I can't receive email from Gmail and Hotmail
Hello guys, I can't receive email from Gmail and Hotmail, is there any instability at the moment?
Can't Add Email Alias for User - API
https://www.zoho.com/mail/help/api/put-add-user-email-alias.html Help me, i can't add email alias. The return code is { "status": { "code": 200, "description": "success" }, "data": { ... } } But not not working? :(, Please help me, Thanks.
Calendar invites not going to gmail
Hi, I have setup several invites over past couple of months from my Zoho calendar and none of them were delivered to gmail users. Have tried sending them to 2 gmail users, with no success. However, same invite goes out to other domains. Cant find invites in gmail spam folder either. so guessing that they are not getting delivered. Please help. Thanks
Domain already exist
Hello, I'm trying to add my domain to zoho. it's always give me error that domain already exist and i also checked my domain list in zoho and i couldn't found this domain in list. Please help Thank you
ACL01:Oops! Something went wrong. Try again later
Hi, I'm trying to change password for my user but this error appears: ACL01:Oops! Something went wrong. Try again later I followed the zoho's instructions: 1. Login to mailadmin.zoho.com. 2. Go to the User Details section. 3. Select the user for whom you need to reset the password. 4. Select the Change Password option. 5. Enter the new password for the user. 6. You can select the Force user to change password during the next login option if you want the user to change their password after they login
Multiple domains with one user, plus one domain with three users, plus Thunderbird
Hi, I'm trying to understand how Zoho works with multiple domains and aliases but it is very complicated and poorly explained in so far as to what's actually possible and how much it will cost. I have gone though these forums finding questions from others with the same misunderstandings and difficulties but somehow, even though I now have a rough understanding, I am still left with more questions than answers. To explain my situation: 1) I send and receive only a few emails per day across a few domains
550 5.4.6 Unusual sending activity detected.
I am an administrator but I cannot unlock the accounts that receive this error message (550 5.4.6 Unusual sending activity detected. )
Moving email accounts to Zoho from Bluehost
I'm expiring my hosting by Bluehost for my domain, pervisim.com and in deleting the email address on Bluehost for my domain, I wanted to move it to Zoho, but when registering my verified domain I can't seem to add my email address. It comes back with The email address is already registered with another account which is not a part of this organization. I've read through some other topics that concern themselves with aliasing, but that's not what I'm trying to do. I want to fully move my email serving
Email Disappeared
Hi, I need your urgent assistance to recover email for this email account from 20th March 2019 until today as it has disappeared from my inbox. I have another email with all the inbox disappeared as well. I am desparate, please assist me urgently.
Setting up second pop3 email account for shopify site.
A while ago I successfully setup an email address for my shopify store ( me@myshop.com) I've just tried to add another email account ( me2@myshop.com) but got very confused. I'm at the steps 6 and 7: Provide the POP3 Incoming server name & Port number (Refer to your Email service provider Help/ Support for these details). Zoho Mail supports standard ports 110 and 995 for Incoming server. Specify the User name and Password for the account, used in your server. I don't know how to get the username
Zoho mail not receiving emails
Hi, I made my email awhile ago and I have never been able to receive emails. This is frustrating because any client who may have tried contacting me I do not know. I have no idea how to change this or what MX or any of that means and I am incredibly frustrated with zoho mail.
Room Booking and Mail retention
After contacting the support i got several links to use room booking and mail retention. Unfortunately both help topic contain links and buttons, which are actually not visible or not even existing. My questions to the support for solving this issue are still unanswered. Could you please look into my case (#35243422) and help to solve these problems...
Problems sending mail from zoho
sending emails that do not reach the destination, no error messages appear correctly sending the message but does not reach the recipient. all mail: *@elea.pe domain: elea.pe
Regression Error in zoho mail when using special non-ASCII characters like german umlauts
Since several days, zoho mail is facing a severe regression error. Regression error means, it was once working, and it is no longer working. Symptom: German "umlaut" like ä, ü,ö, , i.e. special characters are processed in their html-representation. My strong guess is that all special characters are affected. Special characters are characters, that are not part of the ASCII codes. Reproduction: 1. Write a new email with a german keyboard or a keyboard, that shows special characters, and include this
PROBLEMA AL ASIGNAR DOMINIO.
