Zoho Developer Community Monthly Digest - October 2024

Zoho Developer Community Monthly Digest - October 2024



Hello everyone,

This edition highlights October's product updates, upcoming community events, engaging discussions that sparked inspiration, and celebrates the top contributors who drove progress. Grab your favorite beverage and dive in!

Upcoming Events

Alert
We're super excited to announce our first-ever Zoho Developer Community Hackathon, coming your way this November. Get ready to innovate and compete on a global scale! Registration opens soon, so stay tuned for more details!

Zoho Apptics 101 

Date: November 12, 2024
Time: 12:30 pm IST & 9:30 PM IST
Title: Sessions, Screens, and APIs

In this series, we’ll dive deep into every aspect of application analytics to help you understand how Zoho Apptics aids in measuring important KPIs that reflect your app's performance, growth, and engagement. The last session of the series this year, focuses on Sessions, Screens, and API tracking. Registration and more details here.

Creator Tech Connect:

Title: Directory stores and device management in Zoho Creator using Zoho Directory.
Date: November 14, 2024
APAC & ANZ: 11 AM to 12 PM IST - Registration Link
EMEA: 4 PM to 5 PM IST - Registration Link
Americas: 9 PM to 10 PM IST - Registration Link

Creator's tech connect series would comprise of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, and cloud functions. The previous session focused on managing domains, controls, and security policies in Zoho Creator using Zoho Directory and in the upcoming session, we will explore directory stores and device management in Zoho Creator using Zoho Directory.

Catalyst Webinar

Title: Boost eCommerce Efficiency by Automating PDF and Invoice Generation at Scale
Date: November 21, 2024
Time: 8:30 pm - 9:30 pm IST or 8 AM - 9AM PT
 
Are manual processes slowing down your ecommerce business? Join this webinar to discover how automation can revolutionize your operations. Learn how to generate invoices and PDFs seamlessly, reduce errors, and scale your business effortlessly.

Agenda:
  • The Power of Automation: Understand how automating invoices and PDFs can drive efficiency and enhance your ecommerce operations.
  • Seamless Integration: Learn how to implement automated PDF generation into your existing systems with ease.
  • Scaling for Growth: Explore strategies to optimize your processes and scale your ecommerce business effortlessly.

Learning Table Series:

Title: Creator for the Finance Industry
Date: December 5, 2024
APAC & ANZ: 11 AM to 12 PM IST - Registration Link
EMEA: 4 PM to 5 PM IST - Registration Link
Americas: 9 PM to 10 PM IST - Registration Link

We designed this series to provide users with valuable insights and knowledge about Creator's capabilities in various business use cases and applications. This year, we have adopted the 12 Months 12 Industries concept. Every month, we will focus on a specific industry, illustrating its unique processes with real-time business scenarios and how to make best use of Creator for that industry. Our previous webinar on Creator for the NGO Industry was a success, and in the upcoming session, we'll be exploring Creator for the finance industry.

Feature Spotlight

Zoho Creator

We're thrilled to announce the launch of the revamped Zoho Creator Developer Console—a dedicated platform designed specifically for Creator developers and partners to build, test, and distribute apps to your clients. The revamped Zoho Creator Developer Console introduces a more streamlined, intuitive experience designed to empower developers at every stage of their app-building journey. Key updates include testing environments, seamless update deployment, the ability to publish apps for monetization in the Marketplace or distribute them privately with specific clients, and much more. Overall, the Zoho Creator Developer Console is an indispensable toolkit, enabling developers to innovate faster and deliver tailored, robust solutions to their clients.

Read more about this new launch in this community post or the partner network post.

Zoho Finance Platform: External Lookup Data Type in Custom Fields

We've added the External Lookup data to custom fields. Using this data type, you can select one of the available Zoho apps and look up data from one of its fields. Currently, you can look up data from Zoho CRM and Zoho Desk. After selecting the Zoho app, you need to select the organization, module, and field to lookup. For example, if you want to view the meetings you've had with your customers, you can create an external lookup for Zoho CRM, choose the CRM organization, select the Meetings module, and select the field to lookup (say Title). Learn More.

Products supported: Zoho Books, Zoho Inventory, and Zoho Billing.

Keep an eye out for our ongoing Custom Function Series!
 
