Can not verify my account use custom domain for Mail service
hi, I have tried to verify my account for many times but your system always reports: "Server error occurred. Please try after sometime" Can you help me?
Administrator mail box not working.
Hi there I set up a group of mail box, all of them work well but the administrator mail box. I send a mail from other mail account to this administrator mail box but the inbox has nothing. I also try to send a mail from this administrator mail box, but the receiver got nothing either. Please help me to check this issue, the administrator mail box is admin@transocks.com. Thanks in advance. 12-13
One domain multiple email servers
I have a domain from bigrock and created a couple of business email address using zoho, now when i want to add only one Business email address in google gsuite I am not able to receive any mails even though i have updated the mx, txt records,cname records
Unable to update forward setting
Hi, I noticed that recently the new mail preference interface has become available and it's great! The problem is that in the mail forward setting, if I check to enable deletion upon automatic forwarding, when I get out of the setting, the action was not saved. So now everything that's been forwarded still have a copy in the inbox, whereas I simply want them to be auto deleted upon forwarding. Everything looks fine but I just can't update/save the setting! The old interface worked great so I used
my email is not working second day
Dear, I cannot send and receive mails for two days. If i have to send to you some information to check please let me know. Best regards.
Free Business Accounts POP and IMAP access now removed
I have set up email email for 3 different groups with Zoho. The first 2 allowed POP and IMAP access to be enabled or disabled on its users, I set up this company today and it appears that functionality has been removed?
How to remove my personal name when creating an emai
Example: John Smith <tedstires@zoho.com> how do I send emails so in this example John Smith does not show up? Thank you in advance
PST Migration transfers all my folders but NOT the emails within the folders
I have downloaded the latest PST Migration tool. For some reason it is importing all the folders I had in Outlook, but none of the emails within the folders. So every folder has migrated, but every folder is empty. Help please :). Juliet
unable to connect to account while using migration
I'm trying to migrate my existing email from gmail to zoho, I have setup the server settings as shown in first image,after that when I'm trying to add account then its giving error 'unable to connect the account' as shown in second image
Recover deleted emails
Dir sir, While trying to free space in my email I took the backup and deleted all the emails in my account. Unfortunately backup is not working and I need emails to be recovered. Please help.
Unable to verify accounts and now It's all messed up
Hello, Yesterday I tried to sign up for a free mail plan with my own domain. It requested to add a phone number, which I did, but I never received the verification text message - and I tried several times. I sent an email to support but I didn't get any reply. This morning I tried signing in but it is saying that the domain is taken by phone number *******02 - I tried entering via Zoho Accounts via another email and trying to connect the previous account with the new one. For this new account I used
domain associated to another telephone
Hi. Created my acoount roberto@jvsalles.com.br and associated it with a phone number. After I put the confirmation number got a message that there was a problem with your servers. Put another phone and was ok but now when I try to continue the process tells me that the domain is associated with the other phone. Can you help me ? Thanks Roberto
Can send email but cannot receive - own domain
Hi there, We have three emails with Zoho, the first two is fine in sending and receiving but there's one email that can't receive incoming mail, it is the one starting with the name "jonathan". Can you please check as we have some important emails coming through. Thank you Jonathan
my email is not working anymore
hi, email not going in or out, even when i send an email, it does not show up in the sent email info@alignementgarbis.com
Serious problem with spamfilter
On account support amediateka.ru 300+ messages placed in spam folder. In admin console all antispam metods sets in allow email mode. This account has be used for users that wrote to support. How i can fully turn off any spam filters for this account? Adding domains to the white list in the domain and in the account, did not affect. Emails still go to spam. Email about this issue, was sended on 11/12/2017, is ignored. You have not forgotten that it is a paid service? Email service can not be used with
Server switch on the domain and my Zoho Email does not work
Hey, I need some urgent piece of advice. My domain was under a multidomain until recently. I moved it to an own server and my Zoho Email stopped receiving email Now I inserted again the MX and SPF and nothing helped. Do I have to delete the domain from my Zoho Control Panel and make an entirely new setup from the beginning? I just have no clue what is wrong.
Zoho Free Mail
Zoho Mail is free, will it stay free forever ?? i have 20 users on free plan, can i buy plan for only 5 of this users and expand their storage ???? or i have to buy it for the whole 20 users ?
I can´t verify my mail
Hi, Everytime I tried I got the message: The mail server "imap.zoho.com" no response....... What I´m doing wrong?? Thx
Send Mail As Issue
Hi, I am currently testing the free business plan with a view to upgrading to a paid plan once I am happy the core mail functionality is what I need for circa 6 users. I have a hosted domain but as multiple domains can't be hosted on the free plan, I am trying to set up 'Send Mail As' addresses. Although I have been through the required process of adding a new 'From' e-mail address and then verifying via the code that is e-mailed, I am not presented with the option of choosing that additional address
Email Blocked
Hello, My email account paulohenrique@amazzoniacontabilidade.com.br has been blocked. At the time payment invoices were sent to my customers and I did not know that ZOHO could block for such a reason. I ask for help and the unblocking so as not to disturb my service delivery. I appreciate your understanding.