Hola, tengo un problema. En años anteriores asigné un dominio zuamar.com a un mail de gmail eliminado antiguo mío. Quiero asignar a una cuenta de Zoho mail actual y me dice que esta registrada. Tengo acceso a los servidores de dominio y DNS. Cómo debo realizar la reasignación? Gracias!
email in spam gmail
Hi My email go in spam gmail, why?
IMAP, POP and login issues
I am having issues with IMAP., POP and login directly to zoho. IMAP and POP are not responding and login is giving me the following error: Unexpected Server Error Sorry! Due to an unknown error that occurred in our server, the page cannot be opened now. Please try again later.
Sending Email with HTML Links via Zoho SMTP
Hi there, Is there a way I can send an email that contains a couple of HTML links via Zoho SMTP using PHP? Currently, the email goes out to the the recipient and is saved in the Sent folder just fine. However, the HTML links are removed out of the e-mail content. Sending the same type of emails via the Zoho mail client works fine -- no links are stripped. But that's not an applicable solution for us. We would like to automate outgoing email for notification purposes. Grateful if you can shed some
Invalid Client Secret with WordPress Plugin
Hi, im trying to connect my wordpress site with ZOHO Mail Plugin, but this give me an error when i try to give "Authorization". Invalid Client Secret
pop3 username and password for second email address with shopify /zoho
A while ago I successfully setup an email address for my shopify store (me@myshop.com) I've just tried to add another email account (me2@myshop.com) but got very confused. I'm at the steps 6 and 7: Provide the POP3 Incoming server name & Port number (Refer to your Email service provider Help/ Support for these details). Zoho Mail supports standard ports 110 and 995 for Incoming server. Specify the User name and Password for the account, used in your server. I don't know how to get the username and
Unable to ping smtp.zoho.in from AWS EC2 instance
Hi, I am unable to use smtp.zoho.in in my WHMCS application. After some findings, i figured our i am unable to ping smtp.zoho.in, where as i can able to ping smtp.google.com. *All ports in aws security group are open when i try this. Help me out, its really urgent.
Notifications for MX and SPF Errors
I get notices that my MX and SPF records are not setup and it can't verify them. It was able to verify the DKIM TXT record though. I have had this account for awhile and it looks like I am receiving mail and able to send, at least right now anyways. I have my DNS configured through CloudFlare and I have had the correct MX and SPF records in it's DNS management this entire time. One thing I should note is that I also have DNS entries for AWS Simple Email Service, though these are only used for automated
My account is blocked for IMAP use too!
Hi, my account has been blocked as well for IMAP use, please fix!!! Will this continue to happen? If so, I will need to find out what to do to prevent this from occurring. Thank you! jlawrenzi@zoho.com
Error receiving shopify notifications
I get this message when i send test email notifications from shopify and i get this error when i try to send emails through shopify to customers. This is the mail system at host smtp.shopify.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system
Issues with Zoho mail
Hi there, I had a free account, but now I have upgraded to Mail Lite. I have my own domain Before I using Zoho, I used to read my emails in Gmail with Streak plug in - which allows us to track if email has been read, open and how many times. From my understanding, Zoho mail doesn't have this feature so I wanted to do either use an external app like Mailspring or Gmail again. I have downloaded Mailspring and I followed instructions with IMAP setting, but I keep getting errors even though my password
Emails Not sending to Gmail Accounts
Getting an error message when trying to send email to Gmail accounts
Problem
Hi, We are facing a problem. We use you service and SendGrid to receive messages users submit on our WordPress site contact page - https://wpvivid.com/contact-us The problem is that when users submit their message from our contact page, then from the emails contact[at]wpvivid.com and support[at]wpvivid.com, we can only see their message but their email addresses are showing as bounces@sendgrid.net (please see the attached screenshot) We first thought it's a SendGrid issue, but after contact them,
Can Send Emails But I am not Receiving emails in Zoho Account
I can send emails with Zoho but I'm not receiving any emails. Everything ok when checking in the https://mxtoolbox.com/. When doing tests with my personal gmail i get this error: 553 Relaying disallowed Any help please?
