Mail Account Not Active after adding recovery email.
Hi, I have emailed zohomail.com hours ago. No update yet. I am hoping posting here will help. Not sure why, but I logged in, I was prompted to add recovery email (i already had one) so I guess system wanted two. So I did. After that logged out and then tried logging back in but my Account went Inactive, cannot use mail app/zoho email. Later on my Account got disabled. Now I was able to login in trying to post here on the help forum but mail still doesn't work. Please help! This is my business email.
unable to configured email in outlook
I am unable to configured email in outlook. It shows attached error. When I tried to enable IMAP but show "Available exclusively with the paid plans." Can you please tell how can I setup emails in outlook ?
Zoho ip 135.84.80.217 listed in sorbs.net
Guys, We're getting an error when we try to send some e-mails ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender-of-o52.zoho.com [135.84.80.217]:21362 is in an RBL, see Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.217" Please check. Gonzalo
Emails queue
Hi there, Most emails sent since 2 days stay in queue. What is the issue? Thanks
S.O.S Help
Hi i forgot my password to my admin account: comunicaciones@fedecajas.com and the problem is that i cant restore the password because my gmail account associated was hacked, what can i do? i send an email to support@zohoaccounts.com too please help me is urgent, i can demostrate property of the domain www.fedecajas.com, please i need this password
Undelivered Mail Returned to Sender
Good Afternoon, I receive the following error when trying to send emails. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 Received:from BonzaiLaptop (105.184.247.59 [105.184.247.59])
Undelivered Mail Returned to Sender
Good Afternoon, I receive the following message when trying to send emails. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. hannes@toys4paws.co.za INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [135.84.80.216] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?135.84.80.216 Received:from BonzaiLaptop
I've change my phone number and I can't access my account anymore
Hello, As the title says, I've changed my phone number but the account need the code sent to my phone number to proceed to the mail box. When I choose the option that I haven't access to the phone anymore, it says I need to contact the admin account. But the admin account is the one I'm trying to access, it doesn't makes sense! How can I access the account now?
Changing Phone # to Primary?
Hi, I had two zoho accounts for different domains, each with a different and valid phone number for verification. I have since deleted one of the accounts completely. I then added the second phone number to the first account, which worked fine. However, when I try to switch the account to use the newly added number as primary it gives me the error message that the number is used in another account. I've sent multiple emails to support over the last week, but have not heard back on a single one. I
Synhronise contacts and calendar in Outlook 2016?
How to do synchronisation contacts and calendar between zoho and Outlook 2016?
User cantsend/receive email
Some of our user cant send/receive emails. Kindly look at the issue and resolve as soon as possible. user@islamabadtea.com
Zoho free tier - POP/IMAP/Activesync
I just spent a days work migrating all my users to Zoho only to find out that IMAP/POP is not in Free tier. How do you expect users to at all use Zoho mail without a client? Ever heard of change management?
NO PUEDO ENVIAR CORREOS!!!!!
Hola!! Puedo recibir correos pero no puedo enviar. Cuando veo la configuración, y quiero habilitar saliente, me dice "operación permitida únicamente para usuarios pago. El correo es jon_tay@asiapacific.pe Por favor, ayuda, urgente!!! Saludos.
There is no Add User button
Hello. I am using Zoho Mail as an extension of Zoho One. The problem is, I cannot create new e-mail addresses, because there is no Add User button. I'm attaching a screenshot of it. Any help would be great. Thank you. Note: If I only can add a user as a Zoho One employee, with paying $35 more, it is just unfair. I just want to add some e-mail addresses for specific purposes, like info@... accounting@... or abc.department@.... ; not to add employees. And no, I don't want to create aliasses. I need
Email neither being sent to or received in mail
I have setup the email account of my domain slgeneration.com in my zoho. I did add the CNAME and setup the MXRecords. But the problem is that I cannot send any email to this domain email and I am not receiving any email at this mail. When ever I try to send a mail to this email support@slgeneration.com the mail bounce back to the sender mail showing this error : This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its
IMAP enabled, some messages not shown in IMAP client, but visible via webmail
There are no user filters in place. How do I PRIVATELY disclose the email address in question (that is not this one)? I will not create a kb account from that address.
Mail not being received - but MX records changed ok and SPF/DKIM verified
Hi I have followed the Help resources to change my MX records with my domain registrar (Godaddy), and also set up the SPF and DKIM which have been verified. I deleted old provider MX records and so I should be receiving emails ok. However I'm not - test mails sent from an Office365 account get lost/not received and I get the following error:- mx.zohomail.com rejected your message to the following email addresses: XXXXXXXX ADMIN (XXXXXX@XXXXXXXXXXXXXXX.com) Your message couldn't be delivered. When
DOMAIN NOT RESOLVED
Temporary failure when delivering email to the recipients. Emails in queue will be retried automatically. error details : DOMAIN_NOT_RESOLVED I have problem while sending and received email to/from another email account on domain @kreasibeton.com ....and while i send email to email account (ex: yahoo,gmail, etc) it was sended but i cant receive email from them pls help me ASAP, thanks
Email first time problem
I'm opening my new email from Zoho for the first time, so the website asks me to enter my phone number and password to continue. However, I get a "server down, try again later" message. When is this going to be repaired?
