Request verification of Domain and MX records checking
Hello, U have changed the provider for my domain name and entered the correct MX records for the new domain. But I can not verify my domain and the consequence is that I can not receive mails. Please Kindly check and get back to me. BEst ,regards
Blocked account
Hi, could you please unblocked the account analia.garcia@.... Thanks
Not receiveing emails
Hi, I seem to be able to send emails but cannot receive them to email address gill*at*gillwilson*dot*com. Can you help please? Thanks, Gill
Recovery deleted email
I accidentaly deleted some important email and it wasn't in trash folder or anything else, what should I do to recover the data mailing? please help as soon as possible due to the important email that got deleted.
Blocked account
Hello. Can you unblock nicolas@jkncargo.com ? Account as been blocked due to suspicious activity. It was myself but I changed the password anyways. Thanks
I've got an e-mail which was actually sent 27 minutes ago. (Zoho mail is slow right now..)
Hi. I'm writing this in Seoul, South Korea. Today I had a problem with zoho mail. My client said she sent me an e-mail 20 minutes ago. She captured images for the proof. But I didn't get the e-mail on time. I asked her to sent me through other way. And I got her e-mail after 7 minutes later. I googled what's the problem, but I only found old complaints. What's happening on Zoho mail?
can't send email
can't send email can't send gmail can't send to support@zohomail.com please help ID: 686871469
Can receive emails but cannot send mails
Dear Team We are suddenly facing problem with sending emails. We are receiving emails but are unable to send emails from any of our account. Please urgently advise. Thanks
Can't recieve nor send emails
Hi, simple problem but frustrating, except for one email I managed to get from various trials I did from another account of mine. Any hints why is there such problem?
Compose email but can't receive and doesn't exist in Sent Category
Hi support, Now when I compose email and sent it, the email can't delivery and doesn't exists in Sent Category too. Could you help me check this case? Thanks.
Email service
Receiving and sending emails. The server is not working at this level. It's not performing both or registering any email sent or received. Please give me your resolution for this problem. Thank you.
Email Crash
I cannot send emails since this morning. The email is prepared and I send it but the email is not leaving the server, it is not reaching the contacts and is not appearing in my inbox of sent emails. Please check it.
Zoho mail all of a sudden not working - own domain
Hi, I've been using Zoho webmail for my own domain for a couple of years. It was working fine this morning and now all of the sudden I am not receiving mails, and those that have been sent are not received nor do they show up in the sent or outbox folders. Please help!
Fail to Receive Emails for Over 1 Week
Have done enough test and 4, out of 6 my zoho email accounts, are unable to receive new emails since about Aug. 27th. Have left tons of messages to zoho, yet there isn't any reply. I didn't do anything unusual and this never happened before. What should I do to fix this? And can I find those lost emails back. Please respond, zoho.
Experience delay of receiving email
Hi Zoho admin, I am start a new business and using zoho, but we are experience delay of receive the email, Can you please help?
Our mails are delayed app.30 minutes Please fix it
Our mails are delayed app.30 minutes Please fix it. tvec.global
Problema com envio de email
Não estou conseguindo enviar emails, sempre que tendo esta mensagem aparece, não foi feita nenhuma alteração nas configurações do email ele simplesmente parou de enviar emails
554 5.1.8 Email Outgoing Blocked
Hello. I'm a brand-new user. This morning, when I try to send email I get this message: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. How do I send email successfully? Thank you.
SMTP Blocked
Can you please unblock nicolas@jkncargo.com ? I got blocked due to suspicious activity and I am unable to unblock the account. I confirm it was me using the account, nothing suspicious. It seems impossible reaching you, please help me as soon as you can because I am losing important business emails. Thanks
i couldn't send my email
i couldn't send my email. The outgoing status is blocked. Could you please kindly check ? Thanks.
