ZOHO Assist Not Connecting
I am evaluating ZOHO Assist, and I've been unable to make connections with the test subjects.
The first test was done in house, from another machine. Using the Desktop App, I started the Session, and entered the Session Key at
http://join.zoho.com, after acknowledging the Java Runtime and the .exe down/run the Client end just sat at Connecting. No firewall warnings, with Windows Firewall (Default settings).
The Second Test was done with a remote computer. Same results.
I am apparently missing something, or perhaps the service is down while I am attempting to Evaluate the product.
At the moment, it looks promising, but with it not working I doubt I can subscribe. Any thoughts or suggestions?