Product and Service
Hi guys, there is a difference between layout of product and service if Long Description field have some kind of text. Please see screenshot 1 for Service here: https://prnt.sc/7xWwPKd29nWP for Product here: https://prnt.sc/LGmtVd_U6H7q As you can see
Modifying Product Details
I am in the process of setting up new products in Zoho Commerce and have encountered a few problems: 1) Tabs It seems that Product Details pages do not have the ability to create Tabs. eg: https://www.thedebugstore.com/tp240141-aardvark-usb-i2c-spi-host-adapter-total-phase.html
Zoho Commerce B2B
Hello, I have signed up for a Zoho Commerce B2B product demo but it's not clear to me how the B2B experience would look for my customers, in a couple of ways. 1) Some of my customers are on terms and some pay upfront with credit card. How do I hide/show
Bulk upload image option in Zoho Commerce
I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enter
Composite items are not seen in zoho commerce
Composite items are not seen in zoho commerce. Are you scheduled to fix this error?
Custom Field for Customer ID in Zoho Commerce's Customer Section
Hi everyone, I’m wondering if it’s possible to add a custom field in the "Customer" section of Zoho Commerce. Specifically, I need to include a "NIF" or "Customer ID" field, as it's mandatory for invoicing in Spain. I know this can be done in Zoho Inventory,
How to Improve the Speed of the Website Zoho Commerce
Is there another way to improve the speed of the website in Zoho Commerce that was created?
payment configuration process
payment configuration process
Adjust The max character in Specification Field
Is there another way to adjust the maximum character limit for the Specifications field in Zoho Commerce? I need to accept responses with fewer than 200 characters.
Customize the Sign In And Sign Up in Zoho Commerce
Is there another way to customize the Sign In and Sign Up in website Zoho Commerce like this i want to customize to edit it like change the "Sign In" word into "Login Zoho Commerce" it is possible or other way to do that?
US Zipcode Mapping for Sales Tax areas
In its current form, Zoho Commerce maps tax percentage to different states. Due to the wide variety of tax areas within each state, it would be much better to map sales tax against each individual zip code. In addition, it would be highly desirable to
Learning how to customize templates via code and best practices
Hi! Our developers team want to learn how to edit our template files safely. The last time we messed with these files our site went down for a day and we had to reconfigure it from scratch. What are the best practices to do this? How can we get a template
zoho commerce
"I need to know where to find the wishlist function in Zoho Commerce."
Why is it so difficult to login to zoho store dashboard
I have logged in using zoho id and unable to access dashboard from past 30 mins - why is it so difficult to go dashboard of my own store?
what is the header code and footer code, do you provide it for my website
I am unable to understand few terms in making website, i need your help in header code, footer code, face book pixel integration etc..
'call for best price' option
Hi guys, Pricing of items that we sell to end-customers changes often, so I don't want to put up a 'static' price, but would like to have the option to 'call for best price', or what-ever the best wording is.. Has anybody got a suggestion on how to do
Output product SKU in ecommerce
Hi how do I display the product SKU on the page can I place the SKU variable on the layout to output the SKU value.
How to switch templates in Zoho Commerce
I have set up a template in Zoho Commerce and would like to change it. How do I do this?
How to use filters on all products page? Or even a category page?
Hello, I am trying to create some filters so users can use filters to find products they are looking for. So what i am trying is to create a filter according to price lets say. So if i define it this way i am expecting to see this filter option on category
How to show product categories on side menu?
Every time I add a category it appears on the main menu. I would like the main menu for things like contact us, blog etc.. and a side menu to the left of the screen for product categories. How do I make them appear in a side menu or even in a category
How to Add Custom Sections in the Product Page?
Hi Zoho team, I’m currently using the Tranquil theme on Zoho Commerce and I have a question regarding the product page layout. Right now, under each product, I can see expandable sections like Product Details and Specifications. I’d like to add two additional
Migrating Shopify Customers and Tags to Zoho Commerce
I’m exploring options for migrating our existing Shopify customer accounts into the Zoho Commerce member portal. Specifically, I have a few questions: API Availability: Is there a public API or supported endpoint that allows us to import Shopify users
How to customize member portal invite
Hello, when I sent an invite to users to join member portal, here what they get below. Is there a template to edit or way to change how this mail being sent? I checked /zstore/settings/notification but unfortunately there is no invite mail template here.