My mails go to spams
Hello everyone I have a strange problems with my mails, recently most of my mails go to the spam part because my clients received them as a spam or I use zoho since a long time and I've never seen this problem before. I send emails each day but I didn't have any problem until now Any idea about what can I do ? Thanks
dkim stoped working on namecheap
my TXT register at namecheap.com on my domain e-feito.net stopped working. I tried to change the key and also changed TTL to 1min. None of this worked. Any help?
Se detectó una actividad inusual para esta IP. Inténtelo de nuevo más tarde
Por favor ayúdeme, no puedo crear la cuenta ventas2 en el dominio ecuastore.ec (ventas2@ecuastore.ec) , tengo un mensaje de "Se detectó una actividad inusual para esta IP. Inténtelo de nuevo más tarde"
ABRIR DUAS CONTAS NA MESMA MÁQUINA
Olá Meu cliente necessita abrir dois emails ao mesmo tempo na mesma máquina. O GMAIL consegue, porque na ZOHO não dá?
ACCOUNT NOT ACTIVE ERROR! only by trying to access my E-mails other Apps are working
I can not access my E-mail due an error that says that my account is not active. Before I was trying to access my account and the system request me an new E-mail for confirm my account. I gave the system the alternative E-mail with the confirmation code and the account was verified. My Emails are very important for my business. I can not access my Email and my contact list!! I am using zoho mail since years so I do not understand why could an account not be active. Please check this error as soon
I send a message but I do not receive anything!
¡ayudame por favor! ¡Solo puedo enviar un mensaje y no puedo recibirlo! ¡¡Urgente!!
Saída de email desabilitada
user: atendimento@shopdasamigas.com.br Preciso de ajuda Email>>>> atendimento@shopdasamigas.com.br esta bloqueado para enviar mensagens.
Emails still blocked despite deleting lots
Hi I have deleted lots of emails from my inbox and sent folder however my emails are still blocked and showing that the total storage is the same as before I deleted them. Could someone please let em now how to re-instate my emails. thanks
ZOHO X OUTLOOK - PROBLEMS
Sobre OUTLOOK o sistema que temos só envia NOTA FISCAL pelo Outlook. Mas o ZOHO tem travado os envios. Porque? o que faço? Meu cliente quer sair da zoho...e eu acredito na zoho...
Cant verify new domain
I cant verify domain with CNAME record, HTML metod the domain is: sanigo.si Please help thanks
Using another domain for custom login url.
Hello i have domain example.com ( just for demo ) and have mailbox address like info@example.com. As i found out that i can make custom login url like webmail.example.com to login to my inbox. However for some security reasons, i would like to use another domain say demo.com and my login url be like webmail.demo.com. Is this possible ??
Registered Zoho domain, but still needs to verify
I registered and purchased my domain name from Zoho, however I still need to verify my domain in domain setup - which according to the instructions should have been done automatically. Does anyone know how I can fix this? Thanks
Combined mail storage
Hello, I recently migrated my email server to Zoho for the basic plan. I have created 10 email ids for my organisation. For few email ids the storage quota has exceeded. I need to understand what do you mean by Combined Storage? I access my email via Outlook using IMAP so what does combined storage refer to? Also can I buy Standard plan for just 4 accounts of my 10 active accounts? Regards
Error: this domain is already associated with this account
Sorry if this is a duplicate but my activity shows 0 posts. I have the problem of this domain is already associated with this account My domain is allseasonsmicrogreens.com, just registered, not verified. When I log in (even using my phone number) I'm taken to my inbox, and when I click Enable Mailhosting, and try entering the domain on the next screen, I get the above error.
This domain is already associated with this account
I have the "domain exists" error for a domain I just registered. If I log in with the number I used to verify, I go straight to my inbox (no option to resend verification code). The domain is allseasonsmicrogreens.com. The domain is newly registered, and when i click on Enable Mailhosting, and input the domain I get "* This domain is already associated with this account "*****27"."
Not all emails show up in Outlook, but they are visible in Zoho mail.
One of our users noticed that not all emails are synced to his Outlook. Through the web interface all emails are visible. We tried updating all software and reboot the system. Are there settings that should be changed? Thanks
Not all emails show up in Outlook, but they are visible in Zoho mail.
One of our users has discovered not all email is visible in his Outlook. Through the webinterface, more email show up (in the inbox). Is there something wrong in my settings? We tried updating all software and reboot the PC. Kind regards, Maarten
Main Email account 5gb Other have not been used. Can storage be transfered
Hi Team, My main email is nearly storage limit. However another email id I haven't used and there is space in them. Can I transfer storage space between two emails under same admin?
Unable to receive Mail
why I am unable to receive the mail, sometimes I receive but most the time I didn't receive. we had mapped to MX records also but it was not showing now. what is the issue? Can you please help to solve this problem.
double mails
If your group contains your email address, you will receive double mail. Is there a solution? Thank you
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