Zoho SalesInbox: The first email client exclusively for salespeople.

Zoho SalesInbox: The first email client exclusively for salespeople.

Salespeople use different channels like email, telephone calls, chat, face-to-face communication, and social media to reach out to their prospects today. Making telephone calls regularly can be expensive. Face-to-face communication can be both time consuming and costly. Social media, while being instant, can lead to time wasting and is distracting. Chat, while providing instant access to help, can lead to wait times if several prospects want to chat with you at the same time.

Email solves many of these problems. It is cost effective, instant and at the same time, gives prospects enough time to consider their next course of action.

Here's a first-of-its-kind inbox that lets you respond to the emails which matter the most to you, and not the latest emails. Introducing SalesInbox, the first email client exclusively for salespeople.
This is what you'll get with SalesInbox:

Emails, prioritized: An inbox that prioritizes your emails as those coming from open deals, leads, contacts and customers, and clearly reflects your sales priorities.





Filters that help you convert more deals: Filter your emails using different CRM criteria, such as deal size, closing date, lead source and more. Apply labels to your emails for more fine-grained searches.

Context that helps you go beyond the thread: Have a clear demarcation of how your contacts have progressed through the sales cycle, right in front of you. Get details of all previous conversations,support tickets raised, mentions of your brand made on social media, and more.

Email and CRM in sync: When interested customers reach out to you via email, add them to CRM straight from your inbox. Set up workflow rules that categorize new messages as leads if they meet important criteria. When you receive an email from a hot lead, drag and drop the emails into the leads or deals column. Set a price for the deal, a closing date and create followups.





ResponseWatch to help you act fast: With ResponseWatch, get to assign a time for when you need to hear back from a customer. If you don't hear back on time, ResponseWatch lets you know.

 

Better emails: Use email insights, dashboard reports and analytics to know which of your emails and templates had the best open and click rates. Know who among your teammates sent the best emails and received the most responses.



Mail on the move: Receive information on who is sending an email, their accounts and associated deals on your mobile. Get folders named Closing This Month, Customers and Open Deals by default.

Ready to be even more productive with email and sales? Just give SalesInbox a try, for a whole new email experience.

Further reading:
SalesInbox website

We would love to hear what you have to say about SalesInbox. Feel free to let us know what you think by commenting below.

Regards
Vaibhav Shastry





      • Recent Topics

      • Apply transaction rules to multiple banks

        Is there any way to make transaction rules for one bank apply to other banks? It seems cumbersome to have to re-enter the same date for every account.
      • How to bulk update records with Data Enrichment by Zia

        Hi, I want to bulk update my records with Data Enrichment by Zia. How can I do this?
      • Need Guidance on SPF Flattening for Zoho Mail Configuration

        Hi everyone, I'm hoping to get some advice on optimizing my SPF record for a Zoho Mail setup. I use Zoho Mail along with several other Zoho services, and as a result, my current SPF record has grown to include multiple include mechanisms. My Cloudflare
      • How do I split a large CSV file into smaller parts for import into Zoho?

        Hi everyone, I’m trying to upload a CSV file into Zoho, but the file is very large (millions of rows), and Zoho keeps giving me errors or takes forever to process. I think the file size is too big for a single import. Manually breaking the CSV into smaller
      • Client Script Payload Size Bug

        var createParams = { "data": [{ "Name": "PS for PR 4050082000024714556", "Price_Request": { "id": "4050082000024714556" }, "Account": { "id": "4050082000021345001" }, "Deal": { "id": "4050082000023972001" }, "Owner": { "id": "4050082000007223004" }, "Approval_Status":
      • Sync Issue Between Zoho Notebook Web App on Firefox (PC) and Android App

        Hi Zoho Notebook Community, I'm facing a sync problem with Zoho Notebook. When I use the web version on Mozilla Firefox browser on my PC, I create and save new notes, and I've synced them successfully. However, these new notes aren't showing up in my
      • Messages not displayed from personal LinkedIn profile

        Hello. I connected both our company profile and my personal profile to Zoho social. I do see all messages from our company page but none from my private page. not even the profile is being added on top to to switch between company or private profile,
      • lead convert between modules

        Hello, The workflow we set up to automatically transfer leads registered via Zapier into the Patients module to the Leads module started to malfunction unexpectedly on September 25, 2025, at 11:00 AM. Under normal circumstances, all fields filled in the
      • Flow Task Limits - How to Monitor, Understand Consumption?

        So, I got an email last night saying that I've exhausted 70% of my tasks for this month, and encouraging me to buy more tasks. I started to dig into this, and I cannot for the life of me figure out where to find any useful information for understanding,
      • Cross References Do Not Update Correctly

        I am using cross references to reference Figures and current am just using the label and number, i.e. Figure #. As seen here: When I need to update the field, I use the update field button. But it will change the cross reference to no longer only including
      • Manage control over Microsoft Office 365 integrations with profile-based sync permissions

        Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
      • How to Track and Manage Schedule Changes in Zoho Projects

        Keeping projects on track requires meticulous planning. However, unforeseen circumstances can cause changes to schedules, leading to delays. It becomes important to capture the reason for such changes to avoid them in the future. Zoho Projects acknowledges
      • Is there a notification API when a new note is addeding

        Trying to push to Cliq, or email notification when there's a new note added in module. How to implement this?
      • Collaborate Feature doesn't work

        Hello Team. It seems that the collaborate section is broken? I can post something but it all appears in "Discussions". In there is no way how I would mark something as Draft, Approval, post or any of the other filter categories? Also if I draft a post
      • Edit Permission during and after approval?

