What's New in Zoho Inventory - May 2021

What's New in Zoho Inventory - May 2021

We've made some essential enhancements to the shipping and tracking modules of Zoho Inventory that'll aid your fulfilment process. Read on to learn about the new updates.
 
Third-Party Billing for UPS
 
Editions: All
Subscription Plans: All
 
Zoho Inventory and Zoho Books (via Inventory add-on) now support third-party billing for UPS integration. With this option, you can now specify a third-party account which will bear the shipping costs and the duties (for international shipments only).
 
There are no dedicated steps to enable or disable this option. While creating a UPS shipment in Zoho Inventory, you will come across an option called Configure Billing Method, wherein, you will be able to specify who pays for the transportation charges and taxes. You can either bear these costs yourself or assign them to a third-party by providing their UPS account number, country code, and postal code.
 
This feature would especially come in handy for drop-shippers who work with other vendors to supply goods to end customers.



Real-time Tracking for Purchase Receives (or GRNs) through AfterShip
 
Editions: All
Subscription Plans: Professional or higher
 
You can now keep track of the goods which you have purchased from your vendors through AfterShip tracking.
 
Until now, AfterShip tracking was supported only for manual shipments and transfer orders. This service has now been extended to track purchase receives in Zoho Inventory.
 
After you record a purchase receive for your purchase orders, click the Enable real-time tracking button on the top-right corner of the purchase receive. Fill in a few details (like the tracking ID, carrier, etc,.) to start tracking your goods in transit and get updates within Zoho Inventory.
 
Note: When you create a purchase receive to enable real-time tracking, the physical stock of all items on the purchase receive will increase accordingly, even if the goods are yet to reach you. 



Tracking URL for EasyPost and Manual Shipments
 
Editions: All
Subscription Plans: All
 
The dedicated Tracking URL field in manual shipments now lets you visit the carrier's website to track the status of your shipment. This is available even for the shipments tracked in real-time by AfterShip.



In case of EasyPost shipments, the tracking URL is displayed within the shipment order. Click the new window icon adjacent to this URL to view the status of a particular shipment directly from EasyPost. 



Pulling Marketplace Orders from a Custom Timeframe
        
Until now, you could only sync new orders or resync orders from a particular timestamp. With this update, you can now select a date range within which you want to re-sync orders and items from a marketplace into Zoho Inventory. To do so:
  1. Go to the integration details page of a marketplace.
  2. Click the Sync Manually button under the Orders or Items section.
  3. Choose the 'Specific Period' option from the Fetch records from dropdown.
  4. Select the start and end date.
  5. Click Initiate Sync to pull your orders.


Cost Price Field in Inventory Adjustments and Transfer Orders

We have provided a field to enter the cost price of the stock when creating or editing inventory adjustments by quantity and inter-branch transfer orders.

For Quantity Adjustments, this field will be pre-filled with the cost price specified for the item from the most recent purchase transaction. If your organization is enabled with branching, the cost price is determined based on the cost of the item in the branch associated with the transaction.
 
For Transfer Orders, this field will be pre-filled with cost price from the most recent purchase transaction associated with the destination branch. This field will only be available for transfer orders between warehouses associated with different branches.
 
The value entered in this field will be used for inventory valuation.



Give these new features a spin and let us know your thoughts about them in the comments below. You can also write to us at support@zoho-inventory.com if you need any assistance.
 
Thanks and regards,
Lakshmi
The Zoho Inventory Team

      • Recent Topics

      • How can I add a comment to an existing ticket via API?