Commerce service
If I am selling a service in Commerce, how do I turn off shipping?
payment gateway disabling in my ecommerce store
hi i have disabled my payment gateway paytm from my website soigne from the backend but it is showing in my front end part when someone orders my products i want to remove it completelty so that it does not show in the front end part plz give me a suitable
subscribe email list for offer and updates is not working for zoho commerce
my subscribing to email list is not working for offers and updates for my ecommerce website soignee it is saying please wait can anyone tell me the reason for this
Urgent: Slow Loading Issue on Zoho Commerce Website
Dear Zoho Support Team, I am experiencing slow loading times on my Zoho Commerce website, which is affecting its performance and user experience. The issue persists across different devices and networks. Could you please investigate this matter and provide
How to add a banner at top for sales or announcements
Hello, I am trying to create a banner at top, which is gonna remain there above header. I tried to use message bar, but it comes with an agree button, and on click it disappears. Instead o want to use a banner for a promotion, sales etc. How to create
Option to Re-order from past orders
Customers would like to place a repeat order with the business entity. Currently there is no option to support this and everytime the customer has to check out following the same process. Can a option be given to reorder from the past orders?
Inquiry regarding B2B website through Zoho Commerce
We are looking to build an online B2B customer portal for Consumer Goods primarily for order placement, with an e-commerce-style layout. Additionally, we would like to offer our customers features such as: 1.Viewing past orders and order updates 2.Accessing
Zoho eCommerce frontend
Questions about the Zoho eCommerce frontend 1) can different frontends (websites) be used? Zoho eCommerce is the backend with 3 or more websites. 2) how can the Zoho eCommerce frontend be customized to better fit Responsive Breackpoints? thanks best regards
How to Customize the Member Portal Login Page?
Hi everyone, I am currently using the default member portal login page for Zoho Commerce, but I feel it looks quite plain and doesn’t align well with my brand's style. I would like to make it more visually appealing, possibly by: Adding custom colors
Como notificar a los clientes que los articulos que intenta comprar en tienda virtual no son suficientes.
Cuando algun cliente en nuestra pagina intenta agregar articulos y se excede en el numero que tenemos en stock, la plataforma no le deja agregarlos, quisiera saber si existe alguna manera de notificar al cliente que los articulos en cuestion no son suficientes
How to customize Check Out form, process & design
Hi Just set up my first shop and changed the design quite a bit. Like it so far! However, did not manage to change either Design, nor Content, nor Process of the Check Out. Where can I change this? E.g. - change the font of the check out forms - change
Issue with bulk importing into commerce (updating existing products)
Hello All, I'm struggling to bulk update my existing products within my shop. I have exported all the products and appended the image url (copied from another product within the file) and then important back into commerce. The file is accepted but flags
Coupons are not being accepted. (Saying expired)
I am putting together a coupon for our company's store. When I went to test it, I received a notification that the coupon is expired. (the date range should be fine though) I've tested different options for the coupon along with one of my other colleagues
Drop Shipping
We have manufacturers drop ship all of the items in our ecommerce store. that means that each item needs to have its own unique zip code to acquire real time shipping rates from that zip code. and then the manufacturer of that item gets an automatic email
apple pay
if a customer is accessing via an iphone etc and we are taking payments via stripe would they be able to use apple pay?
is Zoho eCommerce dead?
Hello, we have Zoho eCommerce in our Zoho One Suite. After a year's break, we took a look at Zoho eCommerce this week. Very little has been developed. The normal eCommerce 2023 standard features are missing. Ok, Zoho eCommerce cannot be compared with
Issue with Cart API Implementation - Products Not Being Added to Cart
I am writing to report an issue I'm experiencing with the Cart API implementation. I have tried multiple approaches to add products to a customer's cart programmatically, but I'm encountering difficulties. API Request Approach I am making a POST request
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