Messed up on bank reconciliation
Hi, Is there any way to unreconcile a bank account? I have wrongly entered the start & end dates for the reconciliation period on previous reconciliations. When I try to reconcile the bank now, Zoho states that the period has already been reconciled. I've only just migrated to Zoho Books so it would be relatively trivial to start my reconciliations from scratch. ty ***UPDATE*** I have just found my own answer on this forum at https://help.zoho.com/portal/en/community/topic/how-to-undo-a-reconciliation sohope
Can't set financial year end
Hi, I've prepared my accounts for the financial year January - December 2011. There's a little problem when it comes to the figures displayed on my Balance Sheet on 31 December 2011, whereby the P&L is taken for the period of June - December 2011 instead of from January 2011. Is this a problem with setting up the proper start to the financial calendar (January as opposed to June)? If so, how do I change the start of the financial year? Can't seem to find it. Thanks in advance for the help! Regards,
individual reports for different bank accounts
Hi I'm trying to print up reports based on the different bank acounts I have in zoho books, that is I have like 5 bank accounts but want to report transactions on them individually?? Anybody??
Billable expense
Just a quick question regarding recording an expense as billable... What does Zoho Books do differently with an expense recorded as billable compared to one which isn't? I see that the expense can be attributed to a particular customer but what happens on the ledger? ty computethis
Cloned Invoices
Why can an invoice not be raised when one or more line items have been deleted ? The nice thing about cloning invoices is that you can use the line items that are relavant in a particular month - often all are, but not always. Please advise.
How to assign proper email addresses for replys to customer
When a user sends an estimate or invoice and the customers replies with a question, How do we direct the email to the sender and not to the master email on file? For example: We have only 2 users. User 1) sends an estimate. The customer relies with a question, but User 1 does not get the reply because it is sent to the Organization's Email. Bobby
Decreasing asset accounts
I was not able to make a journal entry to record the purchase of new equipment.....i could not select the particular asset account from options availble How does one make that entry? thanks,
why does my dashborard show expenses at less than they were
any ideas? thank you update: oh I see, it doesnt include fixtures and fittings... why?
Matching Transactions to Bank Statements
Often the Bank Statements I import isn't finding (to Match) the Expenses I've created. When I go to the expense, it is there, but the Matching functionality in Books won't find them either automatically or when I search for them using the matching Search
Opening Balances
Hi, We began with Zoho books at the end of 2010 and entered all of the opening balances as at Dec. 31, 2010. I now need to adjust the opening balances as at Dec. 31, 2011. I have read discussions on the topic of opening balances where it was mentioned to reenter all opening balances again as of the new date but after trying this all of my accounts were overstated. Should I only adjust for the differences in these same account opening balances at end of fiscal year 2011? Adjust difference between
Undeposited funds
Is there a reason that when payments are received through PayPal, they are registered as "undeposited funds"? I personally would prefer them to be booked as deposited to PayPal (as this is what has happened). Now I need to manually make this change. Please advise. Thank you.
offer sample Zoho Book populated with data to see how zoho books handles reports/entry etc.
We are a little concerned that we are going to commit to an application without testing it against our needs... we would really hope that zoho books would have come populated ZB with a sample sm. business option with bogus bank/finance/client details
Do I need match the check I deposited to my bank account.
Hi: If I sent an invoice to my customer, and he paid by check (total is: $500), so I deposited the check to my bank checking account and recorded the payment under that invoice. Now, since I sync my checking account to my zoho books, so I can see the check amount in my zoho books account, do I need "Add and Match" that amount? if yes, seems I get 2 $500 income, one is when I "recorded the payment under that invoice", another one is the "Add and Match". I am not accountant, so I don't know what
search results of invoices is a very poorly designed UI and functionality
I think the screen grab describes one of the many things that makes Zoho Books NOT the best online accounting software for small businesses. Still no dunning tools. Still No export all invoices against one customer. Still no option for permanent attachments to contact (contracts, agreements, MOU) to be included when mailing invoices.
Converting from Zoho Invoices to Books problems
I have started the trial move of invoices to Books as I want to include my tax deductions etc in the Zoho suite. I have however noticed several issues with this... 1. None of my hundreds of timesheet entries have been transfered which I cannot see a reason why not and I am not spending several days doing a manual transfer? 2. There is no Zoho books iPhone app to log timesheet entries so I will still have to use Invoice for this which seems a bit crazy? Are there any ways around these issues as
Opening balance Query
Hello, I am having trouble to adjust the opening entries for January 2012. Our final accounts for 2011 was reviewed and entries were not modified in 2011. We want to start financial year 2012 with modified opening entries. The opening entries are showing the brought forward balance of last year and no modifications can be made. Grateful if i can get an advice on the above issue. Thank you.
Can customers be given access to their invoices only?
Can customers be given individual access to their invoices?
Matching transactions suggestion
I noticed that when I'm matching my imported transactions and click "Add and match", I cannot create a new vendor right away. I have to open the Contacts tab in another browser tab and create a contact/vendor there, then switch back to the Match tab and
Missing "Amount" column in Recurring Expenses
It would be nice to see "Amount" column added in the Recurring Expenses table.
Two Projects : One Invoice
I have two separate projects for a client, and I want to create a single invoice. But that appears impossible. Am I missing something?
