Zoho Desk using APIs

Zoho Desk using APIs

We have generated the necessary tokens and successfully executed the following calls:

                •              List all tickets

                •              Get a ticket

                •              Create a ticket


We have encountered difficulties when attempting to perform searches using the APIs related to SEARCH, as it returns an HTML "Zoho Desk - Error" error page:
  1. Search Contacts
  2. List Contacts
  3. Tickets Search API

 

The token we are using has the following scope:

 

Desk.tickets.ALL, Desk.search.READ, Desk.contacts.READ