Enabling Two Payment Gateways
I am looking at switching over to Forte. I have recurring subscriptions using Stripe which is my current CC gateway. Is there a way for me to leave stripe on for those already attached to it and move only new subscriptions to Forte? I am trying to avoid forcing all my clients to re-enter their CC information.
Adding all old subscriptions to Zoho
Hi, We recently moved to Zoho Books and we wrote the opening balance for last year so that we start fresh this year. This was perfect. We are now adding Zoho Subscription as we have many subscription services. The issue we are facing is that if I add a subscription today for a date starting 3/March/2016 it will not make invoice for it! This way I cannot have a full picture because the only other way I see is to manually make the invoice on Books and it will not be reflected on Zoho Subscription
How to apply workflow/custom-function on Zoho Subscriptions?
Hi, I am working on zoho subscriptions and I want to trigger a Time-based workflow in which I want to send email to owner of Zoho Subscription about to upgrade of subscriptions. Is this possible using workflows from CRM or in Zoho Subscriptiosn? Or if it is possible using Zoho API? Any help will be appreciated.
Zoho Subscription & CRM - Developer needed
Project: Build a webpage form using Zoho API's to setup billing using Zoho subscription and push the data to Zoho CRM. High Level Requirement: We currently use Zoho Subscription for billing our customers who are stored in Zoho CRM. We are looking to build a webpage with a form that collects all the information for Zoho subscription and initiates the subscription and pushes relevant data to Zoho CRM as well. We are looking to start this project immediately. If interested, please reach out to muthaiah@paragonprivatehealth.com
Prorate subscription, how?
I am software license reseller where each license is $100 per month, so lets say my client signs up for 5 users and pay $500 on 08/01/2016. 1. Now may be after a week, he'll need one more license, so i want to automate his invoicing/billing to 3 weeks (prorate), how can i do this in automated way? 2. Also, as he is my client now and while signing up for initial 5 users, he did put all the details (such as name, address, credit card details etc), so when he comes to buy one more license, i don't want
Zoho Subscriptions Error: The type of transaction is not supported by the merchant country
Hi I got this error The type of transaction is not supported by the merchant country. I read in PayPal that my country Chile it is in fact accepted in the permitted countries so I shouldn't have no issues there. I created a hosted page using Zoho Subscriptions and integrated PayPal Pro putting my 1. API Username, 2. API Password, and my 3. Signature but when I try to pay the message I put in red appears. Can you please help me thanks Ilan
Create Monthly Invoice based on data from Zoho Creator app with fluctuating unit amounts
Hi, We have developed an application which we are selling on a per unit per week basis, and then billing every 4.3 weeks or every month. However, the amount of units a customer will be charged for may vary depending on customer usage per month. A unit in Zoho Creator will be one individual, so one month there will be records for 60 individuals, costing $1 by 60 by 4.3 weeks, so $258, while the next month the number of individuals may have increased to 70 or decreased to 50 Is it possible to have
Hardware-as-a-service scenario
Hi, Instead of a pure SaaS model, we are looking for a tool that supports a combination of Hardware-as-a-Service and Saas. Our situation is as follows: We require an up-front payment of 12 months subscription to cover the hardware costs. After 12 months we will start the monthly billing, because we no longer have any hardware costs to cover. However, it would be possible that one or more additional orders are placed during the first 12 months of the initial order. These new orders then also require
Programmatic flow question - Hosted page for new subscription
When creating a new hosted page for a subscription, the docs state that the redirect_url parameter "...specifies the url to which the customer will be redirected after successful transaction." That's all well and good and makes sense. In the event of an unsuccessful transaction however, what is the program flow? When a transaction fails, is the user left on the hosted page or is control redirected to somewhere else? I ask because I need to delete the Zoho customer that I created prior to invoking the
Migration guidance for moving from stripe to zoho
We are currently on stripe for our payment module and we wish to move into zoho subscription for doing the same (including subscription management for our product). Currently we have collected few payments offline - via Cheque and cash for local customers and in stripe just extended their trial (time being hack) - we want to migrate those (and other customrs) to zoho. In that context, how can i record payments made in past - and migrate their current subscriptions in zoho? Is there is guide 101 or
Setup multiple contact person for a subscription to get billing / payment notifications for that subscription
Hello Team, I see the steps to do the same from portal but i tried similar from API with no success. Post: https://help.zoho.com/portal/en/community/topic/multiple-recipients-to-receive-payment-notification I used API - Subscription > Add Contact Person and passed a newly created contact person id in the POST call. That added the contact person to the list of contact person in the subscription, BUT when i go to portal and open up that subscription - "Manage contacts" - i see that the new contact
Get subscription invoice PDF via API
This one is kind of duplicate, but please read in complete before marking or judging so. I following the following post response: https://help.zoho.com/portal/en/community/topic/get-invoice-pdf-via-api This does not work in my case. I am pretty sure I am making some client code mistake but not sure what. I tried the same from Postman client - it shows PDF to save but the PDF does not open. Did the same from code C# but that gives me "Bad Request" on call. Not sure how to diagnose the problem and
Paid for Zoho- Canceled - when will I be refunded?