For any queries related to the Zoho Finance development platform, reach out to our tech team at devsupport@zohofinance.com

Resource Spotlight

Info
We've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking our Zoho Developer Community website to stay informed about the latest updates in the developer community.

Community Discussions

Zoho Developer Forum

  • Sometimes, choosing the right data structure can make a big difference. @Ilja wanted to know the best way to compare a list of countries with their corresponding ISO codes. While a long chain of if-else statements might seem like a simple solution, it gets slow and hard to manage with a large number of countries. @Anonymous User, @Abhishek , and @Anonymous User jumped in and explained that a Map approach is superior. Go through this conversation to know why!
  • @Anonymous User encountered a roadblock in their client script where changes to a specific field weren't triggering updates in other fields. Find out how they resolved the issue as this thread underscores the importance of understanding the appropriate methods for field updates in different contexts.
  • @Anonymous User sought a way to send emails to each contact listed in a Zoho CRM subform. @Anonymous User suggested using Zoho Flow to automate this process, while @Anonymous User offered a more direct approach with a custom Deluge code snippet. This conversation underscores the flexibility of Zoho CRM, with both low-code and custom coding options available to fulfill specific needs.
  • @Anonymous User wanted to automate a field update based on user data. @Anonymous User, a dedicated Zoho MVP, went above and beyond, providing a detailed client script solution and even offering a personalized debugging session. This thread showcases the power of community support and the importance of clear communication in resolving technical hurdles.

Developers ZUG Cliq Channel

InfoThese conversations are confined to the Developers ZUG Cliq channel members. If you're keen on becoming a part of this space, visit our website, click JOIN NOW, and complete the form to get an invite to the channel.
  • Redundant work can get pretty tiresome. Our top contributor, @Anonymous User, tried to overcome such a task through auto-populating fields in Zoho Desk. Check out this conversation where the community members bring together different pieces of the puzzle to get the complete picture. @Carter shares the logical flow, and @Anonymous User shares the coding solution with @Venessa and @Dr. Joe Sweeney backing it up with their thoughts.
  • Almost always, someone from the Community has the answer to another's question. Sometimes, a member ventures into something unventured. @Anonymous User found himself in such a situation. Needing to convert a byte array to PDF, he turned to the community for help. While the community offered various suggestions, the perfect solution remained elusive. Check out the conversation to see if you might have a solution to his problem. Who knows, you might even find any of the offered solutions beneficial to your business!
  • Each integration between products gives any business an additional dimension of functionality. It's even more pivotal when that integration deals with the final step of the sales cycle—creating and delivering the invoice for a completed deal. @Buddy Quaid faced an issue while creating an invoice with Zoho Writer and storing & sending it from Zoho Workdrive. This month's top Cliq contributor, Vivek Rai, joins Buddy on quite a journey of issues and stumbling blocks, before reaching the solution. Check it out here!

Community Spotlight

ZDH Speakers

As a continuation of featuring a ZDH presenter each month, this time, we are delighted to introduce the 16th episode presenter 
@Vigneshwaran K
. Explore this post to discover the knowledge and insights he shared with the community.

Cliq Contributors

Here are our top contributors who have gone the extra mile to support and assist the community:


We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community. 

For those who are new to the Zoho Developer Community, check out this post to get started. 

We appreciate you dedicating your time to peruse this month's digest. Make sure to follow the digest each month for the most recent updates and conversations. Stay connected and participate in the forums and the Cliq channel to be featured in the upcoming month's digest. Wishing you an amazing month ahead!



SEE ALSO

      • Recent Topics

      • Is it posssible to add Asap Widget on Wordpress?

        I have tried to add the ASAP widget so users could iniciate chats and see the KB information but nothings seems to work. I have tried to add the script using a php snippet that adds the to the footers and also tried one for the header in the functio

      • Is it possible to embed Youtube shorts?