Redirect email alias
Hi, We have the option to set email redirect in Zoho Mail (Screenshot 120). The issue is that we don't have options for redirecting each email alias. When we set a transfer/redirected, does every email associated with the Email Account (both primary email and aliases) get transfered/redirected? We need an option to redirect specific email accounts (the primary, the alias, etc.) Looking forward to your comment on the situation.
Display name for sending email from a group
Hi, I'd like to change the from name for the various groups we send from. We have a board group called IAHA Board with an address of board@ithacaadulthockey.com. When we send from that address, it displays to the receiver as Board. I'd like it to say IAHA Board. I have another to set as well. Can you tell me where to set this? Thanks.
What are the limits of sending mails via SMTP?
Hello, Basically speaking I'm using zoho.com free account via SMTP at this moment for sending my application and board registration mails to new users. I'm wondering what are the exact limits and what happens to mails once limit is exceeded? Am I able to see how much mails are still allowed to send? Do Premium account have higher limits, etc? I would like to know all the details. Thank you.
Email resetted and is no longer the same address
Hi! After removing an organization setup I had that was now defunct, everything seemed normal and I could continue using my email as usual that night. The next day, everything was refreshed. I had to go through the "Welcome to Zoho" screen and all my emails were gone and in their place, the welcome one. That would've been annoying but alright if my address also wasn't changed. Instead of @zoho.com, it is now @zohomail.com. Everything I use uses @zoho.com and attempts to send me emails to that, but
"Add User" is not available both in Zoho Mail and Zoho One admin app
Hi, I can't add new users in Zoho Mail, both inside the ZMail admin panel (screenshot 110) and the Zoho One panel (Screenshot 111). When I go directly on a user to add the Zoho Mail application, I can't find it. (Screenshot 112). The issue might be because Zoho Mail was open as a free plan before it switched to the Zoho One app. Now my subscription correctly shows Zoho One - 8 licenses ( Screenshot 113). Please help!
Blocked Account
My email info@medx-tr.org was blocked and I cannot send any email, can you help me please?
Links issue
I am using SMTP Pro to send messages from Magento. It was working fine but now all links are broken. At logs I can see that the messages are going with no problem, but when I get the message in my mail box, I get: <a href"https://domain.com"> <img height"20" width"200" src"https://domain"> all my "=" are missing. At log they are all ok and the type is text/html. Does anybody knows how to fix it?
MX Records Issue - arko@entrelegal.in
Since yesterday, Zoho is saying that my mx records are pointed towards zoho for some reason and my mailing server is down. This is affecting my business. Please help!
ERROR_CODE :554, ERROR_CODE :5.2.3 MailPolicy violation Error delivering to mailboxes
Hi, Currently receiving this bounceback on all replies to tickets on an account that had been working fine. I received no response when emailing support so hoping I'll have better luck here. Anyone know what might be wrong? Example failure below with identifying addresses redacted. support@<redacted>.zohodesk.eu, ERROR_CODE :554, ERROR_CODE :5.2.3 MailPolicy violation Error delivering to mailboxes Reporting-MTA: dns; mx.zohomail.eu Arrival-Date: Tue, 04 Feb 2020 10:41:15 +0100 Original-Recipient:
Delay in receiving Emails on Zohomail
Hi, There is a delay in receiving emails on my ZOho ID, Can you plese check and revert.
Outlook on Android not saving Account info
I am working with Microsoft also. I have two LG G8s. Both are not saving the account info in the Outlook App. Everytime I launch it, it wants the entire IMAP/SMTP server info entered.
How to Copy any email to attach in another email's trail
Hi, you must have know that by using outlook, you can copy any email and you can paste into another email trail to give reference but here that capability not available in zoho. I know, zoho having capability to forward multiple email as a new email but I want to keep continue the email to respond with Inline email details with attachment on another email. If you could do, it will be great help. Thanks, Pruthvish
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