Outgoing email blocked
An account has been blocked due to suspicious activity, but it was actually me. Could anyone help to unblock it? System says I'm not allowed, even when I am an admin. Account is nicolas@jkncargo.com Thanks
Upgrade Free to Paid
Hi, I have a free mail plan and there are 7 active users and only one of them is mostly used and nearly reaching full storage. I only want to update to one email account to have extra space. Can you please let me how to upgrade storage for only one account? Or pls let me know how can purchase storage only
Migrating from Zimbra
I'm trying to migrate from my self hosted zimbra to Zoho, but facing some issues. After I've configured everything on Zoho, the process of migration is getting me mad. I've set up a POP config and while adding accounts to import, I get this error : "Les détails d’authentification fournis ont été rejetés par le serveur Source. Veuillez fournir un nom d’utilisateur ou un mot de passe valid" Although I provided the right username and password, I'm still getting authentication error. Thank you for helping.
i can send email , but i cannot revive email
Dear i am unable to get any email from any another domain external in internal A....@mabellapp.com
SPF Not working.. not receiving emails
I`ve configured all the records in domain.com panel from my domain reyeletro.com like image below but can`t receive emails above the results os mxtools. The domain is a Shopify Account and is working correct the only problem is email receiving. DNS Configuration
Suddenly my outlook can´t receive mails...I can send with no problem.
Hello, I get this message: Here I put in my password for Zoho, But it says, it cannot be verified by Zoho???
Can't receive emails into zoho mail
Hello, From yestarday I do not receive emails into zoho mail but I can see them on my phone only
can I add a second email address?
I very much like zoho. However, I was a bit clever when I signed up. I would like to add a more professional name to the zoho,com for my business cards. It is not going to get a lot of mail. Can I just add a second free account? thank you.
Account is inactive. Please help!
Hi, I am trying to login to account gordoneiowndg@zoho.com but it says it's inactive. Can you please help? It's very urgent. Thank you!
SDP On-Demand and Zoho Mail Integration
Hi, Just a quick question is it possible to Integrate the SDP On-Demand to Zoho Mail as a default Mail.
Iphone Contacts Sync msync / Activesync
Hi, I have had my zoho mail, contact and calendar sync'ed with my iphone using activesync for years. Then the other day I noticed all my iphone contacts were doubled up. i.e. each contact was listed twice. I removed the zoho account from my iphone (deleting the contacts from my iphone in the process) and then added it back again But now only 132 of my 626 contacts will sync back on to my iphone. I've logged into zoho and all 626 are still there, they just won't all download again. Please help, Thanks,
DKIM vallidation fails in Zoho control panel - 3rd party checker says its valid
Hi, as per the title i have set up my DKIM in my WHM (cpanel) DNS manager. I can not get it to validate from the zoho control panel yet third party checkers all say its valid. I get this error message in Zoho : We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again. Any ideas? thanks in advance, anthony
Greylisted - Improvmx Redirect
Hi i was wondering why i'm not receiving emails forwarded by improvmx on improvmx im getting this error "Greylisted, try again after some time" i've disabled all spam filters and still cant recive emails
550 5.4.6 Unusual sending activity detected. Please try after sometime
I am getting the above notification. Please assist me. I have an urgent email to send. my domain is @stallionsys.com
Outlook for Windows Calendar Sync
How do I sync my Microsoft Outlook for Office 365 Calendar with Zoho Calendar (not using CRM)?
554 5.2.3 MailPolicy violation
I'm trying to help my client send emails from @critech.com to support@zohomail.com. However, they are failing with: host mx.zohomail.com[xxx.xxx.xxx.xxx] said: 554 5.2.3 MailPolicy violation Error delivering to mailboxes I do not see why critech.com emails are being rejected - please advise how I should solve this issue. Thanks.
Synchronizing with OUTLOOK
How do I set-up my Soho account with Outlook? I have tried to add my account but it won't accept it.
Emails going to spam in Gmail
Hi, I have a problem with a client of ours when he sends emails to Gmail recipients, it arrives as spam. I checked the email information, then did a search on https://mxtoolbox.com and your IP, 135.84.80.218, is blacklisted. https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a135.84.80.194&run=toolpage# Please, I need this issue resolved.
Email Failure 55o Verification Failed No Such user Here
I can not send or receive any email at the moment and appears to be for the last two days, i rely on this for work as it they are the email addresses for my business. Can you please look nto this urgently and let me know whats can be done. SkyQ@thorpesaerials.co.uk
IMAP or POP configuration error
Hi, I've tried to add my ZOHO mail account to MS Outlook and the setup fails every time due to no response from incoming mail server. I've got IMAP, POP and sync access activated, used the correct server address and configurations and even tried to setup individual password for my e-mail client yet all my efforts ended up in vain. Please help me on how to correctly configure my mail to MS Outlook 365.
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