Zoho Mail Comunidad

• ssue with Zoho Mail – Original Email Not Displayed Properly in Replies or Forwarded Emails

  Hello Zoho Support Team, I am experiencing an issue with Zoho Mail. When replying to or forwarding an email, the original message or the sent email does not appear normally to the recipient. Instead, a three-dot icon is displayed, and the recipient has

• How to remove banners at the top of email web page

  Every day, I find valuable screen real estate being consumed by Zoho advertising themselves at the top of my email web page. I can dismiss that "announcement", but something else will come back the very next day. How do I permanently dismiss them as 99%

• My domain provider does not support to DKIM records

  My domain provider does not support to DKIM records in zoho mail. It does not allowed underscore in a TXT name but zoho had provide DKIM records already with an underscore This is the zoho provides But my domain provider does not allowed

• Zoho email experiencing delay when receiving emails from AWS SES

  When sending an email from our SES, our non-Zoho email is receiving emails almost instantly with a 1-2 min delay, however, the zoho email we send to is experiencing delays from 3-4 hours and sometimes dont recieve them at all. Any idea what might be going

• !! URGENT My sent mail goes to spam

  I tested a few times and every time I send mail out it goes the recipients spam box.  Why is it marking my mail as spam? please help me ! thanks

• Shared subfolders

  Am I right in thinking that there is no Zoho email application that allows me to create a shared inbox and then add additional folders/subfolders under that inbox? If so, this is really quite incredible and probably a deal breaker for us to start using

• Weekly Tips: Flags for an organized mailbox

  Wishing you all a Happy New Year 🎉 As we step into 2025, it's time to refocus and set our intentions for the year straight. Whether you're already back at work or just returning from the holidays, you probably have emails that need your immediate attention,

• Weekly Tips: Enhance Productivity with Quick Access

  Having thousands of emails, tasks, attachments, and reminders in a single inbox can make navigating to a specific option difficult, especially when you're in a hurry to get things done without putting in too much effort or thought. Whether you need to

• Cannot unblock IMAP for my account

  IMAP got block on my account for suspicious activity because I was testing different VPN servers in different locations. When I try to unblock it I get an error that says Sorry , we are unable to process your request, please contact support@zohomail.com.

• Migration meines Accounts auf einen europäischen Server

  Hallo, wie kann ich meine Daten auf einen europäischen Server migrieren lassen? Ich habe hauptsächlich mit Kunden in Deutschland zu tun, die einen entsprechenden Datenschutz erfordern. VG, Kai

• CHange timeformat in Tasks from 12 to 24 notation. Is that possible?

  Hi, I'm in the middel of the proces to possible migrate from Office365 tot ZOho. There are still some questions. One of them: How can I change the timeformat from 12 hour to 24 hour format? I can change it in my calendar settings, but it doesn't change

• Support answers every 2 days

  I've tried to contact support via email, but they don't answer unless I call and complain. They still haven't solved my problem. Please reply.

• How to Authenticate Heartland Footwear Email Domain

  Hi Zoho team! Can you give me a quick step(s) needed to Authenticate Heartland's email domain with Zoho? Thanks! :)

• DKIM failed

  My zoho mail account couldn't be contacted.

• Rich Text Editor in Zoho Mail Android app

  Hello everyone! In the latest Android version(v2.8) of the Zoho Mail app, we have brought in support for the Rich Text Editor on the compose screen. Rich Text Editor empowers you to create well-structured and visually appealing emails directly from within

• SMTP Auth Problem - 554 5.7.8 Access Restricted

  Dear all, I have an application running in Laravel, and I use ZohoMail to delivery some emails, and it was working for the last 7 months, and today (12/11/2020), something happen and I dont know where or how happen... My application could note delivery

• Unable to retrieve inline / embedded images using Zoho Email API

  How can i retrieve inline / embedded images in the email using zoho API?  Also, how can i retrieve multi part emails using zoho API?