Multiple Filter Forwardings Seem Only Working for the First One
Hello, I've configured three filter forwardings for my mails but it seems like only the first mail address received them. I'm sure I did not check the "Do not process other filters." option. BTW, the email forwarding in "Mail Account" section is always working.
Deletar e-mail
Não estou conseguindo deletar nem adicionar um e-mail.
Cannot find old mails
Hi, I am trying to search for certain emails which are a year or more old. However, scrolling down the search results stops after less than an year old mails i.e. the oldest mail I see is like 9-10 months old. Can you please take a look at the earliest as some of these emails had important information for me? For example, I am pretty sure I had mails with the word "starbucks" in them more than a year back. However, the oldest mail that shows up in the results is in Dec, 2016. Thanks, Abhinav.
Gmail not trusting anymore
Hi, When I recently changed the email thingy: Example: yourname <yourdomain.tld> When I recently changed the name, Google is not trusting anymore that this was sent by me! Please help...
@support: stop revealing poster's personal information in clear text
I have seen numerous topics wherein a support agent makes PUBLIC email addresses and domain names of inquiring users who were careful to not divulge this themselves. This reckless behavior needs to stop
DOMAIN_NOT_RESOLVED
Temporary failure when delivering email to the recipients. Emails in queue will be retried automatically. error details : DOMAIN_NOT_RESOLVED I have problem while sending and received email to/from another email account on domain @kreasibeton.com ....and while i send email to email account (ex: yahoo,gmail, etc) it was sended but i cant receive email from them pls help me ASAP, thanks
Apple Mail client authentication error
My Mail app running on an iMac was working okay but now has an authentication error that prevents it connecting. The error message is 'Unable to verify account name or password'. I have checked all the settings (which were unchanged) and also deleted and reset up the account details but keep getting this message. I can connect to the mailbox successfully using the same credentials on my iPhone.
Server down
The server for linking a phone number with an email account has been down for several hours. When will this be fixed?
IMAP is very slow
Since we switched to ZOHO I experience quite terrible times with IMAP - quite often notifcations about new mail are not instant and are delayed by tens of minutes! It kinda looks like Zoho IMAP doesn't support IMAP Push - is that the case?
2 Factor Auth and Firefox
I have been using Zoho Mail for over a year now w/o any issues. Recently, I enabled 2 factor auth on my account, and now I cannot authenticate while using firefox. What is odd is that Chrome, IE and Edge, work just fine. I try to load Mail by going to; https://www.zoho.com/mail/ I then click on the "LOGIN" link in the upper right-hand corner of the screen, I am then taked to: https://accounts.zoho.com/signin?servicename=VirtualOffice&signupurl=https://workplace.zoho.com/orgsignup.do, I then enter
is zoho insight (app) powered by the new JMAP standard?
JMAP is not IMAP
Reason:554 5.1.8 Email Outgoing Blocked
Hello, i'm can't send emails to contacts that i've never send before, i get the error "Reason:554 5.1.8 Email Outgoing Blocked". My domain name associated to my emails is runasolutions.com.
External images are displayed in an email even though default is set to 'Ask Me'
External images are displayed in an email even though default is set to 'Ask Me'. Why is this happening? This is not the first time it has occurred, and it's problematic as I do not want senders tracking when I open their emails. Thanks.
incoming / outgoing mail is disabled.
One of the mail users incoming / outgoing mail is disabled. Specifically: contato@gwest.com.br When I see the user in control panel, I see incoming / outgoing disabled in red. When I try and enable it, I get the error message: Operation permitted for paid user(s) only. Please unblock it for me. thanks Tadeu
Email Receiving Problem
I am able to send email but there is some problem in receiving emails not getting any emails
SMTP service down
The SMTP service appears to be down. Attempts by Thunderbird to connect keep timing out.
Tip #24: How to use 'Quick Access' and change your Settings?
Want to change your Signature or some other default setting in your mail, but tired of going around a lot of stuff to change them? The 'Quick Access' is here to help you out. Just start typing the few letters of the Settings, that you are trying to search for. The list of matches from the Settings are listed under Quick Access section. Select the relevant item to launch it and change it to match your preferences. Settings Quick Access You can quickly look up and change your Signature, Vacation Reply,
Didn't verify domain and the power went off
Hi Support, I was trying to setup my account: phalaagrifarms.co.za with the cell phone 0823902057. As I just finished generating the strong password online and I was waiting for the OTP, the power went off and my computer switched off. A few minutes later the SMS arrived. Now when I try to login I get: Oops, it seems you have not verified your primary mobile number yet. You need to have a verified primary mobile or email to reset your password. What do I do next? Regards,
Blacklisted in MagicSpam 2.1
Hi Support. I really need this issue cleared. How this problem can happen? I can to send mails to my clients!!!!!! This is the error: ============ Mensaje reenviado ============ De : <mailer-daemon@mail.zoho.com> Para : <ahidalgo@optimice.com.pe> Fecha : mar, 27 mar 2018 11:48:01 -0500 Asunto : Undelivered Mail Returned to Sender ============ Mensaje reenviado ============ This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more
Error occurred
Hello, I am trying to create a new account at zoho mail using own domain "autopoland.com.ua", but I keep getting "Error occured" message
New email user created but says no mailbox
Hi New email user created but says no mailbox. Previously when I created a new user, I don't think I had to create a separate mailbox
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