Action Required: Migrate Your SQL Server Connection

Action Required: Migrate Your SQL Server Connection

Dear Users,

Following our earlier communication on the upcoming Zoho Analytics security updates affecting Microsoft SQL Server connections, we have revised our recommended approach.
The previously shared cipher suite configuration is no longer the recommended path. Affected users must now follow one of the two migration options outlined below to maintain uninterrupted connectivity.

Notes
Note: This update applies only to users using Microsoft SQL Server as a data source in Zoho Analytics via direct cloud connectivity. It does not affect local database imports already configured using Zoho Databridge.

Why This Change Is Required

As part of ongoing improvements to our backend connectivity layer, and in line with industry-wide deprecation of legacy cipher suites, we can no longer support direct cloud connectivity for:

  • End-of-Life (EoL) database versions
  • Outdated TLS protocols
  • Weak encryption ciphers

To maintain uninterrupted access to your SQL Server data in Zoho Analytics, you must take action before the end of May 2026.

Who Is Affected

This applies to users who:

  • Use Microsoft SQL Server as a data source in Zoho Analytics, and
  • Connect via direct cloud connectivity, and
  • Run SQL Server on an EoL version or a host that supports only legacy TLS protocols and weak ciphers (commonly Windows Server 2012, 2012 R2, or 2014).

If you are unsure whether your setup is affected, contact support@zohoanalytics.com with your Windows Server version and SQL Server version, and we will confirm.

Recommended Path: Upgrade Your Database Server

Our primary recommendation is to upgrade your SQL Server to a modern, supported version hosted on an operating system that complies with current cryptographic standards.
This is the long-term solution and requires no further changes on the Zoho Analytics side once the upgrade is complete.

Alternative Path: Migrate to Zoho Databridge

If an immediate database or server upgrade is not feasible, you must transition from direct cloud connectivity to local database connectivity using Zoho Databridge.

Zoho Databridge is a lightweight agent installed within your private network. It manages JDBC connectivity and TLS handshakes locally between your SQL Server and Zoho Analytics, so your legacy protocols are not exposed to direct cloud connections.

Before you begin, ensure you have:

  • A host machine within your private network that has direct access to your SQL Server.
  • An Organization Admin or Account Admin account for installation and configuration.

Migration steps:

  1. Install the agent: Download Zoho Databridge and install it on your identified host machine.
  2. Configure the connection: Complete the Databridge setup using your Organization Admin or Account Admin account.
  3. Share migration details with our team: Email support@zohoanalytics.com with your Workspace ID, the existing Connection name, and the new Databridge agent name.
  4. Backend migration: Our team will migrate your existing cloud connection to the new local connection through Zoho Databridge. You will be notified once the migration is complete.

Enforcement Timeline

These changes will be permanently enforced by the end of May 2026. Affected users must complete one of the migration paths above before this date.

What Happens If You Take No Action

  • All scheduled imports from the affected SQL Server connection will fail at the next sync window.
  • You will not be able to create new connections or modify existing ones.
  • Existing reports and dashboards built on this data will continue to render with the last successfully synced data, but will no longer refresh.

Need Assistance?

If you need help choosing a path or completing the migration, contact us at support@zohoanalytics.com. To help us respond faster, include:

  • Windows Server version
  • SQL Server version
  • SQL port number
  • Workspace ID and Connection name



      • Sticky Posts

      • What's New in Zoho Analytics - June 2026

        Hello Users! This month is about meeting your data wherever it lives: reaching it from AI assistants, bringing it in from more sources, and keeping it flowing with less manual effort. Here's what's new across Ask Zia and AI, data import, integrations,

      • What's New in Zoho Analytics - February 2026

        Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data - with new features like custom visualizations, remote MCP server,

      • What's New in Zoho Analytics - May 2026

        Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data. We are introducing richer data visualizations, smarter AI-powered

      • What's New in Zoho Analytics - January 2026

        Hello Users! We are starting the year with a strong lineup of updates, marking the beginning of many improvements planned to enhance your analytics experience. Explore the latest improvements built to boost performance, simplify analysis, and help you

      • What's New in Zoho Analytics - November 2025

        We're thrilled to announce a significant update focused on expanding your data connectivity, enhancing visualization capabilities, and delivering a more powerful, intuitive, and performant analytics experience. Here’s a look at what’s new. Explore What's

        • Recent Topics

        • How emojis shape customer conversations

          World Emoji Day is celebrated on July 17. Did you know that this date was inspired by the 📅 calendar emoji, which shows July 17 on most platforms? What started as a detail in the emoji's design has turned into a global celebration of these tiny emoticons.

