Confirmation email for payment covering several invoices
Hi, If I receive a single payment from a client covering several invoices, and apply that payment from the Customer Details page, the confirmation email that gets sent out only references one of the invoices (via the %InvoiceNumber% placeholder). Really where the single payment is applied to multiple invoices the %InvoiceNumber% placeholder needs to return the list of all relevant invoices, otherwise the email is confusing. I hope that this can be fixed soon! Mark
Total of open payments on the invoice
Can I add the total payments that are open or due on a new invoice for a recurring customer ?
Payment Reminder - No contacts for the customer
Hi, I setup payment reminders and had many of them bounce back with the following, even though there is an email listed for the contact. Any idea why that would be? Payment Reminder - No contacts for the customer "Customer Name" Hello, Payment reminder for invoice INV-58 dated 11 Sep 2012 is not yet sent to "Customer Name", as contact details are not available for this customer. Please send the reminder manually.
Paypal Gateway setup suddenly not recognized (urgent)
Hello, suddenly when I try to email an invoice now I get this message: Payment gateways have not been set up yet. Please set up a payment gateway for online payments or remove the online payment link in the body of this email. We have been using paypal as default payment gateway for zoho invoice for the past 6 months and never had a problem before. Your fast response on the matter is greatly appreciated
Statement template
Hello, Is there any possibility to create/use a template for customer statement? Thanks in advance. Jacob
Leaving Zoho for MHelpdesk......
I'm looking to move to MHelpDesk but they have no option for me to import my invoices. Is there a cheaper plan I can switch to, like the free plan, just to let me keep my records here for a little while, or when I switch to the free plan will it delete any of my records/customers/invoices?
Automatic Invoicing?
Hi guys, Love what you are doing here. And am very interested to switch from using Quick Books Online from Intuit. The most obvious feature missing where QBO chines is the automatic invoice generation. They way I work is as I go through the week, I enter charges from time worked on projects, for each of my customers. Then on Monday morning at about 1:00 AM, the system automatically combines all these changes and produces invoices that are then sent to the customer. So, all I have to remember to do
No expenses in Reports
Hi Zoho team, We are considering whether we can manage our expenses in the Invoice. For testing purposes we imported a part of the expenses from another software. We can see the list of expenses in Invoice-Expenses tab. But I see no expenses in the Reports-Expenses tab. Tried several date ranges but unsuccessfully. What could be the problem? Regards, Andrey
Invoice balance does not reflect customer's credit balance
I'm not sure if I understand how a customer's balance is used on invoice emails. This is where I am confused: Customer A has a credit of $100 and a recurring fee of $20/month. When the invoice email goes out it says that the current charge is $20 and that the balance is $20. The customer's credit is not reflected in this balance, which should show an $80 credit. Am I missing something?
Doing work for charity and putting it in my records for taxes
In zoho invoice how do I go about doing such a thing? I do a lot of work for a medical group for free and I would like to count it in my books for tax exemptions. Thanks.
Setting customers up for scheduled checkups?
Is there a way in zoho invoice to set up customers for their next check up date that can be put on a calendar?
Adding items from Zoho CRM!????
Hi I added the Invoice part to my CRM but when I wanted to sell an item they can not be found? Do I need to enter the items again or can I import them just like I did with customers or do I have to export them from CRM and then import them to Invoice. Much appreciasted for a speedy answer Regards Janne
One invoice and multiple payment
Hi , I would like to make one invoice for a all year instead of 12 invoices. Can we add a condition payment, that will say : payment every month or in 12 times (because we withdraw the cash from our client account) ? Or the question in an other way : if a client pays me 30% at the edition of the invoice, 40% in 60 days, and the rest in 90 days. Can I do that with the payment options ? Thanks Alex
Estimate
Hi, How can I add in the credit terms in estimate?
Improve "customer notes"
Hi, I tried to use the current "customer notes" at Zoho Invoice, but was very disappointed on the poor functionality. If you select a customer, there is a space in the very lowest part, where you can add a note for your internal use. This note is not shown for the customer. This would be good to use, for example to add simple notes on dates, calls and content of discussion you had with your customer. However, the bad point is that when entering data in this field and click on "save"....then all information
User login display & Refund
Wondering if the user login, who creates the invoice, have their user name display on the invoice? Also, how do you record a refund on a closed invoice? Thanks in advance
How to edit default fields while exporting to a exel file
Hello, I am new to Zoho.I am using Zoho Invoice to manage my invoice requirements.I have tried to export my invoices to a excel file.I found that there are too many fields are there in that excel file.I want some basic fields to be there while exporting to a excel file.Is there any setting to edit the default data fields so that excel files can be customized during export.I am ready to test Zoho API for this case.Thank you Hriday
Invoice template to show payment and credits line items.
Is there an invoice template which lists the payments and credits to a vendor? thanks.
Invoice Clients that signed a term plan agreement
Some of my clients sign a term plan agreement, i.e. they pay in 1 to 3 payments for their purchases, where the agreements specifies exact date of payment or number of days after a milestone is reached or as a percentage of the agreement at each payment. I could not see such an option in Zoho Invoice. Is there such an option.
Recording payment
Currently, credit card is an option for recording payment. Is there an option to split or add forms of payment into Visa, Mastercard and Amex? Thanks
Invoice entry view & quick search
I run a retail business with over 2000 items. When I choose and select items to go onto the invoice, i'm running into a problem where once a item is selected, the box is so short that I cannot see what the item is that I have selected. Once I click the box again, the items does not appear to allow me to confirm. So my questions is whether the invoice entry view can be adjusted, because I adjusted the PDF view once it's exported.... Also, because there's 2000+ items, the quick search box allows only
Custom Template - Export to PDF?
