Zoho Expense: Product updates - March - September 2019

Zoho Expense: Product updates - March - September 2019

Hello everyone,

We've rolled out some amazing updates with handy workarounds to make your expense reporting effortless. Take a quick look at the important enhancements that we’ve introduced in the past seven months.

iOS App 2.O

We've brought a new makeover to the iOS app with the iOS 13 updates and the following enhancements:

  • A refreshing new UI, user-friendly workflows with contextual menus, easy navigations, and many more.

  • Your virtual assistant, Zia, will help you get your tasks done quickly.

  • The all new Siri shortcuts, cuts down on a lot of steps and helps you work efficiently.

  • You can now easily create expenses, mileage expenses, and record GPS offline. You can also upload receipts while offline. They will be auto-scanned and converted into expenses, once you are back online.

  • Multi-policy users can select a policy under which a report has to be created. Associate policies and create policy specific expense reports.

Download now and experience the new iOS App 2.O.

Compare Trip Options

Once your travel desk adds the trip options, you can view them in your trip request. The options will bear details of the flight, hotel, bus or train, amount, date, and timings. You can compare these options and select the one you prefer.

4.png


Comment on Trips

Communications with the travel desk can now take place in the comments section of your trip requests. You can resolve any query regarding your trip bookings by chatting through comments of the respective trips. The travel desk will be promptly notified of your comments and they can respond immediately.

6.png


Change Integration Owner of QBO

If the user who set up the integration has left the organization or is unavailable due to a similar reason, you can now re-authorize yourself as the integration owner replacing the old user. Once you assign yourself as the integration owner, you will have the permission to export reports to QuickBooks Online and configure the integration. Also, you can share access with other users to export reports to QuickBooks Online.

To do this: Go to Admin > Integration > QuickBooks Online > Show Details > Update.

1.png


External Lookup

With this custom field, you can now look up the tickets module in Zoho Desk. For example, if you create a Lookup field for ticket number in the Expenses module, you can look up the ticket number and associate it with an expense.

To do this: Go to Admin > Settings > Expenses > Preferences > + New Field Label name: (Preferred name), Date type: External Lookup > Save.

2-1.png


Budgeting (Early Access)

The most awaited feature is here! You can now create budgets for the expense categories in your business, on a monthly, quarterly, half-yearly, or annual basis. Compare your actual spending with the set budget. You can also fetch values from previous years’ actuals and set the new budget. Thus, budgeting will help you take informed financial decisions for developing your business further.

To do this: Go to Admin > Budgets.




Export Analytic Reports to Zoho Sheet

Export your analytic reports to Zoho Sheet and view them as spreadsheets. You can also export these analytics to other employees from Zoho Sheet or save them as spreadsheets for future reference.

To do this:  Go to Analytics > Run an analytic report > Export as > Export to Zoho Sheet.

7.png


Auto-match Card Feeds and Expenses Created From Receipts

You can now avoid duplicate expenses by auto-matching the expenses created from card feeds, and the expenses created from receipts. Whenever you create an expense from a receipt, Zoho Expense displays all the possible matches of that expense, from the expenses created from card feeds. You can match with one of the expenses or create a new expense.

SMS Notifications (Indian edition)

App notifications can now be sent through SMS. The approvers and submitters can receive notifications when reports are submitted or approved. The following table depicts the notification types and the user roles who will receive SMS notifications:

Notification Type

Received by

Reports Submission

Approver

Reports Approval

Submitter

Reports Rejection

Submitter

Reports Reminder

Approver


Note: As of now, we support SMS Notifications only for the Reports module. However, we're planning to support SMS Notifications for other modules soon.

3.png


Other Enhancements:
  • You can import or export per diem rates that are specific to different locations or departments.

  • We have provided a default user invite email template. You can customize it and use it to invite your employees.

  • If you've integrated Zoho Expense with Forte, you can now reimburse the expenses in bulk via ACH. (US and Canada)

  • You can now import and export advance payments.

  • Besides giving a policy name, you can give a display name for the policies. This is the name that will be displayed to all the users in the organization.

  • You can create Text Box (Multi-line) custom fields for expenses, reports, trips, and advance payments.
  • You can create Multi-select custom fields for reports, trips, and advance payments.

  • With the custom approval option, you can now send your reports for approval to the project head(s) of every expense in a report.

  • You can map the bank accounts under the Paid Through list in Zoho Expense with the corresponding bank account in QuickBooks Online. When you export a report to QuickBooks Online, the expenses that are paid through the mapped bank account in Zoho Expense will be listed under the corresponding bank account in QuickBooks Online.

Try out these features and share your feedback in the comments section below. 

Regards,
Vidhya G.S.
The Zoho Expense team







      • Recent Topics

      • Tables for Europe Datacenter customers?