Server Fees from Wells Fargo
The main reason I changed to Zoho Books was because the fees were less than Quickbooks online, which I had been using. Today, I discovered that was not the case. In my case, the fees are about the same, but come from different places. When I used Quickbooks online, QBO imported figures from my Wells Fargo account without any additional service fee. Now, with Zoho Books, the figures are imported - but there is a $14.95 month fee from Wells Fargo for Zoho Books accessing the accounts in a "Quickbooks
Bank does not exist in the the Configure Feed selection list
Hello, Seems like apart from American banks there are also non-American banks on Earth (strange, huh?). Where can I write to in order to ask for inclusion of the bank I use (a European one) into the list for automatic transaction retrieval (feed)? Thanks!
Credit Cards
Hi I want to add Credit Card as a mode for "paid through" but my Amex and HSBC credit cards are issued in HK which do not seem to be supported. Is there any way to add "paid through" modes without adding credit cards or bank accounts under "Banking"? Thanks
Exception code 507 when retrieving Payoneer transactions
Hello, I'm a new user of Books, although a long time customer of Zoho CRM. I can't retrieve my Payoneer card data automatically, the system shows exception code error 507. Please, advise. Thanks!
Lack of customer service and poor product functionalty is getting old....!!!
I do not intend to speak for others who use ZOHO Books but I will provide my opinion here. I am getting sick of the poor customer service from this company. Just because the representatives comment on a question or a requirement does not make for good customer service. I need to see some real movement with the updates to the system. You keep informing us that: "Zoho Books doesn't support writing OR printing the checks at the moment. We've already added this feature to our road-map and we are adding
About Credit Notes
We issue invoices in advance of monthly services. October 1st invoices went out, for example, on September 15th. We often receive payment in advance of the date of the invoice. In Books it says, "You can issue a credit note any time you owe your customer some money or when you receive an advance payment." But it appears that I need to debit (decrease) the sales account just because I've received early payment. When I receive a check and apply it to an open invoice the appropriate cash account
recurring invoices sent to me that shouldnt be sent
I have had a few recurring invoices being sent to me (notification before i send to client) but they arent meant to be sending! i have had them stopped (only just recently started sending them to me but these are not the ones that are supposed to be sent). + 1 of them i have deleted the recurring invoice but i still got the email! Can someone please tell me what i need to do to stop these incorrect ones sending. I am concerned that if i set the recurring invoices to automatically send to the client
where are my transactions
i have the free trial. and no transactions download. i can connect to the bank but there are no transactions.
Bank Account reconcile screen inadequate - some easy fixes proposed...
The bank account reconciliation screen is painfully inadequate. If you could make the following changes, it would greatly improve the experience at what seems to be a small development effort: Add column or detail line for payee/payor name (seems a very
Bank reconciliation starting with negative difference
Hello, I am trying to reconcile a month, all previous months prior to this month have been reconciled. Before clearing any figures in the reconciliation I already have a negative difference. All the transactions in the reconciliation are correct and if
Branch financials
Hi, Is it possible to maintain Branch wise books in Zoho? I mean to say if the company has three-four branches all over the country then how we will maintain books of accounts? Regards
Invoice Notification Email
Hi I should like to use a different email for invoice notifications to customers than then one I log in on. For invoices I'd like to use invoicing@mydomainname.com whereas I log in with myname@mydomainname.com Is this possible without paying an additional $5 per month for another user (which I do not need)? Best Wishes Matt
Get project names from Zoho Projects?
Hi: Zoho Books support In "Time Tracking" -> "Projects", I can add new project, is there way (or possible in the future) that can import all the project names from Zoho Projects? Right now, I have to manually copy from Zoho Projects, and paste to there. Thanks James
Tasks / Reminders In ZOHO Books
Is there a plan to implement a task with a reminder that can be attached to a specific estimate, contact, etc...?? Bobby
Zoho Books "Credit Note Template"
In the email settings for the "credit note email template", the field %CN_Total% is displayed like this: USD344.55 I need it displayed like "USD $344.55" or simply "USD 344.55". If "USD" and "344.55" are concatenated together without any space in between, it's very hard for my auditing.
feature request
Hi There, I am using the 30 days trial and I am comparing several accounting online software. I really like zoho books and it's simple colorful interface. Though, I am missing a few features to make my decision: - no iphone app - if iphone app is in development, you should be able to record your expense and attached a photo of your expense from your phone. - can't attached receipt to expense from computer I think these are the main feature that I am missing to make me chose Zoho books vs other software
Deleting deposits
Hi, can you please advise how closed invoice can be deleted? Thanks
Invoice Line Item start date - end date
Hi, we are currently implementing Zoho Books for our organisation and i have a simple question. we are proving hosting services for our clients and would like to have a start date - end date for our hosting products, IE = 1st Jan - 31st Jan for each invoice. Some of our clients want to see this specifically on the invoice as line items, can someone advise me how i can do this for an invoice that we would want to have sent out automatically every month so we wont need to edit these records thanks
How do I remove my Credit Card integration?
After adding my business credit card to the Banking integration section, I've decided to remove it but cannot do so. I can simply make it "inactive". I will like to completely remove my credit card info - how do I do this?
Custom contact data
Hello, I need to add the following field in the contact Details : VAT BRN those fields must be displayed on the invoices and estimates created. It is requtied by law in our country. how can this be achieved ? jmaurice@net2be.com
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