How Can I Clear Deleted Members and Free Up Their Storage?
Can we remove these deleted members and free up their storage?
moving from Google Drive
We are interested in the issue of moving from Google Shared Drive to your platform. Do you provide such a service? If yes, how to technically make the move?
Search on partial keyword
Hi Zoho, When searching in workdrive we can only find files by keyword when they start with the search text. See examle below: However when searching on a part of the keyword this wont work. Why is there a difference on this while searching on partial
To pull list of all files in a folder of zoho workdrive using REST API
Hello Team, I am trying to connect Zoho workdrive using REST API with powershell and List the files and folders to get the properties of the files especially the embed code of the video files. I am able to get the refresh token and access token. However
Mac OS 15 Beta
Hi When will a beta be released of Zoho work drive for Mac OS 15 beta as I am currently testing on the beta and can't access workdrive Thanks
How do you move data from old employees "My Folders" at the root level
Hi, As employees come and go we need to ensure that the documents that they are saving to their work drive "My Folders" is able to be redirected or moved at the root level of their "My Folders". Current I can see that in data administration you can use
Combining PDF's
I would like to combine multiple PDF's into one PDF file to be able to email to client. Using WorkDrive Genie, so I can open files in a desktop PDF app, but multiple files need to be open individually, merged in desktop app, save to desktop file, then
Sharing files
Hi, I need help understanding how to share files from WorkDrive. I work within a team (Zoho User ID: 20094101897) but can't find the share button or the different sharing options (public link, restricted link, etc.). Is this maybe a matter of admin privileges?
How to find all external shares and the activity?
Over sometime, I have shared some files and folders with external people. How can I find out all the resources that have been shared with external people, so that I can review periodically and disable if not needed. How can I see the activity from external people – trying to access the shared folders/files? 3. Is there a way to create custom domain for workdrive - like other Zoho apps so that people can access the drive from drive.<mydomain>.com Thanks,
Workdrive Genie - Default App is not the one set in Windows Settings
Hello, I have just installed WorkDrive Genie so that we can open/edit our Office documents as we normally would rather than using Writer. That's all working fine for Word documents but when I want to open a jpg file it offers me MS Paint as the default
Workdrive Snap in Cliq
Hello, I don't quite understand the "benefit" of have Snap in Workdrive. I mean what business need is a communication tools has to do with file hosting. It would be obvious for me to find Snap in Cliq which is a communication tools, or even Mail. The
WorkDrive Sync re-downloads everything after disconnect
This is not a bug, but an intentional mechanism. But I think from a customer's point of it, it can be changed/improved. Here's what happens on Windows WorkDrive sync when you relogin it discovers already existing Zoho Directory and asks you three options:
Systems glitching and sudden hang of the machines
Recently we have oboarded to zoho work drive and projects. We have installed a few apps and now our system is always full of data and starts to hang. The whole team is now suffering from the glitching.
PDF Documents Becoming Corrupted When Saved to WorkDrive
Any one else seeing this issue where PDF's saved to work drive are becoming corrupted? Started a couple of days ago. Its affecting new and old documents but not all PDF's? This is a massive issue for and if continues we'll need to move away from workdrive
LESS_THAN_MIN_OCCURANCE
Hi everyone, I've been quite stuck using the Zoho Workdrive API and I was hoping anyone could help me out. Currently I keep getting a LESS_THAN_MIN_OCCURANCE error when trying to upload an image to the Zoho Workdrive API. I am really unsure what this
Finding offline files on computer in case Truesync doesn't start
Hi, I have a very specific use case, I like to discuss : I've installed TrueSync, set some file to be available offline. I'm travelling and need to access these files. There is no internet access (I'm often in trains in regions with poor connections).
Listing files "Shared by me"?
Hello, There is a "Shared with me" feature, but there does not appear to be a "Shared by Me" feature. Could someone explain how to see which personal files I have shared with other members of the team?
Please offer "deluge" as code snippet type
zoho workdrive doesnt work
now workdrive is not working please review it
Retrieve full file path
Hello, For files stored in WorkDrive, is it possible to get the full file path (filename and extension included) via Deluge or the api? So instead of.. https://workdrive.zoho.com/file/jdfi38******lewif we're trying to get.. https://workdrive.zoho.com/file/jdfi38******lewif/document.pdf
User Notification for Subfolder File Uploads
I have a team folder called CRM Deals, all employees of the company have access to this team folder. Within that team folder, I am creating one folder per deal that gets created. Each deal folder also has a subfolder structure for the different parts
Follow Folder For Another User Using API
I am automating the creation of folders for every deal in our Zoho CRM, one of the subfolders for each deal is shared to external users to upload files. I'd like to automate following this externally shared folder and setting notifyemail and notifybell
Show/Hide Columns in WorkDrive
Hello, Maybe odd request, but is it possible to show or hide columns in WorkDrive? For files, the Last Modified column being there is very clear. If I have a file called "John Smith Resume.docx", Last Modified updates as any changes are made to the file.
