Hi,

I hope you're doing well.

Currently, in Zoho Mail, I can manually add specific users or the entire organization to a shared mailbox. However, there is no option to add Zoho One groups or departments.

Feature Request:

We would like the ability to assign shared mailbox access based on Zoho One groups or departments so that:

1. Automatic Access Management – If a user is part of a certain Zoho One group or department, they should automatically gain access to the shared mailbox.
2. Automatic Revocation – If a user is removed from the relevant groups or departments, their access to the shared mailbox should be revoked automatically.

Possible Implementation Approaches:

• Allow shared mailboxes in Zoho Mail to be configured with Zoho One groups/departments in addition to individual users.
• Integrate shared mailbox access with Zoho One Conditional Assignment, so access can be managed dynamically based on group membership.

This feature would significantly streamline mailbox access management, reducing the need for manual updates when team members join or leave specific groups.

Looking forward to your consideration.

Best regards,