Additional info added to missed Livechat
Steps to reproduce:
Start Livechat session Fill in Name, email, department, question.
Let Livechat ring but do not answer
Livechat then switches to Sorry we missed you! Leave a message and we will get back to you shortly.
Add additional information where you left your questions
Hit submit.
The additional information you added does not get included in the created ticket.
Start Livechat session Fill in Name, email, department, question.
Let Livechat ring but do not answer
Livechat then switches to Sorry we missed you! Leave a message and we will get back to you shortly.
Add additional information where you left your questions
Hit submit.
The additional information you added does not get included in the created ticket.
Topic Participants
Michael J.
Aarti | Zoho Desk
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