Zoho Campaigns Comunidad

• Is there a good way to integrate Click Funnels with Zoho Campaigns?

  please let me know is there any way to  integrate Click Funnels with Zoho Campaigns ?

• Issues with button when sending test email

  I am currently creating email templates using the custom button feature. When I view the template on my chromebook and a test email sent to my Amazon powered email, the button(s) looks centered and normal. However, when other users in my company get the

• Any automated way to send VERIFICATION of ongoing interest in our eblasts?

  We want to be sure that everyone on our lists is still interested. Is there an automated or auto-generated email type that allows Zoho Campaigns to send a verifying message like this, which would require osmeone to click a link to stay in the databa

• Campaigns subscription forms not saving changes

  I am trying to create a subscribe form in Campaigns offering multiple topics for subscription. I create using a long form template, select "allow multiple topics", add the topics to the form, save, and preview, but it doesn't save the topics options on

• Translate browser message when unsubscribe SMS

  Hello How to translate the browser message when when opt from a SMS campaign Regards

• Unable to connect Zoho Campaign to Wordpress Website

  I have been trying to connect Zoho campaign plugin to our wordpress website so we can streamline our newsletter distribution and get all the subscribers to our distributor list. After clicking on the "Connect" button, it takes me to login page and after

• Report

  Hi, I would like to know if it's possible to obtain a report for all my 2015 campaigns and not only for the top 5 campaigns ? I would like to know my average open rate and CTR for this year. Thank you 

• SMS Credits General Inquiry

  Hi. How's the deduction of SMS Credits works? In my situation, I have a contact list in Zoho Campaign with a total of 1400 contacts but only 350 of them have a mobile number registered. If I select that contact list as my recipient in my SMS Campaign,

• How To Delete Bounced emails Contacts from list?

  hi can any one knows! How to delete Bounced Emails Contacts from List of Contacts so that next campaign it will not included..in my campaign? Thanks & Regards, Jay

• How Do I Delete Templates From My Libary

  I have edited a few templates and saved them into my template library. I now no longer need some of the templates and want to remove them from my templates to make it easier for me to find the templates I actually need. How can I do this, is there a 'manage my templates' page?

• Segment not picking up contacts

  Hi. I've created a segment based on some criteria. There should be 5 contacts added to that segment. However, only 3 contacts show up despite the fact that all 5 contacts meet the criteria. How is this possible?

• Footer and Social Links

  It appears that the only 3 social site we have available to add is Facebook, Twitter and LinkedIn. Is it possible to add YouTube or others to this list? 

• Testing a Campaign Workflow

  I have a number of emails that are part of a nurturing email campaign. Each email has a condition attached based on the action taken by the recipients. The whole sequence is a part of a single workflow. Some of the actions are to cascade to the the next

• Mapping to Custom Fields

  I am trying to upload a contact list and map to a few newly-added custom fields. I see the custom field in the drop-down list but am unable to select it. Any idea why that might be or what I am doing wrong? One custom field is email, and one is text.

• Removal of Unsplash integration—Zoho Campaigns

  Hello everyone, We're writing to inform you that Zoho Campaigns is discontinuing the Unsplash integration on March 31, 2023. Read on for more information. What do I need to do? No action is required from users. As of March 31, 2023 the Unsplash option

• Tip of the week 67- 5 tips to make your preheader effective

  Preheders are often caught between the subject line and content of an email. The importance of this section is often limited to providing details to the subject line and summary of the content. A detailed look will say otherwise. For an email marketer, a preheader is often a decider on the grounds of relevance, clarity, curiosity to name a few. Here are five ways to help you create preheaders that can connect well with your email recipients: Make use of characters Preheaders are mostly limited to

• Embedding Images

  Hi, Is it possible to embed images in the email campaign so that the subscriber who receives the email doesn't have to press the "Display Images" button when opening the email. Let me know if this is possible ASAP. Regards, Shoaib Hussain

• New Campaign view filters: set default view

  Hi, the new filters on the Campaigns view are great, but is there any way to set a default value for specific users or roles? For company admins such as myself with the "Standard Admin" role it's very frustrating to have to select "Campaign Owner" = "all active users" everytime I access the Campaigns list page and want to see a complete list. Thanks!