        It's been over a year now for the launch of Zoho Tables - and still not available für EU DC customers. When will it be available?
      • What is a line break code for zoho?

        Hi, I am archiving data by adding values from a single line field from one form to a multi-line field in another form. So I need a code/function that starts a new line on that multi-line field so it does not just keep adding it on the same line. Example, doing something like this means that it will be on a same line. archive.field1 = archive.field1 + input.Field1 I need a code so the input.Field1 can just start on the next line. Instead of "value 1, 2,3,4,5" It will be: "1 2 3 4 etc.".  something
      • Automatic Project Owner change

        Is there a way to change Project Owner automatically once a specific Milestone in a project is marked as completed. Different Teams are working on projects in our Org, they have their own Milestones to complete and so we transfer the project from team
      • Button to add product to cart

        Is there a way to have a button on a page, that when clicked, will add Qty 1 of a product to the cart?
      • Problem with Submit Button Design

        I have made a template to apply to my forms and under the button controls, I have it set to "standard" and yet it's still filling the container. This is super frustrating and looks weird. Why do we not have full control over button size? How can I fix
      • Zoho CRM- Authorize your Microsoft Teams account issue

        Hi, I tried to link Zoho CRM with Teams and I got the following message: Clicking "Authorize now" sent me to the following page, Microsoft tried to start a session but, after 3 seconds the page closed and nothing happened. I get the same message each
      • Passing the CRM

        Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
      • Is there a way to associate an email in ZOHO Main to a Vendor record in ZOHO CRM

        My situation is as below, I have a vendor in ZOHO CRM lets say "Vend A" and an associated contact, "Cont A" If Cont A sends me an email using the email I've registered in the contact record the standard OOTB email sync will work. But the vendor has some
      • Bank charges are applied. Please select a bank account.

        Hello, I'm trying to add bank charges to a customer payment, but I get the error message "Bank charges are applied. Please select a bank account." I found this old thread, where it says that I need to "select a Bank account for the 'Deposit To' dropdown
      • Kaizen #207 - Answering your Questions | Advanced Queries using COQL API

        Hi everyone, and welcome to another Kaizen week! As part of Kaizen #200 milestone, many of you shared topics you would like us to cover, and we have been addressing them one by one over the past few weeks. Today, we are picking up one of those requests
      • Présentation de SecureForms dans Zoho Vault

        Soyons francs : demander à quelqu’un de transmettre un mot de passe ou des informations sensibles n’est jamais une tâche facile. On attend, on relance, parfois de nombreuses fois. Et quand l’information arrive, elle se retrouve souvent dispersée dans
      • Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

        Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to
      • Granular Email Forwarding Controls in Zoho Mail (Admin Console and Zoho One)

        Hello Zoho Mail Team, How are you? At present, the Zoho Mail Admin Console allows administrators to configure email forwarding for an entire mailbox, forwarding all incoming emails to another address. This is helpful for delegation or backup purposes,
      • Sales order & purchase order item links for item details

        This is fantastic for checking lots of things, I use it a lot. It would be great to see it extended to invoices & bills On another note, may as well throw in my favourite whinge ..... Wish you guys would get the PO receive differences sorted urgently,
      • Zoho Workdrive - Communication / Chat Bar

        Hi Team, Please consider adding an option to allow admins to turn on or off the Zoho Communication Bar. Example of what I mean by Communication Bar: It's such a pain sometimes when I'm in WorkDrive and I want to share a link to a file with a colleague
      • Introducing Profile Summary: Faster Candidate Insights with Zia

        We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring
      • Kaizen #190 - Queries in Custom Related Lists

        Hello everyone! Welcome back to another week of Kaizen! This week, we will discuss yet another interesting enhancement to Queries. As you all know, Queries allow you to dynamically retrieve data from CRM as well as third-party services directly within
      • Need the ability to have read only fields on a form.

        There needs to be functionality in Creator that allows a field on a form to be read only. Most screen building software applications have this capability. I know you can hide certain fields from specific users and that you can also make the whole form read only but that's not the functionality I need. I want to be able to create a form where certain fields are editable and other are for display purposes only (read only). For example if the form was displaying information on an item that the user
      • Reverse payment on accidentally closed invoice.

        An invoice was closed accidentally with the full payment added. However, only partial payment was paid. How can I reopen the invoice and reverse this to update it to show partial payment?
      • New integration: Track booking page appointments in Google Analytics 4

        Hello all, Greetings from the Zoho Bookings team! We’re excited to introduce our new Google Analytics 4 (GA4) integration designed to help you track booking activity, understand customer behavior, and measure marketing performance, all in one place. What
      • How to list emails in a folder, e.g. Inbox, on multiple pages when using Zoho mail webpage?

