Zoho Payroll: Product Updates | September 2024

Zoho Payroll: Product Updates | September 2024

In today's fast-paced world, every inefficiency in payroll management adds up, costing you time, accuracy, and ultimately, your peace of mind. 

Imagine a system where the business expense reports of employees are reimbursed along with their payroll, rehiring exited employees is a breeze, diverse payment modes are supported, and incorrect employee records are easily cleared from pay runs.

Over the past month, we've released key solutions that bring this vision to life:
  • Rehire employees who've exited over the past year (UAE)
  • Record Salary Card payments (UAE)
  • Remove skipped employees in pay runs with Force Delete (India)
  • Reimburse business expenses along with their salary payments (US)
Read on to discover how these features can positively impact your business.

Rehire Employees who've exited over the past year (UAE)

As your organization grows and evolves, so does your team. Rehiring valuable employees who have previously left can be a strategic move, but the process of adding them back into your system can be complex and time-consuming. Recognizing this, we’ve enhanced our Rehire Employee feature in Zoho Payroll, making it easier than ever to bring back employees who have previously exited your organization.

Previously available for India, this feature is now extended to our customers in the UAE, allowing you to seamlessly rehire employees with minimal effort. When an employee who worked in your organization during the previous financial year has exited, Zoho Payroll automatically fetches their details for the current financial year. This means no more manual data entry—everything from their previous employment history to their financial details is instantly accessible.

Note:This feature is currently in early access. If you’d like to enable it, simply reach out to support@zohopayroll.com.



This feature is equipped to handle all types of rehiring scenarios—whether the employee had no interim employment, worked elsewhere before returning, or has multiple employment histories within the same financial year. Read Help Document

Record Salary Card payments (UAE)

The adoption of prepaid salary cards for salary disbursement has been on the rise in the UAE, driven by the regulatory support from systems like the Wage Protection System (WPS), which mandate electronic salary payments. Recognizing this growing need, we’ve introduced the ability to use Salary Card as a payment mode to pay your employees in Zoho Payroll for the UAE. Read Help Document



This new feature not only streamlines salary disbursement but also makes it easier to generate Salary Information Files (SIF) after processing payroll, with options to filter based on Salary Card or combined payment modes. Read Help Document



Remove skipped employees in pay runs with Force Delete (IN)

Lingering employee records can be a significant source of frustration, especially when employees are added to pay runs but repeatedly skipped due to onboarding issues or other complications. Previously, these records cluttered your system because deleting them was restricted.

With our new Force Delete feature, you can now effortlessly clear these outdated records, even if an employee has been skipped in multiple pay runs.

Note: However, if an employee has been paid in even a single pay run, you will not be able to force delete the employee, ensuring that critical payroll data is never lost.



Reimburse business expenses along with salary payments (US)

Traditionally, salary payments and expense reimbursements have been treated as separate tasks, each with its own challenges, leading to increased administrative work and potential for errors. Zoho Payroll's new Expense Integration feature addresses these issues by combining salary payments and expense reimbursements into a single, payment process.

This integration also ensures user sync between Zoho Expense and Zoho Payroll, where employees in Zoho Payroll are automatically recognized as submitters in Zoho Expense. You can also sync users from Zoho Expense to become employees in Zoho Payroll, simplifying administrative tasks and boosting overall efficiency.

Zoho Expense Integration for Zoho Payroll


That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll!

With a shared purpose,
The Zoho Payroll Team





    • Sticky Posts

    • Zoho Payroll | Quarterly Product Updates For 2024

      As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined

    • Introducing Academy 🎉: your go-to hub for all things payroll

      Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

      • Recent Topics

      • Power of Automation:: Automate the process of updating project status based on a specific task status.