At the moment, the Export option for a custom invoice template offers an html file. Any chance of offering it as a pdf, as with the standard templates? I'd not looked at Zoho for almost a year so I'm very pleased to find this invoicing facility has been added -- I'm seriously considering switching from Blinksale!
Why is there no information on downtime?
So again Zoho is completely off the air for 30 minutes this morning and right now is apparently crippled judging from the speed of the service. Last outage I learned that you don't answer the support number when you've crashed so I'm left wondering why I'm wondering what's going on? Would it be so hard to send out an email to customers telling us what the status is, when you expect to have it fixed, etc.? Maybe an announcement on the support page or the forums? These things would go a long way in
Zoho invoice banner at the bottom of ALL my emails
Hi, we are a small firm considering using Zoho Invoice. We are user of Gmail Enterprise. We are currently testing Zoho invoicing and found that EVERY email we receive OR send to OR from anyone has a Zoho Invoice at the bottom of each email. It is really annoying, does not give a professional aspect and worse does not look like something secured (in particular for an invoicing system Is there any explanation and above all how to get rid of it (or get rid of Zoho if there is no other solution) please
Help with customization of Invoice
Hi: I am trying to figure out if I can use Zoho Invoice for my company. I need to REALLY customize my invoice, not just the basics, but to have 8 custom fields I made in CRM to print out on the ZOHO invoice ion the appropriate place (sort of a merge with text) Is this possible? Thx, Russ
Invoice template issue
On my invoice template: the tag : Invoice Total: %Total% would render something like : Invoice Total: USD736.85 Invoice Balance due: USD736.85 I don't like the format "USD736.85" because when I search for the amount 736.85 in Gmail it does not render the right results. I recommend using "USD 736.85" instead of "USD736.85". Note the space? Thanks!!!!
Can't sent email from my profile
Since this afternoon my customer doesn't receive any invoices when I click send by email.
Zoho invoice automation: How to automate sending of invoice email?
I have a requirement whereby I need to send out Zoho Invoice email from my zoho creator application i.e. the creator application generates invoices and emails them out (something I would manually do by going into the Zoho Invoice interface and click "Send Email" on the right of the invoice. I have tried the integration tasks and there does not seem to be a method to accomplish this. Any work around? Any hack? Thanks and Regards, Moiz Tankiwala
Integration zoho invoice and zoho crm
Hi im trying to do the integration but the invoices or estimate for the customer do not appear in zoho invoice , the contacts are impoerted but the invoices no so i read that see and import its posible in this integration im right ? so is this is posible what im doing wrong??
e mail issue
Hi, from 3 months i am using Zoho invoices. 1st 1 month i am getting cc mails to my mail id accounts@shellbg.com, but from 2 months i am not getting cc mails to my inbox, at the same time customers getting my invoices and mails. May i know why it happens?
How to setup 1 Customer with many sub locations
Can we setup 1 Customer and create many locations to under it. Say 1 customer owns 3 gas stations. I want all of 3 locations to be linked to the customer but each location to create their own invoices.
Continued payment reminders
It looks like after the 3rd payment reminder no more will be sent. Is there a way to tell it to keep sending reminders (every week for example) until the invoice is paid? Thanks, -Dane
European price notation.
How can we tell Zoho Invoice that thousands are with a . and decimals are with a , ? € 1.000,00 I can not find this setting.
Configurable columns in Overview of Invoice and Quote
Would be very handy to configure the Overview of Invoice and Quotes with other "Column" information as well for example user defined columns ...
Payments Received with Paypal are not editable
When we receive a payment through paypal, Zoho Invoice does not allow us to update that payment. Since zoho does not automatically update currency conversion rates, this means that when we receive a paypal payment we have no way to enter the currency conversion rate applicable on that date. Zoho invoice automatically assumes it to be the same as on the invoice. Is this not a bug? Has somebody else noticed this as well? Thanks, Prabhash
Zoho Invoice, sub category option to track Expences in specific projects within the organisation ?
My question is, how can I add specific stand alone projects under subscribed organisations, I am in the construction industry and I need to separated Expences for each project so that I can track and analys each project with its own income and expenditure, also I need to also have some kind of drop down menu to select the account certain Expences have been paid from. Is all this possible or not? And if it is x how and what do I do. You're assistance would be greatly appreciate. Thx Ned
Import .xls or .xlsx
Zoho Invoice exports to .xls but it can not import .xls!? Why?
"Save" & "Cancel" buttons at top of "Edit Invoice" page
A quick suggestion: I think it would be great to have save and cancel buttons at the top of the Edit Invoice form, as well as at the bottom. Nearly of the info that needs to be entered/edited on a regular basis is at or near the top of the form, not the bottom, so it would be very convenient to have save and cancel buttons up there, instead of having to scroll all the way down past the paypal/google info and the customer notes and T&C info just to get to the buttons. I know a little scrolling is
Zoho Invoice sync with Multicurrency Zoho CRM
Dear team, I have the multicurrency enabled with Zoho CRM. I have also activated since a while the sync between Zoho Invoice and Zoho CRM to pull out the clients. I have setup the currencies in Zoho Invoice and in Zoho CRM. I have chosen some different currencies for my customers in Zoho CRM. However, when I perform the sync, I see that this currency information is not part of the shared data. I need to modify again the currency in Zoho Invoice. Could you please sync the currency between the 2 products?
Export Invoices Produces an Error
When I try to export invoices in either format I get the following error page: This webpage is not found No webpage was found for the web address: https://invoice.zoho.com/zohobooks/ExportAction.do?operationType=export&fileType=2&entityID=20 Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found. I get this error in Firefox, Chrome and Internet Explorer.
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