Hi I paid $48 for 2 accounts on Zoho Mail - I canceled after an hour as it's not suitable for the email mail send outs I want to do. When will I be refunded? Thanks Matthew
Get list of all invoices for a customer's subscription
Hello Team, I am going through the API and playing around but can't seems to find a way to get list of all invoices for a particular subscription of a particular customer. Please guide through. (Query in relation to get data / list of invoices from Zoho Subscription API) Thanks.
Use test payment gateway to test zoho subscription integration
Hello Team, I am in middle of integrating Zoho Subscription in one of the application (web). I am using a test organization at the moment for integration. I wish to test different cases for payment like success, failure etc. for the card used by user to make payments. In final stage, we wish to leverage our stripe account to take payments but keep the subscription related stuffs managed by Zoho. Please guide on how can we do it and also provide details of dummy or test card details that I can use
post customer details using jquery ajax call
Hi, I am unable to save customer details in zoho DB. I'm getting error.below i have attached. please help me out to overcome from this problem. By using below mentioned script ,communicate with DB <script> $(document).ready(function () { $('#btnRegister').click(function () { debugger SaveCustomer(); }); }); function SaveCustomer() { var CustomerData = { display_name: "Bowman
how to post customer data using jquery
hi, pls anyone can help me? how to post customer data using jquery .i have tried .url hit the server .but customer data is not available in DB. var CustomerData = { display_name: "sridhar cotton mills", first_name: "Benjamin", last_name: "George", email: "benjamin.george@bowmanfurniture.com", company_name: "Bowman Furniture", phone: "23467278", mobile: "938237475", website:
Adding subscription with PayPal payment by REST API
Hi there, We are testing ZOHO Subscriptions REST API for creating subscriptions in our web application. Payment by credit card (Authorize.NET gateway) is working good. But how we can use API with paypal gateway? As I know your hosted page make redirect to paypal during the subscription process. Do we need to make payment ouself and just send some info by REST API to Zoho? And what about recurring payments? Regards, Alex
Problem creating a hosted page with custom user fields
When trying to create a hosted page via the subscription API with custom user fields, I am getting a 400 with the code 9062 and message "There is no label configured for the custom field index #." The payload that I am sending to the API is as follows: array(4) { ["plan"]=> array(1) { ["plan_code"]=> string(3) "LGT" } ["addons"]=> array(6) { [0]=> array(1) { ["addon_code"]=> string(9) "RM-CW-A-1" } [1]=> array(1) { ["addon_code"]=> string(9) "RM-CE-A-1" } [2]=> array(1) { ["addon_code"]=> string(9)
[resolved] Error : Please enter a valid customer ID ???
Hello, I subscribed to Zoho Subscriptions and have always this message on products when I want to access the urls subscription products (this problem is due to what exactly?) - http://easycaptures.com/fs/uploaded/1020/5529671061.jpg Sorry, you don't have required access Please enter a valid customer ID Thanks for your help
Delete cancelled subscription
I wish to delete cancelled subscription. But in the API docs, I do not see option to do that. Also apparently, I am not able to delete a customer which is associated with a cancelled subscription. Please guide through, thanks!
Let customers register themselves and pay via Wordpress
I was wondering how I can let my customers register themselves and pay the membership fee via Wordpress (widget?)?
Subscription downgraded to free plan
Please check why our subscription was downgraded to free plan. Some users have been blocked for exceed 5GB storage in free plan, but we signed Standard 10GB Plan few years ago.
Set subscription start date
Hi Zoho! Are you able to set subscription start date in the future? For instance, could I use a form that collects payment info but doesn't start payments until the 15th of June? Mark
Multiple Pages for Hosted Page form?