        I need to add comments/notes to the history of an existing ticket using the API without overwriting the original ticket description. Thanks!
      • Marketer's Space: Proven tips to improve open rates – Part III

        Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important
      • Attention Deluge Developers: Important Update Regarding "Send Email Deluge Task"

        Hi Deluge Users, We hope this message finds you well. We would like to inform you about a recent update on the Send emails deluge task. If you are using this deluge task (SalesIQ Scripts) for your Zobot, widgets, or form controllers to send emails, please
      • Zoho Social - Feature Request - Reviewer Role

        Hi Social Team, I've come across this with a couple of clients, where they need a role which can review and comment on posts but who has no access to create content. This is a kind of reviewer role. They just need to be able to see what content is scheduled
      • Zoho Books/Inventory - Update Marketplace Sales Order via API

        Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflected
      • Zoho Inventory / Finance Suite - Add feature to prevent duplicate values in Item Unit field

        I've noticed that a client has 2 values the same in the Unit field on edit/create Items. This surprised me as why would you have 2 units with the same name. Please consider adding a feature which prevents this as it seems to serve no purpose.
      • Kaizen #224 - Quote-driven Deal Reconciliation Using Zoho CRM Functions and Automation

        Hello everyone! Welcome back to another instalment in the Kaizen series. This post covers quote-driven deal reconciliation, emphasizing Functions and Automation to address practical sales challenges. Business Challenge Sales organizations often mark deals
      • BARCODE PICKLIST

        Hello! Does anyone know how the Picklist module works? I tried scanning the barcode using the UPC and EAN codes I added to the item, but it doesn’t work. Which barcode format does this module use for scanning?
      • Zoho Inventory - Allow Update of Marketplace Generated Sales Orders via API

        Hi Inventory Team, I was recently asked by a client to create an automation which updated a Zoho Inventory Sales Order if a Shopify Order was updated. I have created the script but I found that the request is blocked as the Sales Order was generated by
      • How do I create an update to the Cost Price from landed costs?

        Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
      • VoC in Zoho CRM is now data savvy: Explore response drilldown, summary components and participation in CRM criteria

        VoC has all the goods when it comes to customer intelligence—which is why we're constantly enhancing it. We recently added the following: A customer drilldown component that shows you the list of prospects and customers behind a chart's attribute Expanded
      • Let’s Talk Recruit: LinkedIn Cheatsheet

        Welcome to the first edition of Let’s Talk Recruit for 2026. We are kicking off the year by revisiting one of the most asked about topics in Zoho Recruit. How our LinkedIn integrations actually work and how recruiters can get the most value from them.
      • Zoho Forms API

        Is there any way to get all form entry list using API? Looking forward to hear from you
      • Ability to Set Client Name During Portal Invitation

        Hi Zoho Team, We would like to suggest an important enhancement to the Zoho Creator Client Portal functionality. Zoho Creator recently introduced the option to set a client’s display name in the Client Portal settings, which is very helpful for creating
      • PDF Attachment Option for Service Reports

        Hello Team, I would like to check with you all if there is an option to attach PDF documents to the service reports. When I try to attach a file, the system only allows the following formats: JPEG, JPG, and PNG. Could you please confirm whether PDF attachments
      • 【Zoho CRM】データ一覧画面でのメモのバッジ機能リリースのお知らせ

        ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。2026年度もゾーホーユーザーコミュニティをどうぞよろしくお願いいたします! 今回は「Zoho CRM アップデート情報」の中から、新機能のデータ一覧画面でのメモのバッジ機能をご紹介します。 目次 概要 メモのバッジ機能について メモの作成について メモに関する様々な処理について 最近追加したメモについて メモのバッジの非表示について クライアントスクリプトの対応 概要  メモのバッジ機能について 既存の活動バッジに加えて、すべてのタブのデータ一覧表示画面に、各データごとに利用できる「メモのバッジ」(キャプチャ内の赤枠部分)が新たに導入されました。
      • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

        so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
      • Can’t find fsm in zoho one

        Every other app is available to me in Zoho one except fsm
      • Posibility to add Emoticons on the Email Subject of Templates

        Hi I´ve tried to add Emoticons on the Subject line of Email templates, the emoticon image does show up before saving the template or if I add the Emoticon while sending an Individual email and placing it manually on the subject line. Emoticons also show
      • Task Deletion Restriction & Strict Stage Control

        Hello Zoho Community, We have the following two issues currently pending and under testing, for which we require a workable and reliable solution: 1. Task Deletion Restriction We are testing ways to ensure that staff users are not able to delete tasks
      • Unable to mass update a picklist field