        Hi Zoho desk support, This is Ryan from Accuver America. While I'm trying to create a knowledge base article with embed video, I ran into this issue. "www.youtube.com refuse to connect" A little bit background is that because this video is recorded on

      • Require ticket resolution

        Hi Zoho team, Is there a way to require resolution even if an agent did not use a blueprint? for example, our blueprint has a "resolve" transition but what if agent revoked blueprint and manually set the status of ticket to closed? Is there a way where

      • Tables from ZohoSheets remove images when updated from source

        I have a few tables from a ZohoSheet in a ZohoWriter document that will remove the images in the cells when I refresh from the source. The source still has the images in the table when I go to refresh. After updating from the source, as you can see the

      • Unable to Receive Emails on Zoho Mail After Office 365 Coexistence Setup – Error: 553 Relaying Disallowed

        Hello, My domain name is bigniter.com, and I’ve been using Zoho Mail as my email service provider without any issues. Recently, I followed the steps outlined in the Zoho documentation to enable Coexistence with Office 365: 🔗 https://www.zoho.com/mail/help/adminconsole/coexistence-with-office365.html#multi-server

      • API Pagination Error: 'from' Parameter Limit

        Hello, I am encountering an error while paging through the Zoho Desk API results: Status code: 422 - {"errorCode":"UNPROCESSABLE_ENTITY","message":"The value passed for field 'from' exceeds the range of '0-4999'."} Is 5000 the maximum number of records

      • How to go to the next open ticket in the queue when agents closes ticket

        Zoho Desk When agent closes a ticket - eg when they choose 'Send and Close" - where is the setting that automatically redirects them to the next open ticket in the queue?

      • External download link limit

        Can You please help us to understand this For Zoho WorkDrive external users, the download limit is a maximum of 5 GB total download size and a maximum of 50 first-level files and folders What is the meaning of first level? We are using these files in

      • Applications built with Zoho Creator

        Hi, I’m really interested in seeing how others have built their application using Zoho Creator, especially those designed for external users (clients, vendors, or the public). If you’ve developed something along those lines and don’t mind sharing, I’d

      • CRM verify details pop-up

        Was there a UI change recently that involves the Verify Details pop-up when changing the Stage of a Deal to certain things? I can't for the life of me find a workflow or function, blueprint, validation rule, layout rule ect that would randomly make it

      • Automatically Add Recurring Zoho Meeting Events to Zoho Calendar / Zoho Meeting Calendar

        Hello Zoho Meeting Team, Hope you are doing well. We would like to request an enhancement regarding recurring meetings created inside Zoho Meeting. At the moment, when we schedule a recurring meeting in Zoho Meeting, it does not appear in Zoho Calendar

      • The difference between Zoho Marketing Automation and Zoho Campaigns

        Greetings Marketers! This post aims to differentiate between Zoho Marketing Automation and Zoho Campaigns. By the time you get to the end of the post, you will be able to choose a product that objectively suits you. What is Zoho Marketing Automation?

      • Custom templates for calendar report

        What about being able to design custom templates for the calendar report, as well as for other types of reports? I think more users are waiting for this.

      • Super Admin Logging in as another User

        How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working

      • Print a price list or price book

        Hi Community. Am I right in concluding that Zoho has no functionality to print a price list from either Zoho CRM, Zoho Inventory or Zoho Books? I won't get stuck on the fact that Zoho doesn't sync price books between Zoho CRM and Books/Inventory (more

      • Disable payment thank-you emails

        Hello, can someone please tell me how to disable sending of the "Payment Thank-You" emails? 

      • Maximum tags possible in Contacts Records

        I read in some documentation that Zoho allows a total of 200 tags across all records. Is this correct? So is it not possible to have one tag per record for 500 records?

      • Zoho inbuilt Telephony made a lot of issues!

        Hi there, I am a user that I am working with zoho inbuilt telephony around 1 month. Non of my colleagues are happy with this app! most of the time customer cannot hear my customer service team, customers say our voice is breaking. whenever Telephony support

      • Integrate your Outlook/ Office 365 inbox with Zoho CRM via Graph API

        Hello folks, In addition to the existing IMAP and POP options, you can now integrate your Outlook/Office 365 inbox with Zoho CRM via Graph API. Why did we add this option? Microsoft Graph API offers a single endpoint to access data from across Microsoft’s

      • Any way to "Pay with Check" or "Refund with Check" for Credit Notes?

        When we have a Bill in Zoho Books, we can select the "Pay with Check" option which then allows us to print/cut the check directly out of Zoho Books. When we created a Credit Note and want to refund the customer, is there any way to Refund with Check,

      • CRM Mobile reports

        When our engineers finish a job they like to email the customer a job report. This is best done todate as an email template but we can find no way to include an image field from that module. Is there any other options?

