Zoho Creator | Introducing Augmented Reality

Zoho Creator | Introducing Augmented Reality

We're delighted to announce augmented reality (AR) in Zoho Creator! Now, you can set up your own immersive 3D experiences—combining a glimpse of the real world with computer-generated graphics. AR technology augments what you see, by superimposing digital data (3D models) on real-life objects, captured by your device camera. This real-time digital interaction provides better data visualization and enhances end-user experiences, providing you with exciting new business opportunities.


AR is seamlessly accessible via web browsers, smartphones, and tablets, which facilitates the growing interest in multi-experience development platforms (MXDPs). Using AR, your businesses can provide unique approaches to key business challenges in real-world applications.

AR can enhance user experience in many ways:

  • Organizations can use AR to promote their products or services and launch innovative marketing campaigns.

  • A rich feedback loop can be created using AR in product customization and quality, where users can select the defective products and also annotate the 3D models by describing the defects.

  • Users can try out different products virtually, check if a product fits well in their rooms (in the case of furniture products) by either partial or full replacement of the original view of a product with an augmented view of the same product, and make informed choices, all within the comfort of their homes.

AR types in Creator

  • Marker-based AR: This AR-type relies on the recognition of images (referred to as markers). Markers are unique, visual patterns that your device cameras can easily recognize and process. For example, you can point your devices at markers such as scan codes or logos to seamlessly activate the AR experience. Marker-based AR works by scanning a marker, which triggers the content to be overlaid on the camera upon visuals matching the marker image For example, students can scan a diagram in their textbook and view its 3D model (projected on the diagram) through their digital devices.


  • Markerless AR: This AR type does not use a marker. Instead, it allows you to scan the real environment and place digital elements on the recognized (flat) surface. This offers more control to users, as it allows them to choose where they would like to place the virtual object (including real-life placement of virtual augmented objects). For example, furniture companies can enable customers to virtually place their furniture in their homes to check if it would fit well.

    In the markerless AR type, users can preview the models in the following two modes:

    • AR mode: This mode displays the 3D model as superimposed on its environment. Users can rotate/move their devices to view the plotted model.

    • Object mode: This mode displays only the 3D model. It allows you to view the selected/scanned model in a 360˚ rotation. You can also zoom in and zoom out the model, as per your convenience.

Note: These modes are available in the AR field and AR viewer (only for markerless inputs).

AR in Creator

In Creator, AR has been introduced across three modules:

  • Microservices - AR Library

  • Form fields - AR field

  • Pages - AR Viewer

AR Library

AR library stores AR sets of all the apps in your Creator account. You can add and manage AR sets from here. An AR set consists of AR elements such as 3D models and their markers.

AR field

The AR field in a form displays the AR sets (3D models) from the AR library as a dropdown. You can add the AR sets in the AR Inputs field property. When you access your app in live, you can choose a model from either marker-based or markerless AR sets, and you can annotate it.

AR Viewer

The AR Viewer acts as an interface for your device's camera. This interface is used to invoke the camera (only in mobile) to scan a marker for your marker-based AR sets. In your app's page, you can configure the AR Viewer's input in two ways:

  • Marker-based AR Sets: To scan the marker and plot the respective 3D model.

  • Passing the 3D model's name through page parameters to load a 3D model directly.

Illustration

1. Imagine you've created an app named Zylker Jewelry. The following flowchart shows how AR is used across this app.


This app enables you to perform the following actions:

(i) Users can use the scanner (AR viewer) on the app's Jewelry Lookbook page to scan the various designs available on your brochure and view them as popup models. They can rotate, zoom in and zoom out, and view the models in full-screen as well.

(ii) Quality assurance engineers can select 3D models of the defective jewels and also annotate them by describing the defects.

Let's take a look at how the above actions can be configured in the Zylker Jewelry app.


This app has an AR library that contains 3D models of chains (marker-based) and rings (markerless).


The app's Jewelry Lookbook page has an AR Viewer element with the 3D models of chains as its input. When users access this page, they'll be able to scan the brochure and view the available chain designs on their devices.


The app's Add Defect form has an AR field containing the 3D models of chains and rings as its AR input. Quality assurance engineers can select the 3D models of defective jewelry from the dropdown and annotate the models by describing the defects. This form also has an Assign To field, that assigns the defect to the designated Service engineer, who can view and take appropriate action.

2. Using AR, classroom education can become all the more intuitive and interactive, as it enables teaching staff to demonstrate virtual examples of textbook concepts. This, in turn, will enable students to engage more actively, learn faster, and memorize information more easily.

