android>imo>jabber sign in problem

android>imo>jabber sign in problem

Hi,
I am following the instructions found here: https://livedesk.zoho.com/mobile

But i can not log in, i get the error message "sign in took too long time, please try again"

my log in credentials are
bo.thygesen@livedesk.zoho.com
my zoho password

/Bo Thygesen

PS: thumbs up for the Zoho CRM>Livedesk integration.