• Possible of changement the default font in Zoho Campaign ?

  Hi, We are doing a daily news letters and everytime we paste an article, the default font is Ariel. We will like to change it to Tohoma as default font. So when we paste the article in, we dont need to change the font again. Any way to do this ? Thank

• Remove the confirmation email when you suscribe to a list

  Hi, To suscribe people to my mailing list I use a Zoho Form, not a sign-up for from Zoho Campaigns. So, can I disable the confirmation email Zoho send? Thanks.

• Campaigns don't show specific topics

  Hi there, in my zoho campaigns I have multiple topics which should be accessible to the user as well two topics which should not be seen by user. How do I hide those Topics for every usual user?

• How can I add an end date to my campaign in Zoho Campaign so it integrates with Zoho CRM?

  I am trying to add an end date on my Campaigns in Zoho Social so I can see where a Lead in Zoho CRM came in from if they came from a Campaign. Is it possible to add an end date to a campaign after it has been sent out?

• Invalid email address - help!

  I'm trying to import new contacts into Zoho campaigns. I've tried importing through uploading a spreadsheet but 40 out of the 70 didn't copy over. I've then tried importing these manually, but they're coming up with error messages saying the email address

• Auto Responder: Email-Action

  Hello, I am trying to set up an email-action automation for a campaign. I want to send 3 emails each for the interactions "opened, clicked, and unresponsive." I know that email-action autoresponder messages will be sent to contacts who have performed

• How do I automate marking contacts as marketing?

  We've moved to the updated Zoho Campaigns sync from Zoho CRM that imports all your contacts. Some of our contacts are not customers, they're things like vendors, staff, and test accounts. This, I assume, is the purpose of the "non-marketing" option for

• Documentation

  We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an email

• I have created a customized web template and when I am trying to upload it on Zoho it's not getting uploaded and it's showing in progress. After that nothing happens.

  I have created a customized web template and when I am trying to upload it on Zoho it's not getting uploaded and it's showing in progress. After that nothing happens. I am uploading the html file separately after extracting and the images file i am uploading

• --> *** URGENT INFORMATION FOR ALL ZOHO CAMPAIGN USERS *** <---

  I have been working with my company internally, which is a global entity... we are a franchise network of over 1,000 offices worldwide and we recommend Zoho CRM to all of our owners and clients. When it comes to Zoho Campaigns, they have been very resistant to take ownership of their need to make critical improvements to their product and have continued to imply that they are not the problem and would like to know the source of inquiry. After some investigation, my company IT Department has replied

• How do I edit another users contact custom field?

  In Zoho Campaigns (not Campaigns in Zoho CRM) I can only create and edit my own contact custom fields. I expect all contact custom fields to be editable by all admins. I have another admin who has created custom fields and I would like to add another

• Prefence centre page does not load

  Hello, Perhaps I just haven't figured it out yet, but I cannot get the topics page to load when i click the link from an email. I have added the merge tag $[LI:SUB_PREF]$ (Assuming this goes to the topics page.) To the email template, sent my self a full

• Sync with Zoho CRM stopped working and deactivates by itself

  Hi, why do I have this sync job inactive:  Sync Description Ports and Line General Mapped List Name Sea Side Crane Executor Last Sync Time 25 Aug 2016, 01:00 AM I can't sync it manually, it gets discarded. Every time I activate it then it deactivates by itself, so I have no contacts synced from for 3+ months by now. What should I do different? Evgeny Drokov

• Social Merge Tags

  I have associated my company with Zoho and Facebook/Twitter. One autoresponder I have gives me the option to place the social merge tags in the email but they do not show up when I preview. The second and new email I am working on does not even give me the option to insert the social merge tags. It is also missing many of my custom merge tags.  How do I get these back and working properly? Second question. I know how to merge your facebook and twitter but what about Pinterest and Google Plus, etc.