      • Items Below Reorder Point Report?

        Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s

      • Unify All Zoho Video Meeting Experiences into One Standardized Platform

        Hi Zoho Team, We would like to share an important user experience concern regarding the current state of video meeting functionality across the Zoho ecosystem. The Problem Within Zoho, there are multiple ways to initiate or schedule a video meeting: Zoho

      • When Zoho Tables Beta will be open to EU data center

        Hello all, We in EU are looking at you all using and testing and are getting jealous :) When we will be able to get into the beta also? We don't mind testing and playing with beta software. Thank you!

      • Start Form on a different page (i.e., hide form pages)?

        I have a Zoho form that uses the `Field Alias - Prefill URL` feature. My goal is to have a pre-filled field that directs the user to a specific starting page in the form. For example: The URL will have a field alias that will auto-populate a field with

      • Prevent new Record Association

        Hello all, We have a small sales organization therefore, it's helpful for everyone on the sales team to be able to view the full list of accounts to assist in preventing duplicate accounts from being created. However we want to prevent people from creating

      • Microsoft Teams now available as an online meeting provider

        Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings

      • Standard Payment Term is not pulled from account to quotation

        Hey Team There seems to be something off. I do have "Net 30" as my default payment term in Zoho Books for my customers. If, from the customer overview or quote section, I create a new Quotation, the payment terms field stays blank and doesn't get the

      • Passing the CRM

        Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when

      • How can we disable "My Requests"?

        We are not using this functionality in our system at all and our users get confused.

      • Update Subform in specific field(Status) without affecting other fields in Zoho CRM using Deluge?

        Scenario: PRODUCT Module(change name Plot) in any product status change From Available to Booked then on PROJECT Custom Module have Subform So, Subform name is Property Details now in that Subform 1 field is STATUS that update according to  product status

      • PayPal payment received recording problem

        Hi, A little while back one of our customers used the PayPal payment option to pay an invoice For some reason though the payment is showing up twice within the Payments section of the invoice! Instead of setting the invoice value to ZERO, it now shows a negative value Anyone else face this problem? I've checked PayPal and there is only 1 payment in reality... A bug? Actonia ps: for anyone from Zoho Customer Service or tech team,  its Invoice 785 in our account

      • string(87) "{"code":"INVALID_TOKEN","details":{},"message":"invalid oauth token","status":"error"} " grtting this error

        Using access token i am trying to add sales orders through api but it is throwing errors like the above i have mentioned. Please help me for that

      • How to mute chat notification sound by default in Zoho SalesIQ?

        We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occur

      • How to Hide Article Links in SalesIQ Answer Bot Responses

        I have published an article in SalesIQ, and the Answer Bot is fetching the data and responding correctly. However, it is also displaying the article link, which I don’t want. How can I remove the link so that only the message is shown?

      • ZOHO CRM App - Open Meetings Option Not Appearing

        Hello. I have a sales rep who's using the Zoho app and says that when he selects the account, the Open Meetings option with the + sign does not appear. It doesn't matter if it's a new account with no previous meetings or an existing account. Any ideas

      • Currency limitation when integrating Zoho CRM & Zoho Books

        Brief Video of Problem: https://www.loom.com/share/d61d1d07d0904e149d80c1901a22418e. Background ·       Our business is based in Australia and we have to have Zoho Books in AUD to comply with tax and reporting regulations in Australia. ·       We sell

      • Add RECURRING option when adding email to calendar events

        When you add an email to a calendar event, there is no option to make that new calendar event into a recurring event.  It is counterproductive to make an event from your email to then have to go to your calendar, find the event, and make it recurring. 

      • Using Contains as a filter

        We are using Zoho Reports, ServiceDesk Plus analytics. I do not see how to create a report filter using Contains comparison of a string values, is one string contained in another. For example, Task Title contains the word Monitor. Is this possible in Zoho Reports?  This reporting feature is available in SDP reporting. Thanks in advance, Craig Rice

      • LINE Auto Message Connect to Zoho

        When I integrated LINE into the CRM, I was prompted to disable “Chat,” “Auto Response,” and “Greeting Messages,” and to enable the webhook. However, since I have already set up some auto-reply features in LINE, including Rich Messages and greeting automation,

      • Next Page