Hi Zoho Team,
We hope you're doing well.
We would like to request a new feature for the Zoho Desk Help Center:
A built-in, configurable "Partner Finder" / "Contractor Directory" tab or section, similar in concept to your own Zoho Partner Finder at:
đź”— https://www.zoho.com/partners/find-partner-results.html
We want to publish a directory of contractors or partners on our Zoho Desk Help Center for customers to browse and select the right partner based on their needs.
This tab should allow us to:
Sync partner data from a custom module in Zoho CRM / Zoho Desk
Display partner info (name, services, location, ratings, etc.)
Allow users to filter/search based on categories (e.g. country, services)
Let logged-in users submit reviews and star ratings
Include a moderation workflow before displaying public reviews
Be fully embedded as a native tab or page inside the Help Center
Many businesses (including us) have a network of partners or certified service providers.
Presenting them inside the Help Center provides a unified customer experience.
This helps connect customers with service providers without redirecting them to a separate system or site.
We see that Zoho has already built something similar internally, and we would love to see a native version available to customers as well.
Please consider adding a Partner Finder module/template/tab to Zoho Desk Help Center, with CRM / Desk integration, user review support, and admin moderation.
Thank you for your consideration!
Best regards,
Ram