• Test Email Contacts

  Hello.  I have a complicated set of email merges using numerous custom fields / merge tags.  Therefore, I want to test every email before sending the campaign.  I created a duplicate set of contacts in CRM, except I set the email for every contact to the same test email address.  The test emails won't import because they're duplicates.  Therefore, how can I test the emails before they're sent?  Thanks.

• Zoho Campaigns not syncing custom map fields on Zoho CRM Leads Module

  Hello, I'm having an issue where Zoho Campaigns is not picking up my custom fields on Zoho CRM Leads Module on sync. I've looked at previous topics posted about this and can confirm my custom fields are available in the standard module layout for leads

• Question

  hi! i want a learn more 

• Embedded YouTube Videos

  https://www.zoho.com/campaigns/help/merge-tags/video-merge-tags.html This doesn't work. I followed every step stated and I can't see a video. All I get is some code and I'm unable to send a test when that code is in there.  There is no 'Video Custom Tags' option in the Merge Tags drop down, only 'Video Merge Tags'. Is that the same thing.

• Can I send an attachment with my campaign?

  Can I send an attachment with my campaign - I have a flyer that I want to send out as well.

• How do you set a goal for a workflow?

  I am building out a workflow in Zoho Campaigns, and I would like to learn how to set a workflow "goal" so once that goal is met, the user exits the campaign. Furthermore, I would like the "goal" to be a purchase made through our Stripe account (that we need to link). Therefore, the lead will continue through the workflow until the user unsubscribes or makes a purchase. Can you please let me know how to do this? Thank you

• Workflow got stuck and doesn't seem to have any errors

  Hello! We recently turned on a workflow and we realized that for some reason all of our contacts are stuck after receiving the first email on the workflow and we can't figure out why. See below a screenshot of a random contact currently enrolled in the

• Removing Unsubscribed Contacts

  How do I remove contacts from a list that have been removed/unsubscribed? 

• Next Page

• Announcements

• Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

  Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Gmail is ramping up its email sender policy as of November 2025

  Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we

• Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

  Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated

• Attention: Changes to 10DLC TCR pricing and new authentication requirements

  Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

• Most Discussed Topics

• Zoho CAMPAIGNS working hours

  Hi I use Campaigns Automation workflows to automate follow-ups to my Leads. I discovered this weekend that emails are being sent out on Sundays. How do I limit my Campaigns outgoing emails to business working hours? This is very important! Thanks, D

• Edit The Newsletter

  There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

• I'd like to Import Contacts for an SMS Campaign, but they don't have email addresses.

  I've got a contact list of about 4000 contacts. Some only have mobile phone and not email. Can I still import the contacts?

• Timed addition to segments

  Hi there - hoping you can help me figure out a graceful way of doing this: • I want to add contacts to a Segment in Campaigns based on a Stage pick-list field value X in CRM - that bit's fine. The problem is that I only want to add them to the Segment

• Zoho Campaigns - Feature Request - Re-Send Existing Email Action in Automations/Journeys

  Hi Zoho Campaigns and Zoho Marketing Automation teams, I would like to suggest a feature that would make building and managing complex automations significantly easier. The Feature Introduce a “Re-Send” or “Send Existing Email” action within Automations

• Sticky Posts

• Marketer's Space: Why your open rates suddenly drop to zero?

  Hey everyone—welcome back to another post in Marketer's Space! If you regularly track the performance of your campaigns, open rates are probably one of the first numbers you check after sending an email. So it can be quite alarming when a campaign suddenly

• Marketer's Space: Why email authentication matters in Zoho Campaigns

  Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.

• Marketer's Space: New to Campaigns? Some common early mistakes that might occur

  Hello Marketers, Welcome back to another post in Marketer's Space. If you're just getting started with Zoho Campaigns, things can feel exciting and slightly confusing at the same time. You're not alone. Most early frustrations come from setup gaps rather

• Marketer's Space: Plan smarter with Zoho Campaigns' Calendar

  Hello Marketers, Welcome to another post! Today, we'll talk about a discreet yet significant feature that's neatly tucked inside Zoho Campaigns: the calendar. It might look like an optional but somewhat unnecessary feature that you can use occasionally,

• Marketer's Space: Proven tips to improve open rates – Part III

  Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more important

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