        Hello Everyone, Today, I am pleased to showcase the capabilities of a custom function that is available in our Gallery. To explore the custom functions within the Gallery, please follow the steps below. Click Setup in the top right corner > Developer

      • Attention API Users: Upcoming Support for Renaming System Fields

        Hello all! We are excited to announce an upcoming enhancement in Zoho CRM: support for renaming system-defined fields! Current Behavior Currently, system-defined fields returned by the GET - Fields Metadata API have display_label and field_label properties

      • Billing Management: #3 Billing Unbilled Charges Periodically

        We had a smooth sail into Prorated Billing, a practice that ensures fairness when customers join, upgrade, or downgrade a service at any point during the billing cycle. But what happens when a customer requests additional limits or features during the

      • No bank feeds from First National Bank South Africa since 12 September

        I do not know how Zoho Books expects its customers to run a business like this. I have contacted Zoho books numerous times about this and the say it is solved - on email NO ONE ANSWERS THE SOUTH AFRICAN HELP LINE Come on Zoho Books, you cannot expect

      • Citation Problem

        I had an previous ticket (#116148702) on this subject. The basic problem is this; the "Fetch Details" feature works fine on the first attempt but fails on every subsequent attempt, Back in July after having submitted information electronically and was

      • Open Sans Font in Zoho Books is not Open Sans.

        Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real

      • Failing to generate Access and Refresh Token

        Hello.  I have two problems: First one when generating Access and Refresh Token I get this response:  As per the guide here : https://www.zoho.com/books/api/v3/#oauth (using server based application) I'm following all the steps. I have managed to get

      • Zeptomail 136.143.188.150 blocked by SpamCop

        Hi - it looks like this IP is being blocked, resulting in hard bounces unfortunately :( "Reason: uncategorized-bounceMessage: 5.7.1 Service unavailable; Client host [136.143.188.150] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.150

      • Apply transaction rules to multiple banks

        Is there any way to make transaction rules for one bank apply to other banks? It seems cumbersome to have to re-enter the same date for every account.

      • How to bulk update records with Data Enrichment by Zia

        Hi, I want to bulk update my records with Data Enrichment by Zia. How can I do this?

      • Need Guidance on SPF Flattening for Zoho Mail Configuration

        Hi everyone, I'm hoping to get some advice on optimizing my SPF record for a Zoho Mail setup. I use Zoho Mail along with several other Zoho services, and as a result, my current SPF record has grown to include multiple include mechanisms. My Cloudflare

      • How do I split a large CSV file into smaller parts for import into Zoho?

        Hi everyone, I’m trying to upload a CSV file into Zoho, but the file is very large (millions of rows), and Zoho keeps giving me errors or takes forever to process. I think the file size is too big for a single import. Manually breaking the CSV into smaller

      • Client Script Payload Size Bug

        var createParams = { "data": [{ "Name": "PS for PR 4050082000024714556", "Price_Request": { "id": "4050082000024714556" }, "Account": { "id": "4050082000021345001" }, "Deal": { "id": "4050082000023972001" }, "Owner": { "id": "4050082000007223004" }, "Approval_Status":

      • Sync Issue Between Zoho Notebook Web App on Firefox (PC) and Android App

        Hi Zoho Notebook Community, I'm facing a sync problem with Zoho Notebook. When I use the web version on Mozilla Firefox browser on my PC, I create and save new notes, and I've synced them successfully. However, these new notes aren't showing up in my

      • Messages not displayed from personal LinkedIn profile

        Hello. I connected both our company profile and my personal profile to Zoho social. I do see all messages from our company page but none from my private page. not even the profile is being added on top to to switch between company or private profile,

      • lead convert between modules

        Hello, The workflow we set up to automatically transfer leads registered via Zapier into the Patients module to the Leads module started to malfunction unexpectedly on September 25, 2025, at 11:00 AM. Under normal circumstances, all fields filled in the

      • Flow Task Limits - How to Monitor, Understand Consumption?

        So, I got an email last night saying that I've exhausted 70% of my tasks for this month, and encouraging me to buy more tasks. I started to dig into this, and I cannot for the life of me figure out where to find any useful information for understanding,

      • Cross References Do Not Update Correctly

        I am using cross references to reference Figures and current am just using the label and number, i.e. Figure #. As seen here: When I need to update the field, I use the update field button. But it will change the cross reference to no longer only including

      • Manage control over Microsoft Office 365 integrations with profile-based sync permissions

        Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions

      • How to Track and Manage Schedule Changes in Zoho Projects

        Keeping projects on track requires meticulous planning. However, unforeseen circumstances can cause changes to schedules, leading to delays. It becomes important to capture the reason for such changes to avoid them in the future. Zoho Projects acknowledges

      • Is there a notification API when a new note is addeding

        Trying to push to Cliq, or email notification when there's a new note added in module. How to implement this?