Files integration only shows first 200 items
When browsing/searching a WorkDrive volume using iOS Files, there is no way to get past the first 200 files/folders in a team folder. We have a large folder for all our clients as part of CRM integration, and this is a pain. iPadOS 17.2 repro: - open
Search via API is not returning empty while there are documents which match criteria
For a company application i'm designing a search and move program. For this program I need to search a document with a name containing a value. In my case I search for documents which contain the word VERWIJDEREN. The request I send is: https://zohoapis.eu/workdrive/api/v1/teams/{teamid}/records?search%5Bname%5D=VERWIJDEREN&filter%5Btype%5D=allfiles&filter%5BparentId%5D={parentFolderId}&page%5Blimit%5D=50&page%5Boffset%5D=0
zoho Workdrive invalid url error after loading for a long time
Hello, Most of our Contacts Records on Zoho CRM have a number of Attachment and it always worked fine, however this week, sometimes we can access the files and sometimes we get an error. After clicking on a file, another tab is open for WorkDrive and
Zoho workdrive android app : sort by last modified (currently only sort by last opened)
On Android Zoho WorkDrive app, under "Recent" you can only see files sorted by "last opened". Would it be possible to also allow user to view files sorted by last modified? Note Zoho Writer app shows (in "Recent" section) files sorted by last modified,
Attachments from outlook email
Is there a drag and drop way to save attachments from my Outlook email to a folder in workdrive? It seems that you can only drag and drop a folder that is saved on my computer.
Workdrive Can not login
From Windows App. after inout password we can not login to workdrive. see attached fig.
Is it possible to customize reports?
The information and format of the activity reports isn't very helpful for our needs so I'd like to be able to customize the exported report. For example including a column with Email when "Request user data" is used. Another thing that would be helpful
WorkDrive is slow
Our company is running into significant speed issues. Folders take up to a minute to open, menus take 30 seconds before they appear, pages take a minute to open, etc. Are there plans to increase speed to make it more useable?
Mandating Data Template, if file added to a particular folder
1. Feature to force users to fill data template, when uploading a file. - I assign a data template to a folder. - when a file is uploaded to that folder, a Data template appears and users fill in the appropriate information 2. Secondly, there should be
WordPress: Number of parameters is more than specified
I am following the Zoho WorkDrive API docs to upload a file. When I use simple PHP to post via curl: $folderId = 'xxxx';
$token = 'xxxx';
$filepath = 'C:\\Users\\Me\\Pictures\\test-file.jpg';
$realPath = realpath( $filepath );
$content = curl_file_create(
Workdrive Mac application
Hi, I use workdrive Mac application. Date added is shown as null, it would be better if this is implemented soon.
Zoho Docs to WorkDrive Migration?
I logged into Zoho Docs today and saw the message "Zoho Docs will be discontinued soon. Switch to WorkDrive, an advanced file storage and collaboration tool for teams" along with a "Migrate Now" button. I guess this has been roadmapped for some time
Mark Files as Favorites for Quick Access
Keep all your frequently accessed files together, and view it directly under one tab. You can now mark all your important files, folders and workspaces as Favorites, and save your time of skimming through all the folders to find a file in hurry! Just click the star icon beside any file, folder, or workspace and it automatically gets added to your Favorites list. You can view all your favorite items, under the Favorites tab in the left pane. Start marking your favorites and find them easily when
WorkDrive TrueSync Update
There is currently no notification or update option in the WorkDrive TrueSync application and I have to check Zoho community every time there's an update and reinstall the application. This is extremely inconvenient. Please add an update manager or at
In many examples of the WorkDrive API the team id is required. How do we find the team id?
It's relatively straight forward. How do we find the team id? Where is it?
WorkDrive True Sync
I have WorkDrive TrueSync on my windows PC. It shows 930GB total storage and 67.GB available. I have 16 users, each with 100GB of data. Question 1) Is this 930 shared between all users? Question 2) If so, why would Workdrive only be showing 960 instead
Zoho Workdrive - Open files in o365 web version directly (No Genie application)
Hello All, Is it possible to open a workdrive Excel (or any Microsoft office file) directly in office 365 web version of Excel ? We know about the genie application but it is not usable in this context. And it would be much simpler to use the web interface
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