        Hello, I have the records within our Accounts module divided between two account types: Parent Accounts & Member Accounts. I am attempting to mass update accounts from one picklist value to the other (within other specific criteria in our custom fields)
      • Process checklist in CRM

        Hi We've created a new sales process that I'm mapping into the CRM - issue I have is that some of the tasks / milestones I would like to capture require very simple tick box responses but there are quite a few under a variety of sub categories so I don't
      • CRM project association via deluge

        I have created a workflow in my Zoho CRM for closing a deal. Part of this workflow leverages a deluge script to create a project for our delivery team. Creating the project works great however, after or during the project creation, I would like to associate
      • Where is the settings option in zoho writer?

        hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards
      • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

        Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >>  This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me  thanks
      • How to manage task lists in Zoho Desk?

        Hello, I use Zoho Desk for IT customer support. I have a list of standard operating procedures (SOPs), including SOPs for onboarding new users, offboarding users, losing a device, etc. These are lists of tasks to be performed depending on the situation.
      • Zoho Books' 2025 Wrapped

        Before we turn the page to a new year, it’s time to revisit the updates that made financial management simpler and more intuitive. This annual roundup brings together the most impactful features and enhancements we delivered in 2025, offering a clear
      • Activating Zobot instead of chat

        Hi folks, I know this will be obvious, but I have not been able to locate the details on this via google or youtube. We've had SalesIQ life chat set up for a while now and it is working perfectly. I have just finished development of a Zobot (using codeless)
      • Adding a new section to the related details sidebar when creating a new ticket.

        Hello, I was wondering if you can add a new section to the related details sidebar when creating a new ticket. I was wanting to have it to where it also shows the account information related to the contact chosen as well. This is the section I am referring
      • Displaying only unread tickets in ticket view

        Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that
      • Is Zoho Shifts included in the Zoho One plan?

        In case the answer is no: there's any plan to make it available via One? Thank you
      • Zoho Tracking Image location

        So we've been having an issue with tracking email opens. Specifically in Gmail. Our emails are not that long either, maybe 4 sections of image/250 characters of text/button per section.  But all my test accounts I used via Gmail we're showing opens. But then come to find out the tracking image is at the very bottom of the email. So If the message is clipped (It always just clips our social icons on the bottom) and the user doesn't click the show more button it never tracks the open.  Looking at other
      • Creating an invoice to be paid in two installments?

        Hi there, I own a small Photographic Services business and have not been able to find a way to fit my billing system into Zoho, or any other Accounting software. The way my payments work is: 1. Customer pays 50% of total price of service to secure their
      • Zoho Tables is now live in Australia & New Zealand!

        Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables
      • Delivery and handling of documents e-stamped using Zoho Sign

        Hello everyone! Zoho Sign makes it easy to pay non judicial stamp duty online and automatically attach the digitally generated e-stamp challan to electronic documents. We also manage the delivery of physical e-stamped papers. We periodically receive these
      • Introducing Dedicated Modules for Plans, Addons, and Coupons in Zoho Billing

        We’ve enhanced the way you manage Plans, Addons, and Coupons in Zoho Billing. Previously, all three grouped together under Subscription Items. Now, each one has its own dedicated module, giving you a cleaner and more intuitive experience. This update
      • Sortie de Zoho TABLE ??

        Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??
      • Drop Down Value

        Hi, May I know why Zoho Flow treat this drop down as number and not as string. If so, how can I fetch the right value for filtering. This field is from Creator, in Creator upon checking by default it is a string since it's not a lookup field.
      • Zoho CRM's mobile apps: A 2025 Recap

        2025 marked a year of steady progress for Zoho CRM's mobile apps. We rolled out several updates and features to improve usability and make everyday CRM work a lot easier to manage. Here’s a look back at some of the key releases from 2025. Android releases
      • Facebook follower count doesn't match FB Analytics

        Hi all, I am wondering if anyone else has issues with follower counts for Facebook not matching FB's native analytics tool. On the Zoho dashboard, it's showing 1,007, but FB shows 1,060. All the other channels match up. Any insights are much appreciated!
      • Next Page