• POP3 emails does not get deleted in Zoho Mail after being popped

  Dear All, Although I'm currently receiving updated emails from the servers, and i "unchecked" leave a copy in the server. The popped mails do not get deleted and I've to remove them manually into the trash Thanks Adrian

• Free webinar alert! The Art of Virtual First Impressions: Professional Etiquette with Zoho Workplace.

  Hello, community members! We're delighted to invite you to our first webinar of 2025, The Art of Virtual First Impressions: Professional Etiquette with Zoho Workplace, on January 23. The effective usage of Zoho Workplace isn't just about the tools—it’s

• Search Function Not Working Properly

  Search Function Not Working Properly

• Unable to send message; Reason: 554 5.1.8 Email Outgoing Blocked

  My account is mino@flawless-frames.com, or flawlessframesstudio@gmail.com Could you please unblock my account, I've got restricted from sending more emails

• Lost ZB Code

  Hi, Please what is the ZB code for my domain? It was mistakenly deleted. Please treat as urgent.

• My email id is blocked. My storage is exceeded 5GB. Deleted unwanted emails.

  My email id is prem@justbootup.com. I tried to unblock ,but it says only for the paid user. Can you help to unblock?.

• Zoho email folders gone

  Hi, All my email folders are gone, i cant found any email, except sent. Also before folder rulesas was changed and i didnt fixed them, could you please check it?

• Getting error for invalid session on zoho mail

  Hello, Today our office staff start having challenges with our email once logged in. I keep saying : Invalid session you will be logged out in 3 seconds. And it wont allow me to send any messages.

• I can't send and receieve any email ERROR CODE :550 - 5.7.26

  Hello, I can't receive and send any email for months. I already sent an email to Zoho support but didn't get any response. I attached a screenshot of a message i get always when i tried to send an email. Please help me asap.

• Zoho Email Not Working After Domain Transfer and Nameserver Change

  Dear all, I hope you're all doing well. We recently transferred our domain, which is linked to Zoho, to another hosting provider. As part of the transfer, we updated the nameservers to the new hosting provider's ns1 and ns2. However, after this change,

• How can I send out edm email without execced the mail limit and got block?

  Hello, What service should I subscribe and pay for?? Thanks Tomuel

• Unable to verify Domain - Exabytes

  Hi, I have obtained a .com.my domain provided by Exabytes, but am unable to verify the domain ownership despite added in both TXT and CNAME as below: TXT - Name: @ ; Value: zoho-verification=zb88785805.zmverify.zoho.com CNAME - NAME: zb88785805 ; Value:

• Problems with email configuration and slowness in Zoho support.

  I've been having problems configuring emails since yesterday, they responded to me today, I sent a response right away and so far I haven't received a resolution to the problem. Attached are the configuration attempts that were made.

• Ajuda! Não é possível enviar mensagem; Motivo: 554 5.1.8 E-mail enviado bloqueado

  Não estou conseguindo enviar email está aparecendo isso ai amorproprioterapias@amorproprioterapias.com.br

• POP/SMTP issues with Gmail client & problem with support

  Hello! I've recently encountered an issue with POP/SMTP synchronization with my Gmail client. After issuing a ticket to Zoho support, the status shows up as "Invalid" and I haven't recieved any kind of reply. So I figured that maybe the community page

• Contatos apagados ainda aparecem

  Olá boa noite eu apaguei os contatos que tinha salvo, porem quando clico em "para" na parte de envio de e-mail, ainda aparece os contatos la e as categorias, que tambeém foram apagadas. como apagar completamente os contatos e as categorias?

• Issue with Receiving Emails After Domain Recovery

  Dear Zoho team My domain recently expired, but I was able to recover it after a period of bidding. While I have reconfigured the domain and can now send and receive emails from newly created addresses, I am unable to receive emails sent to the addresses

• Can't add Email Alias - AS101 error

  Hi, It won't let me add a alias email address on any of my domains under Admin Console,  User, add alias email address it just says AS101 error, I have never had issues creating an alias address before Please fix this

• Incorrect Device Time

  Hi On my windows laptop I can't sign into Zoho mail due to "incorrect device time". I'm in Toronto, Canada. How can this be resolved?