        When a record is sent for approval Can a user request for edit permission from the approver? We don't want to give edit permissions for all the records under approval Only on a case-by-case basis How can we achieve this?
      • Zoho web and mobile application not workingn

        Both zoho forms web and mobile application aren't working. I have checked my network connections and they are fine.
      • Introducing the revamped What's New page

        Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main
      • Bulk Moving Images into Folders in the Library

        I can't seem to select multiple images to move into a folder in order to clean up my image library and organize it. Instead, I have to move each individual image into the folder and sometimes it takes MULTIPLE tries to get it to go in there. Am I missing
      • Latest updates in Zoho Meeting | Breakout rooms and End to end encryption

        Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's what we've been working on lately: Introducing Breakout Rooms for enhanced collaboration in your online meetings and End-to-end encryption to ensure that the data is encrypted
      • Systematic SPF alignment issues with Zoho subdomains

        Analysis Period: August 19 - September 1, 2025 PROBLEM SUMMARY Multiple Zoho services are causing systematic SPF authentication failures in DMARC reports from major email providers (Google, Microsoft, Zoho). While emails are successfully delivered due
      • Accidentally deleted a meeting recording -- can it be recovered?

        Hi, I accidentally deleted the recording for a meeting I had today. Is there a way I can recover it?
      • To Zoho customers and partners: how do you use Linked Workspaces?

        Hello, I'm exploring how we can set up and use Linked Workspaces and would like to hear from customers and partners about your use cases and experience with them. I have a Zoho ticket open, because my workspace creation fails. In the meantime, how is
      • How to access email templates using Desk API?

        Trying to send an email to the customer associated to the ticket for an after hours notification and can't find the API endpoint to grab the email template. Found an example stating it should be: "https://desk.zoho.com/api/v1/emailtemplates/" + templateID;
      • Update Portal User Name using Deluge?

        Hey everyone. I have a basic intake form that gathers some general information. Our team then has a consultation with the person. If the person wants to move forward, the team pushes a CRM button that adds the user to a creator portal. That process is
      • Unable to retrieve Contact_Name field contents using Web API in javascript function

        Hello, I've added a field in the Purchase Order form to select and associate a Sales Order (Orden_de_venta, lookup field). I've also created a client script to complete some fields from the Sales Order (and the Quote), when the user specifies the related
      • Updating Woocommerce Variation Products Prices Via Zoho CRM

        I can update product prices with this flow: But I can't update variant products. I got a code from Zoho for this, but I couldn't get it to work. It needs to find the product in the CRM from the SKU field and update the variation with the price there.
      • Emails Disappearing From Inbox

        I am experiencing the unnerving problem of having some of the messages in my inbox just disappear.  It seems to happen to messages that have been in there for longer than a certain amount of time (not sure how long exactly). They are usually messages that I have flagged and know I need to act on, but have not gotten around to doing so yet.  I leave them in my inbox so I will see them and be reminded that I still need to do something about them, but at least twice now I have opened my inbox and found
      • Power of Automation :: Automatic removal of project users once the project status is changed.

        A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and
      • Customizing Form Questions per Recipient Group in Zoho Campaigns/Forms

        Hello everyone, I would like to ask if it’s possible in Zoho Campaigns or Zoho Forms to send out a campaign where the form questions can be customized based on the group of recipients. Use case example: I have prepared 20 questionnaire questions. For
      • Automatic category assignment

        Hi, I’d like to ask if there is a way to automatically assign an expense category based on the recognized Merchant. What would be the simplest way to set up automatic category assignment? Alternatively, is there an option to first choose the category
      • Every time an event is updated, all participants receive an update email. How can I deactivate this?

        Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community: https://help.zoho.com/portal/ja/community/topic/any-time-an-event-is-updated-on-zohocrm-calendar-it-sends-multiple-invites-to-the-participants-how-do-i-stop-that-from-happening
      • Having Trouble Opening The Candidate Portal

        Recently am having trouble opening the Candidate Portal. It keeps loading but cannot display any widgets. Tried Safari, Chrome and Edge. Non of them work. Please solve the problem ASAP.
      • Forms - Notification When Response Submitted

        How do I set it up to generate an email notification when a response (class request) is submitted?
      • How to disable user entry on Answer Bot in Zobot

        Hi, I have an Answer Bot in my Zobot, here is the configuration: I only want the user to choose 1 of the 4 the options I have provided: When no answer found, user chooses 'I'll rephrase the question' or 'Ask a different question When answer is found,
      • More admin control over user profiles

        It's important for our company, and I'm sure many others, to keep our users inline with our branding and professional appearance. It would be useful for administrators to have more control over profile aspects such as: Profile image User names Email signatures
      • Please Make Zoho CRM Cadences Flexible: Allow Inserting and Reordering Follow-Up Steps

        Sales processes are not static. We test, learn, and adapt as customers respond differently than expected. Right now, Zoho Cadences do not support inserting a new step between existing follow-ups or changing the type of an existing primary step. If I realize
      • Changing the Default Search Criteria for Finding Duplicates

        Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
      • Clear Tag & Linking Between Quotes and Sales Orders

        Hi Zoho Team, In Zoho Books, when a quote is converted into a sales order, it would be extremely useful to have: A clear tag/indicator on the quote showing that it has been converted into a sales order. A direct link in the sales order back to the originating
      • Zoho Books Sandbox environment

        Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
      • Add Direct Ticket Link to Zoho Help Center Portal in Email Replies

        Hi Zoho Support Team, We hope you're doing well. We’d like to request a small but valuable improvement to enhance the usability of the Zoho Help Center portal (https://help.zoho.com/portal/en/myarea). Currently, when someone from Zoho replies to a support
      • Next Page