      • Collaborate Feature doesn't work

        Hello Team. It seems that the collaborate section is broken? I can post something but it all appears in "Discussions". In there is no way how I would mark something as Draft, Approval, post or any of the other filter categories? Also if I draft a post

      • Edit Permission during and after approval?

        When a record is sent for approval Can a user request for edit permission from the approver? We don't want to give edit permissions for all the records under approval Only on a case-by-case basis How can we achieve this?

      • Zoho web and mobile application not workingn

        Both zoho forms web and mobile application aren't working. I have checked my network connections and they are fine.

      • Introducing the revamped What's New page

        Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

      • Bulk Moving Images into Folders in the Library

        I can't seem to select multiple images to move into a folder in order to clean up my image library and organize it. Instead, I have to move each individual image into the folder and sometimes it takes MULTIPLE tries to get it to go in there. Am I missing

      • Latest updates in Zoho Meeting | Breakout rooms and End to end encryption

        Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's what we've been working on lately: Introducing Breakout Rooms for enhanced collaboration in your online meetings and End-to-end encryption to ensure that the data is encrypted

      • Systematic SPF alignment issues with Zoho subdomains

        Analysis Period: August 19 - September 1, 2025 PROBLEM SUMMARY Multiple Zoho services are causing systematic SPF authentication failures in DMARC reports from major email providers (Google, Microsoft, Zoho). While emails are successfully delivered due

      • Accidentally deleted a meeting recording -- can it be recovered?

        Hi, I accidentally deleted the recording for a meeting I had today. Is there a way I can recover it?

      • To Zoho customers and partners: how do you use Linked Workspaces?

        Hello, I'm exploring how we can set up and use Linked Workspaces and would like to hear from customers and partners about your use cases and experience with them. I have a Zoho ticket open, because my workspace creation fails. In the meantime, how is

      • How to access email templates using Desk API?

        Trying to send an email to the customer associated to the ticket for an after hours notification and can't find the API endpoint to grab the email template. Found an example stating it should be: "https://desk.zoho.com/api/v1/emailtemplates/" + templateID;

      • Update Portal User Name using Deluge?

        Hey everyone. I have a basic intake form that gathers some general information. Our team then has a consultation with the person. If the person wants to move forward, the team pushes a CRM button that adds the user to a creator portal. That process is

      • Unable to retrieve Contact_Name field contents using Web API in javascript function

        Hello, I've added a field in the Purchase Order form to select and associate a Sales Order (Orden_de_venta, lookup field). I've also created a client script to complete some fields from the Sales Order (and the Quote), when the user specifies the related

      • Updating Woocommerce Variation Products Prices Via Zoho CRM

        I can update product prices with this flow: But I can't update variant products. I got a code from Zoho for this, but I couldn't get it to work. It needs to find the product in the CRM from the SKU field and update the variation with the price there.

      • Emails Disappearing From Inbox

        I am experiencing the unnerving problem of having some of the messages in my inbox just disappear.  It seems to happen to messages that have been in there for longer than a certain amount of time (not sure how long exactly). They are usually messages that I have flagged and know I need to act on, but have not gotten around to doing so yet.  I leave them in my inbox so I will see them and be reminded that I still need to do something about them, but at least twice now I have opened my inbox and found

      • Power of Automation :: Automatic removal of project users once the project status is changed.

        A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and

      • Customizing Form Questions per Recipient Group in Zoho Campaigns/Forms

        Hello everyone, I would like to ask if it’s possible in Zoho Campaigns or Zoho Forms to send out a campaign where the form questions can be customized based on the group of recipients. Use case example: I have prepared 20 questionnaire questions. For

      • Automatic category assignment

        Hi, I’d like to ask if there is a way to automatically assign an expense category based on the recognized Merchant. What would be the simplest way to set up automatic category assignment? Alternatively, is there an option to first choose the category

      • Every time an event is updated, all participants receive an update email. How can I deactivate this?

        Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community: https://help.zoho.com/portal/ja/community/topic/any-time-an-event-is-updated-on-zohocrm-calendar-it-sends-multiple-invites-to-the-participants-how-do-i-stop-that-from-happening

      • Having Trouble Opening The Candidate Portal

        Recently am having trouble opening the Candidate Portal. It keeps loading but cannot display any widgets. Tried Safari, Chrome and Edge. Non of them work. Please solve the problem ASAP.

      • Next Page