creator (outside of Zia), which is works brilliantly to assist write deluge, provide test suggesitons etc. Currently we are uploading the DS files which are very point in time, it would be great to have
      • Meet PageHealth by Zoho PageSense: a free way to find out what's holding your page back

        We all know the feeling. You've spent days tweaking headlines, moving buttons, and rewriting copy, and you're still not sure why visitors aren't sticking around. Revamping your website is hard, and figuring out what's actually getting in the way is even
      • Export Exchange Online Archive Mailboxes to PST for Microsft 365 Users

        With Microsoft 365 it is possible to archive older emails in Exchange Online in order to keep the main mailbox tidy. If however you need to export the archived emails to a PST file for the purposes of backup, migration, compliance or for use offline,
      • Task Module quick create settings

        Hello, requesting the Task module receive a quick create customization settings. We have added custom fields and have to select "More fields" at the bottom of the pop-up to access the custom fields.
      • Your employees changed departments. Did your IT systems notice?

        An employee joins your Marketing team. HR adds their details to the organization's user directory. The IT admin, in turn, creates their Zoho One account, assigns the required applications, adds them to groups and provides access based on the organization's
      • AI Calling

        Hi, does anyone have experience or any thoughts on AI Calling. Getting AI to make calls on behalf of your company. We are looking into it, but are finding it difficult to get info and providers that can assist.
      • Email Forwarding to Zoho Desk Failing After Migration from Gmail to Outlook (Microsoft)

        We recently migrated from Gmail to Microsoft Outlook. Since the migration date, emails sent by our customers are no longer being received by Zoho Desk. I tried setting up the email forwarding rules in Outlook similar to what we had in Gmail, but it still
      • How to Fix an Outlook OST File That Cannot Be Opened

        Have you at any time attempted to open Outlook only to find that your OST file cannot be accessed? It can be very annoying, particularly since the file holds important emails, attachments, and other mailbox data. This problem might arise due to file corruption,
      • Record positive and negative bank transactions in the same expense account

        Hello, I hosted a promotional event and paid a vendor $600 for food catering (bento boxes). Twenty people attended the event, and each person paid $30 for a bento box, resulting in 20 separate $30 transactions deposited into the bank. I coded the $600
      • CRM Address Field - States with Countries in brackets

        Hi, Could you please remove the country in brackets from the Global State List, or at least allow us to edit these entries? It looks like the brackets were added during the initial data population, perhaps by someone building the list in a spreadsheet
      • How to mass find and delete duplicate files from OneDrive

        It is easy to save documents, photos, videos, and all other types of files using Onedrive, but if you upload the same files more than once then your OneDrive storage can end up being filled with a large number of duplicate files. Manually searching out
      • Different Report sharing filters within same Dashboard

        I have a question about sharing filters for a dashboard which contains separate reports built from the same query. Below are the pieces of the puzzle: - “Sales Query”: line-level query containing sales for a team of 5 sales reps; there’s no need for the
      • Make Your Workflows Smarter with Zia Agents

        Hello, Enterprise Support Community, Workflow rules can now go beyond predefined actions. Zia Agents can now be invoked directly from workflow rules in Zoho CRM, allowing you to bring contextual, AI powered actions into your automated processes. Choose
      • How can I add a Custom Field (or Customer_name) to a picklist?

        Our workflow is Shopify-->SO -->Picklist-->Package-->Shipment. We would like to have the Picklist template to include a custom field "Customer_Notes" (we have created this field already). This way we get alerted when a customer has notes on their account.
      • DYK 14: Create Tasks with AI

        Did you know AI can suggest tasks within your Zoho Projects portal? Breaking a project into clear, actionable work items takes time and manual effort. Especially when the same team handles both planning and execution. AI task suggestions in Zoho Projects
      • #11 Nithya's First Overseas Client

        Nithya designs for clients in three countries and has never met any of them. Her first overseas invoice took a full evening. The second took four minutes. The difference was not a clever tax trick. She stopped treating every international customer as
      • Other languages in Schedulers (Zoho Books)

        Hello everyone, currently we have create functions in other languages, like nodejs etc but on schedulers we can use only deluge.. Are other languages on schedulers roll out? Kind regards, Sakis Oikonomou
      • New in Office Integrator: Extract data from images into your spreadsheet

        Hi users, We are pleased to introduce the Data from Picture feature in Zoho Office Integrator's spreadsheet editor. It intelligently detects and organizes text and numbers from any image into structured cells using OCR. With this feature, users can turn
      • Edit PDFs using Zoho PDF Editor

        Hello users, In a previous article, we covered the organizing capabilities of Zoho PDF Editor. Here, we'll provide a quick recap of its editing features, including a few new additions. A few highlights of Zoho PDF Editor's editing capabilities: Add and
      • Partner with HDFC And Sbi Bank.

        Hdfc and sbi both are very popular bank if zoho books become partner with this banks then many of the zoho books users will benefit premium features of partnered banks.
      • Multiple subscription plan line items in Zoho Billing quotes

        I run an IT company and sell a lot of licences. A client might have multiple subscription plans including software licences in different categories. A client might have Microsoft licences, antivirus licences, web hosting and maintenance package services.
      • Mail Merge templates in Sandbox

        Rolled out for all DCs Hello everyone, You can now create and test Mail Merge templates directly in Sandbox, making it easier to validate document generation without affecting your live organization. Why this matters Mail Merge templates are often used
      • Dashboard Table of “My New Work Orders” Changes View

        Hi FSM Team, We noticed an inconsistency with the Dashboard Table of “My New Work Orders.” Initially, the table is configured to use the “My New Work Orders” view. When we go to the Home page, the table displays a different set of records. When we return
      • Tips & Tricks #6 | Zoho Vault: Audita actividad, Gestiona accesos, Comparte credenciales & mucho más.

        ¿Sabías que Zoho Vault puede hacer mucho más por la seguridad de tu equipo? Las contraseñas forman parte del día a día de cualquier persona y organización. Aplicaciones, herramientas internas, cuentas de clientes, servicios externos, plataformas de marketing,
      • Inquiry Regarding Customer Hierarchy & Sub-Customer Creation via Zoho API

        Dear Zoho Support Team, Our mutual client has requested support for implementing the Customer Hierarchy (Parent/Sub-Customer structure) within our existing workflow. At the moment, all invoices are being created in Zoho under the main (parent) customer
      • Which Zoho CRM tasks would you want an AI assistant to handle?

        I’ve started delegating my Zoho CRM work to AI – and many tasks now take me half the time. It has been so useful that we’re now working to make it available to everyone. Instead of clicking through records and tabs, I simply describe what needs to be
      • Introducing MCP for Zoho CommunitySpaces

        Hello everyone, Your AI assistant can now share the community workload with you. Zoho CommunitySpaces supports MCP (Model Context Protocol), so you can link an AI assistant like Claude, ChatGPT, or Cursor to your community and run it through plain language
      • CV-Library: The Newest Source Booster in Zoho Recruit!

        We’ve expanded your sourcing toolkit — CV-Library, one of the UK’s largest and most trusted online job boards, is now available as a Source Booster in Zoho Recruit. This gives recruiters instant access to millions of UK-based candidate profiles, all without
      • Next Page