        • Custom Button Creation from Layout Editor in Zoho CRM

          Hello All, Buttons in Zoho CRM act as triggers that perform a specific action when clicked. Zoho CRM includes a set of system buttons that help you carry out common actions with a single click. Beyond these, your organization can create custom buttons

        • Displayed sample tracking for multi branch setup.

          We have multiple branches and one of the biggest challenges for us to be able to track if a particular item is in display or not. I am shooting in the dark but I am wondering if there is a solution for the following : Each product used for display is

        • Using IMAP configuration for shared email inboxes

          Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

        • Introducing Bulk Attachment Download from List View

          We're excited to introduce an update to attachment management in Zoho Recruit that lets you download attachments associated with selected records directly from the List View page of any module. How do I download attachments in bulk? You can now select

        • Advanced Group Settings: Customize and manage your email groups in Zoho Mail

          Email groups in your organization often require more than basic configurations to function effectively. With Zoho Mail's Advanced Group Settings, administrators can configure and manage policies, notifications, and more with greater precision. This gives

        • "code":3001 ["Failed to update data."]

          I would like to seek your expertise - I might be wrong on my approach also.. I highly appreciate your advice. 1 problem remains is when a new row was added on the existing one [from another form that trigger upon Successful form submission ], it gets

        • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

          Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),

        • Workdrive on Android - Gallery Photo Backups

          Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma

        • Auto sync Photo storage

          Hello I am new to Zoho Workdrive and was wondering if the is a way of automatically syncing photos on my Android phone to my workdrive as want to move away from Google? Thanks

        • List of Mail Merge Templates via Deluge

          Hello, Is it possible to get a list of the mail merge templates I've created in CRM within a custom function? I want to retrieve them and put them in a dropdown list but all I get is a scopes error! Can anyone see where I'm going wrong? Is this even possible?

        • Feature Request Improve parent-child relationship visibility

          Hi team, The Parent-Child ticket feature is great, but I've struggled to see the relationship between tickets when using ticket list views. It would be a great quality of life enhancement for users if child tickets were nested under parent tickets in

        • Displaying only unread tickets in ticket view

          Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that

        • Is there provision to charge the attendees to join the webinar?

          We want to host some webinar of public interest and want to charge them to participate in this. Does this feature in-build in the application? Offcourse, we will be having Razor pay account activated for these purpose.

        • Pricelists

          So we have them in books but I cannot find them in commerce?

        • Desktop app doesn't support notecards created on Android

          Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to

        • Don't send customer email when creating a ticket

          Hi Is there an easy way to stop the system sending an email to the customer when we manually create ticket.

        • Connecting a contact with the deal + Emails not showing up under Deals

          Hello. I have two problems. Im not sure if the problem is due to level of my subscription - Im on Proffessional plan. 1. I have a JotForm connected with ZohoCRM which automatically creates a contact and a new deal based on form submission. That is done

        • Accessing GDPR Data Source metadata for workflows and Zoho Analytics

          Hi everyone, We have GDPR compliance enabled in Zoho CRM, which has added the Data Source section within the Data Privacy tab for Leads and Contacts. This section shows useful information such as: Original creation source, for example Zoho Forms Form

        • Tiktok

          When will Tiktok be added to the Zoho Social Platform?