Hi, I'd like my hosted page form to span more than one page (because I'm asking a lot of questions). Is this possible without any programming? Here's an example: https://www-10.lotus.com/ldd/pfwiki.nsf/E06D910022D5E2E2852578D2005ACCDF/$file/MultiPageForm.jpg Thanks!
ACH for new users
Is it possible to allow new users signing up through a hosted page choose ACH as a payment method? Thanks!
Setting Billing Date
Hi! I would like new subscribers to pay a $100, one time start up fee, then start paying their payments on the same day of the following month. For example, if they sign up on January 3rd, they'll start by paying $100. Then, on February 15th, they'll be charged their first payment, March 15th, their second payments, April 15th, their third payment, etc. Is this possible? Thanks!
Add custom field to hosted pages?
Hi! I'd like to collect more information from subscribers when they sign up for a subscription through hosted pages (for example, what school they went to, their t-shirt size, etc.). Is this possible? If so, how do I do this? I see how to create custom fields attached to customers, but those custom fields don't show up on the hosted pages. Let me know–thanks!
"Click Through" legal agreement possible?
Hi! On hosted pages I'd love to have more than just a link to to the terms of services, I'd love to have a proper "click through" agreement embedded on the page. Something like this (https://termsfeed.com/blog/wp-content/uploads/2015/03/apple-yosemite-eula-accept-2.jpg), but it doesn't have to have pop ups or anything–just the entire terms embedded on the page with the confirmation check box underneath it. Is this possible with Zoho Subscriptions hosted pages? Let me know–thanks!
Can I change the "Subscribe" button text on hosted pages?
Hi! I want to change the text on the submit button on hosted pages. Instead of "Subscribe" I'd like to use something more general like "Submit". Is this possible? Let me know–thanks!
Host Pages how to add a reference
When a user signs up on my site, I create a reference locally to the product they are subscribing to I need to pass that reference to the hosted page so I can track it when the web hook is fired. How do I do this?
PayPal recurring payments api example.
I pull prices for my products in real time from my supplier. For this reason I can't setup pre defined subscription products. Are there any examples of creating subscriptions for use with PayPal through the ZoHo Api?
Error occurred while processing transaction at the gateway
I added my PayPal Payflow payment gateway to my subscriptions account. However when a customer goes to make the payment they get an error 'We are unable to process the payment at the moment as "Error occurred while processing transaction at the gateway"' What is the solution to fix this? Thank you
Please Delete My Domain
I created a Zoho account and ended up going to another account. I associated the Domain and now no longer appears in my account associated with GMAIL. I do not know what happened, but I can not add more the same domain in my ZOHO account (Gmail). My Domain is: llispilates.com.br Necessary to remove this domain of ZOHO so I can assign it to my account again because this giving error that the domain already exists, but can not access the panel.
zoho subscription - zoho invoice
Hi, how does Zoho Subsctiption integrate with Zoho invoice? do they integrate at all? thanks
Recurring Billing For Indian Business
Hi there, I represent a wedding services portal in India called www.weddingokay.com. We have a number of vendors who pay us on a monthly recurring basis. We would like to collect the payments via credit cards going forward. Can this be done using your service? Please note the following: 1. Our business is based in India and all our vendors too. 2. We need to be able to charge on a monthly basis without our vendors having to verify/authenticate the payment every month. Can this be done? Please advice.
Memberhsip Site with Zoho
Hi, We sell our product via a membership site. In the member area, we basically will have a simple customer portal where the customer/ member can edit their information from Zoho subscriptions (ie. Credit Card details, names, ect.). We are still struggeling on how to set this up as we dont want the member to leave the domina and have a seamless integration. Options: a) Have a complete membership portal on a seperate domain, which gets pulled into the website via an iframe. b) The html pages get setup
Zoho subscriptions and forms
We aim to have a web form that subscribers complete. This then populates Zoho CRM. The subscriber is allocated their own unique reference number. Is there a way for Zoho Subcriptions to automatically create the invoice and send it out monthly?
Possible not to use Zoho's forms?
Is it possible not to use Zoho's form but use my own when using Zoho Subscription?
UPGRADATION DOUBT..???
HI, I am using ZOHO STANDARD edition with 8 users... Now I need to upgrade it to Enterprise edition. But I have a doubt....?? Enterprise charge is 2400/month in India... After upgradation, If I add Users to latest edition, which amount will be deducted... ( 2400 for each user or other amount for each user )
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