• Allocate emails to user in a shared mailbox

  Hi, This might be obvious, but I cannot find the answer. I have 3 shared mailboxes so any team member can see the emails. Is there a way of allocating a specific email to a user so that it is their responsibility to deal with it? Thanks in advance.

• Zoho mail filter Add to WorkDrive doesnt't work

  Hello, We have a problem with using the filter in the email. So, we want that when a bulk payment confirmation from the online store arrives, this email is automatically saved in HTML format on the drive using the action 'Add to Zoho WorkDrive -> Email

• Deleted message in SPAM

  In one of my gmail accounts (getnickifit@gmail.com) I had an email from PayPal in the SPAM folder. I thought I was moving the message to the inbox from the zoho mobile but it looks like it was deleted. It is no where to be found--inbox, trash, etc. Can it be restored?

• Emails take up to 14 hours to arrive and often never arrive at all.

  I've been on hold on your support phone for two hours. I spent an hour waiting to talk to somebody somebody finally picked up. They asked me to give them my ID number and when I found it, they were gone they didn't hang up. They just walked away from

• Next Page

• Announcements

• Zoho Mail iOS app update: Manage folders and tags

  Hello everyone! In the most recent version of the Zoho Mail iOS app, we have brought in support to manage(create, edit and delete) the folders and tags. Create folders Create Tags Edit/ Delete folder In addition to this, we have also brought in support

• Weekly Tips : Save Time with Saved Search

  Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you

• Email Forwarding: Maintain business continuity

  As an administrator, ensuring uninterrupted email communication is critical when a role-based employee is unavailable due to extended leave or a temporary role change. Emails from customers, partners, and internal teams must continue to be received and

• Email Alias: To keep emails flowing without disruption

  Email Alias acts like a nickname for a user’s primary email address, allowing multiple email addresses to deliver messages into the same mailbox. Consider the scenario where an employee manages multiple responsibilities, such as responding to sales inquiries,

• Admin guide: Handling Mailbox Settings for better user management

  Managing day-to-day email scenarios, such as supporting users with multiple email addresses, ensuring uninterrupted email access during employee absences, enabling secure mailbox sharing, and enforcing organizational security and compliance, can be challenging

• Most Discussed Topics

• Zoho email

  I cannot send email to mail.ru

• Signature line

  How do I set signature line in email

• OUt of office every friday

  Hi, I tryed to configure my out of office, because i'm not working or emailing on fridays. But when i select only friday as unavailable day, the out of office still sets for the whole week. What am I doing wrong?

• scroll bar for far left of screen

  I am unable to even see the scroll bar to the right of "inbox" etc on the left; it is stuck at "streams" and I can't get to inbox or anything else. It would help if it could be made a lighter color as the black or dark grey can't bee seen.

• Emails not being received by @hotmail.com, @outlook.com and a few others

  When I try to send emails from zoho mail to people with email addresses ending @outlook.com and @hotmail.com (and a few others), I get a 'delayed' automatic email and then a few hours later, an 'undelivered' automatic email. This has started a few months

• Sticky Posts

• Weekly Tips : Save Time with Saved Search

  Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you

• Email Forwarding: Maintain business continuity

  As an administrator, ensuring uninterrupted email communication is critical when a role-based employee is unavailable due to extended leave or a temporary role change. Emails from customers, partners, and internal teams must continue to be received and

• Maintain steady traffic to your domain: How Domain Aliasing helps

  Consider this scenario: An organization has its primary domain as administrator.com. Now it wants to shorten its domain to admin.com because it's simpler and easier to remember. However, changing the domain completely can cause the following problems:

• Facing email delivery issues? Verify your domain's DNS records

  Have you ever wondered why your legitimate emails are landing in the recipient’s spam folder? Or been surprised to see emails sent from your registered domain getting rejected by recipient email servers? Why does this happen? In most cases, this happens

• Email Administrators! Join our tips & troubleshooting series

  Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges

• Top Contributors

• Sagar S

  

• Saranya A

  

• Paul Komarek

• Cyril

• Duane King