"An error occurred while attaching the file to CRM." - Error syncing a PDF to Zoho CRM.

"An error occurred while attaching the file to CRM." - Error syncing a PDF to Zoho CRM.

So we have a Zoho form that syncs into Zoho CRM to create a record.

For compliance purposes, we also need to sync the whole form (as a PDF). For the most part, this works fine.

However, recently, we discovered that one of our forms occasionally runs into the below error:



1. Is there a way to debug this? It works fine for 90% of forms. This is majorly critical to us because this is necessary for compliance requirements.
2. Is there a retry mechanism? We weren't able to find it because the record itself was successfully synced.


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