        • Zoho Mail iOS app update: Spam Controls & Sender Verification

          Hello everyone! We are excited to introduce spam control enhancements in the Zoho Mail iOS app update. Let's dive into what's new. Spam Alerts in Mail Preview : Mail preview now shows warning alerts for emails identified as potentially harmful, helping

        • Mise à jour de Zoho Books – France

          Chers clients, Merci pour votre patience et votre soutien continu. Avec les évolutions réglementaires à venir en France nous introduisons de nouvelles fonctionnalités dans Zoho Books pour les clients français. Ces mises à jour ont été conçues pour répondre

        • Admin Logging in as another User

          How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Latest Update (27th April 2026): With the early

        • Zoho Books API: Bulk update thousands of records using Node.js with OAuth refresh, retries and resume support

          Hello everyone, During Zoho Books implementations, one common challenge is updating a large number of existing records. The current options are usually: Update records manually from the UI using Mass Update (with limited batch size). Update records one

        • SalesIQ's Summer '26 Release: For The Moments That Matter

          Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversation

        • CNIL - Suivi de Pixel

          Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant

        • Customer/Vendor Portal session duration - can it be extended?

          Hi all, We'd like to know how long the login session lasts for the Customer/Vendor Portal in Zoho Books, and whether there's any way to extend it (either through settings or via support/API). Right now this is causing a pretty poor experience for our

        • Accessible & Customizable User Governance in Zoho Projects!

          As teams expand and collaborate with multiple external collaborators across projects, keeping control of user access to project data becomes a challenge. Mismanaged access can cause accidental or unauthorized edits, data leaks and lack of accountability.

        • Bulk deleting Zoho CRM records using Deluge, COQL and CRM API

          Hello everyone, During CRM implementations, data cleanup is a common task, especially after testing, migrations, imports, or integration development. The Zoho CRM UI allows deleting records in batches of 100, which is not practical when dealing with thousands

        • CNIL - Suivi de Pixel

          Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant

        • How to View Part Inventory and Warehouse Location When Creating a Work Order in Zoho FSM

          Hi everyone, We’re currently setting up Zoho FSM and would like to improve how our team selects parts when creating a Work Order. Right now, when we add a part or item to a Work Order, we can select it from our Zoho Inventory list but we don’t see any

        • Zoho Sprints - Q2 Updates for 2026

          Improve your agile project management experience with the newly released capabilities in Zoho Sprints. This quarter we've shipped a few new features and enhancements that are built around smarter planning and execution tools, tighter integrations, and

        • Problem with currency field in Zoho CRM

          Hi Guys Zoho Books has a feature in currency fields that automatically converts decimal numbers with commas ( , ) to period format ( . ) when pasting them. For example: R$ 2,50 --> R$ 2.50 Is this behavior available in Zoho CRM? I couldn't find any configuration

        • Building extensions #5: Creating custom user interfaces using widgets

          In our last post, we looked at connections and how they help build a seamless integration with an example. In this post, we'll explore creating widgets in Zoho Sprints and their benefits with a real-time example. Widgets What and where? Widgets are custom

        • Images not saved in notes

          Created noteboards and create a note, copy pasted the image, close the note and open again, image is not coming this same problem occurs in note on notebook I have attached the replication steps as video url to analyse it, and also attached the videos

        • How to Change Notecard Color After It Is Created

          I would like to change the color of a Notecard that already exists in my notebook. I can't for the life of me figure out how to do it. I don't see an option or color picker anywhere.

        • Cannot export Zoho Notebook data nor search via MCP (GDPR)

          Hi, I'm using Zoho Notebook for a few years now. Not as my main notetaking app, but for specific usecases I did find it handy. Now I want to export all my data. Preferably all notes in html format with metadata like note title, included images and parent

        • Add a MATRIX field to the forms creation

          Same as Zoho forms, we need a Matrix field in Zoho Creator forms, is very usefull

        • incoming mails not received

          incoming mails not received

        • Integrate QuickBooks with Bigin and streamline your sales and accounting!

          If your business relies on Bigin for customer management and QuickBooks for accounting and invoicing, this new integration is here to make your operations more efficient. By connecting these two platforms, you can now manage your CRM and financial processes

        • Next Page