Let's take a look at Zylker Schools of Learning, a learning app created for teachers and students. This app facilitates interactive learning through AR technology used across the following components. Apart from these, AR functionality can also be accessed via your mobile applications.

  • AR Viewer

  • AR field

AR Viewer:

This app has an AR library that contains textbook diagrams as markers, along with their 3D models. The app's Virtual Book page has an AR Viewer element with the 3D models as its input.


When students access this page, they can click the diagrams and view them in both AR mode and Object mode — rotatezoom in and zoom out and view in full-screen as well.


When you access the app via mobile, apart from viewing the diagrams in AR Viewer (similar to web), students can also open their device scanner, scan their textbook diagrams and view them as plotted (popup) models on top of their textbook.


AR field:

This app has a New Task form that contains an AR field. This field has 3D diagrams as its input. You can assign tasks to your students, asking them to annotate the 3D models and also view the submitted tasks.


In the below GIF, the demo user Demo 3 is the Teacher profile and Demo 1 is the student profile.


You can also place stickers of the textbook diagrams on your classroom walls, which can be scanned by your students through the provided devices. Upon scanning the sticker, they can view, rotate, and annotate the 3D model of the scanned image which is mapped in the AR Library.

Thus, AR helps in explaining otherwise plain textbook concepts in a visually-appealing manner.

Feature release plan

AR in Creator will be available in C6 for Paid plan users only.

If you have any questions related to AR, please feel free to contact us at support@zohocreator.com.

Regards,

The Zoho Creator Team


    • Sticky Posts

    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
    • Upcoming Updates - August 2022

      Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
      • Recent Topics

      • How can I add a comment to an existing ticket via API?

        I need to add comments/notes to the history of an existing ticket using the API without overwriting the original ticket description. Thanks!
      • Marketer's Space: Proven tips to improve open rates – Part III

        Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important
      • MCP no longer works with Claude

        Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.
      • Zoho Social - Feature Request - Reviewer Role

        Hi Social Team, I've come across this with a couple of clients, where they need a role which can review and comment on posts but who has no access to create content. This is a kind of reviewer role. They just need to be able to see what content is scheduled
      • Zoho Books/Inventory - Update Marketplace Sales Order via API

        Hi everyone, Does anyone know if there is a way to update Sales Orders created from a marketplace intigration (Shopify in this case) via API? I'm trying to cover a scenario where an order is changed on the Shopify end and the changes must be reflected
      • Zoho Inventory / Finance Suite - Add feature to prevent duplicate values in Item Unit field

        I've noticed that a client has 2 values the same in the Unit field on edit/create Items. This surprised me as why would you have 2 units with the same name. Please consider adding a feature which prevents this as it seems to serve no purpose.
      • Kaizen #224 - Quote-driven Deal Reconciliation Using Zoho CRM Functions and Automation

        Hello everyone! Welcome back to another instalment in the Kaizen series. This post covers quote-driven deal reconciliation, emphasizing Functions and Automation to address practical sales challenges. Business Challenge Sales organizations often mark deals
      • BARCODE PICKLIST

        Hello! Does anyone know how the Picklist module works? I tried scanning the barcode using the UPC and EAN codes I added to the item, but it doesn’t work. Which barcode format does this module use for scanning?
      • Zoho Inventory - Allow Update of Marketplace Generated Sales Orders via API

        Hi Inventory Team, I was recently asked by a client to create an automation which updated a Zoho Inventory Sales Order if a Shopify Order was updated. I have created the script but I found that the request is blocked as the Sales Order was generated by
      • How do I create an update to the Cost Price from landed costs?

        Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
      • Zoho OAuth Connector Deprecation and Its Impact on Zoho Desk

        Hello everyone, Zoho believes in continuously refining its integrations to uphold the highest standards of security, reliability, and compliance. As part of this ongoing improvement, the Zoho OAuth default connector will be deprecated for all Zoho services
      • VoC in Zoho CRM is now data savvy: Explore response drilldown, summary components and participation in CRM criteria

        VoC has all the goods when it comes to customer intelligence—which is why we're constantly enhancing it. We recently added the following: A customer drilldown component that shows you the list of prospects and customers behind a chart's attribute Expanded
      • How do I bulk archive my projects in ZOHO projects

        Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
      • Passing the CRM

        Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
      • Can I add Conditional merge tags on my Templates?

        Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
      • Zoho Browser??

        hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep  
      • Let’s Talk Recruit: LinkedIn Cheatsheet

        Welcome to the first edition of Let’s Talk Recruit for 2026. We are kicking off the year by revisiting one of the most asked about topics in Zoho Recruit. How our LinkedIn integrations actually work and how recruiters can get the most value from them.
      • Zoho Forms API

        Is there any way to get all form entry list using API? Looking forward to hear from you
      • Creating a Chart from a Report

        In Zoho Analytics, is it possible to create a chart from a Pivot View report? We are looking to use Zoho Analytics to replace Excel for Sales reports and would like to be able to show both the table and the chart together.
      • Ability to Set Client Name During Portal Invitation

        Hi Zoho Team, We would like to suggest an important enhancement to the Zoho Creator Client Portal functionality. Zoho Creator recently introduced the option to set a client’s display name in the Client Portal settings, which is very helpful for creating
      • Move email between inboxes?

        Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish this
      • PDF Attachment Option for Service Reports

        Hello Team, I would like to check with you all if there is an option to attach PDF documents to the service reports. When I try to attach a file, the system only allows the following formats: JPEG, JPG, and PNG. Could you please confirm whether PDF attachments
      • 【Zoho CRM】データ一覧画面でのメモのバッジ機能リリースのお知らせ

        ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。2026年度もゾーホーユーザーコミュニティをどうぞよろしくお願いいたします! 今回は「Zoho CRM アップデート情報」の中から、新機能のデータ一覧画面でのメモのバッジ機能をご紹介します。 目次 概要 メモのバッジ機能について メモの作成について メモに関する様々な処理について 最近追加したメモについて メモのバッジの非表示について クライアントスクリプトの対応 概要  メモのバッジ機能について 既存の活動バッジに加えて、すべてのタブのデータ一覧表示画面に、各データごとに利用できる「メモのバッジ」(キャプチャ内の赤枠部分)が新たに導入されました。
      • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

        so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
      • Can’t find fsm in zoho one

        Every other app is available to me in Zoho one except fsm
      • Posibility to add Emoticons on the Email Subject of Templates

        Hi I´ve tried to add Emoticons on the Subject line of Email templates, the emoticon image does show up before saving the template or if I add the Emoticon while sending an Individual email and placing it manually on the subject line. Emoticons also show
      • Task Deletion Restriction & Strict Stage Control

        Hello Zoho Community, We have the following two issues currently pending and under testing, for which we require a workable and reliable solution: 1. Task Deletion Restriction We are testing ways to ensure that staff users are not able to delete tasks
      • Unable to mass update a picklist field

        Hello, I have the records within our Accounts module divided between two account types: Parent Accounts & Member Accounts. I am attempting to mass update accounts from one picklist value to the other (within other specific criteria in our custom fields)
      • Process checklist in CRM

        Hi We've created a new sales process that I'm mapping into the CRM - issue I have is that some of the tasks / milestones I would like to capture require very simple tick box responses but there are quite a few under a variety of sub categories so I don't
      • CRM project association via deluge

        I have created a workflow in my Zoho CRM for closing a deal. Part of this workflow leverages a deluge script to create a project for our delivery team. Creating the project works great however, after or during the project creation, I would like to associate
      • Holidays - Cannot Enter Two Holidays on Same Day

        I have a fairly common setup, where part-time employees receive 1/2 day's pay on a holiday and full-time employees receive a full day's pay. Historically, I've been able to accommodate this by entering two separate holidays, one that covers full-time
      • Where is the settings option in zoho writer?

        hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards
      • File emails in Shared email folder

        Hi, I am unable to allow users to collaborate in Shared email folders: User 1 shares a folder let's say "SharedTopic" with full permissions Users 2 and 3 can see this folder but are unable to add emails to this folder or search in this folder. For example,
      • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

        Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >>  This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me  thanks
      • How to manage task lists in Zoho Desk?

        Hello, I use Zoho Desk for IT customer support. I have a list of standard operating procedures (SOPs), including SOPs for onboarding new users, offboarding users, losing a device, etc. These are lists of tasks to be performed depending on the situation.
      • Convert Lead Automation Trigger

        Currently, there is only a convert lead action available in workflow rules and blueprints. Also, there is a Convert Lead button available but it doesn't trigger any automations. Once the lead is converted to a Contact/Account the dataset that can be fetched
      • Default Tagging on API-generated Transactions

        If one assigns tags to an Item or Customer, those tags get auto-populated in each line item of an Invoice or Sales Order when one creates those documents. However, if one creates the Sales Order or Invoice via the API (either directly coding or using
      • User

        If user is already part of manage engine endpoint central , what hapens when i try to add them to another Zoho org / directory? Are these users added as external users?
      • Adding a new section to the related details sidebar when creating a new ticket.

        Hello, I was wondering if you can add a new section to the related details sidebar when creating a new ticket. I was wanting to have it to where it also shows the account information related to the contact chosen as well. This is the section I am referring
      • Displaying only unread tickets in ticket view

        Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that
      • Next Page