        Something as shown in the figure. There are totally 50 emails in Sent folder. If "Mail per page" equals 20, then the Sent folder is split into 3 pages. When I wander through Sent folder, I can just select a specific page to jump to. BTW, it seems that
      • How to add image to items list in Invoice or Estimate?

        Hello! I have just started using Zoho Invoice to create estimates and, possibly to switch from our current CRM/ERP Vendor to Zoho. I have a small company that is installing CCTV systems and Alarm systems. My question is, can I add images of my "items" to item list in Zoho Invoice and Estimates and their description? I would like to show my clients the image of items in our estimates so they can decide if they like these items. And I tell you, often they choose more expensive products just because
      • Zoho Calendar soft bounce on @hotmail.com and @yahoo.com email addresses

        Hello, our Zoho calendar recently does not send the calendar invites to emails with hotmail and yahoo domains and comes back with a "soft bounce". other domains like Gmail works fine. Also sending "email" to the same emails to the above domains work well
      • ERROR CODE :512 - 5.4.4 DNS error:NXDOMAIN.

        Suddenly we cant send mail, we are getting this error for all outbound mail to multiple domains.
      • Can Zoho Flows repeat Actions more than once?

        I'm attempting to make an intentional Zoho Flow loop using the below layout. However, when "WithinLimit" condition is met, the program fails to execute the action "Get & Add Request Co..." again. Is this by design? Is Zoho Flows unable to repeat actions
      • Unveiling Cadences: Redefining CRM interactions with automated sequential follow-ups

        Last modified on 01/04/2024: Cadences is now available for all Zoho CRM users in all data centres (DCs). Note that it was previously an early access feature, available only upon request, and was also known as Cadences Studio. As of April 1, 2024, it's
      • customer data security

        We are exploring ways to enhance our within Zoho CRM. Our Goal: We want to fully integrate RingCentral with Zoho CRM to enable click-to-call functionality for our sales team. However, to comply with data privacy regulations and protect customer contact
      • Zoho Cliq not working on airplanes

        Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
      • Sync CRM inventory data with Zoho Books

        I just switched everything over to ZoHo books, but I am trying to find out why the CRM Estimates, Invoices, and Sales Orders created in ZoHo CRM are not then duplicated in ZoHo Books? I had Quickbooks before, and had to do everything twice, I thought
      • mask Customer phone number and agents cant see customer phone number

        Is there any way we can integrate Zoom Phone with Zoho CRM while ensuring that customer phone numbers remain masked? We need a solution where agents can make outbound calls but cannot see customer phone numbers. Please let us know if there is any solution
      • Email Reminders on Shared Calendars

        How do we turn off the setting that emails reminders to everyone who has accepted or declined a calendar invite? If 8 of us have been invited to the same meeting, we receive 8 notifications for every step of the process, from invitation to decision.
      • Default Sorting on Related Lists

        Is it possible to set the default sorting options on the related lists. For example on the Contact Details view I have related lists for activities, emails, products cases, notes etc... currently: Activities 'created date' newest first Emails - 'created
      • One Contact with Multiple Accounts with Portal enabled

        I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and
      • WebDAV / FTP / SFTP protocols for syncing

        I believe the Zoho for Desktop app is built using a proprietary protocol. For the growing number of people using services such as odrive to sync multiple accounts from various providers (Google, Dropbox, Box, OneDrive, etc.) it would be really helpful if you implemented standard protocols such as WebDAV / FTP / SFTP so that alternative inc clients can be used.
      • What's New in Zoho Inventory | Q2 2025

        Hello Customers, The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting
      • How to refresh a ticket view ?

        I am doing a widget where I send a rest api call to make a new draft to the ticket I am viewing. The issue is sometimes it refresh a ticket view and I can see inserted draft right away, but sometimes I do not see it even if it is inserted correctly and
      • Ugh! - Text Box (Single Line) Not Enough - Text Box (Multi-line) Unavailable in PDF!

        I provide services, I do not sell items. In each estimate I send I provide a customized job description. A two or three sentence summary of the job to be performed. I need to be able to include this job description on each estimate I send as it's a critical
      • Merge Items

        Is there a work around for merging items? We currently have three names for one item, all have had a transaction associated so there is no deleting (just deactivating, which doesn't really help. It still appears so people are continuing to use it). I also can't assign inventory tracking to items used in past transactions, which I don't understand, this is an important feature moving forward.. It would be nice to merge into one item and be able to track inventory. Let me know if this is possible.
      • Supervisor Rules - Zoho Desk

        Hi, I have set up a Supervisor Rule in Zoho Desk to send an email alert when a ticket has been on hold for 48 hours. Is there a way to change it so that the alert only sends once and not on an hourly basis? Thank you Laura
      • ResponseCode 421, 4.7.0 [TSS04] Messages from 136.143.188.51 temporarily deferred due to user complaints

        Had email bounce. Let me know if you can fix this. Thanks. Michael
      • Next Page