Connectivity issues with Google Calendar and third-party integrations

Connectivity issues with Google Calendar and third-party integrations

Description:
We are currently experiencing a critical failure with Zoho CRM third-party connections. This issue is heavily affecting our primary workflow.

Symptoms:

  • Sync Failure: Existing Zoho CRM to Google Calendar connections have been failing for approximately 2 hours.
  • Connection Failure: New connections to Google Calendar cannot be established.
  • Widespread Integration Issues: Attempts to establish connections with other services (including OneDrive and YouTube) are also failing.
  • UI Issues: Nearly all non-Zoho connection icons are missing from the interface.

Error Details:

  • Error Code/Message: None. The connections fail silently without providing specific error messages or codes.

Environment:

  • Duration: Ongoing for the last 2 hours.
  • Impact: High (Primary workflow disrupted).