Asterisk phonebridge outbound click-to-call error
I have installed the Asterisk Phonebrige and connected it to Asterisk Manager.
Successfully received inbound call pop-up on Zoho desk.
Successfully received inbound call pop-up on Zoho desk.
But when I'm trying outbound call, the Zoho/ztiadapter said:
- INFO: Inform Asterisk to Make Call ================= toNumber= 0983328844, fromNumber= longd1, from User= longd1, fromId= "longd1" <longd1>, OutgoingCallContext= click-to-call, dialCode= 0.
Feb 29, 2024 3:47:41 PM asterisk14.com.zohocorp.zoho.ztiimpl.ZTIAsterisk14Impl makeCall
WARNING: Error in makeCall
org.asteriskjava.live.NoSuchChannelException: Channel 'SIP/longd1' is not available
at org.asteriskjava.live.internal.AsteriskServerImpl.originate(AsteriskServerImpl.java:412)
at org.asteriskjava.live.internal.AsteriskServerImpl.originateToExtension(AsteriskServerImpl.java:352)
at org.asteriskjava.live.DefaultAsteriskServer.originateToExtension(DefaultAsteriskServer.java:151)
at asterisk14.com.zohocorp.zoho.ztiimpl.ZTIAsterisk14Impl$AsteriskEvents.makeCall(ZTIAsterisk14Impl.java:361)
at asterisk14.com.zohocorp.zoho.ztiimpl.ZTIAsterisk14Impl.makeCall(ZTIAsterisk14Impl.java:81)
at com.zohocorp.zoho.ztiadapter.ztitask.tele.MakeCall.handle(MakeCall.java:35)
at com.adventnet.wms.servercommon.taskengine.TaskEngine$TaskDispatcher.run(TaskEngine.java:480)
Using call file in /var/spool/asterisk/outgoing still working
- Channel: SIP/longd1
CallerID: 84287305478
MaxRetries: 0
WaitTime: 30
Context: click-to-call
Extension: 0983328844
Priority: 1
Can someone give me idies what may be wrong?
Topic Participants
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Ajith | Zoho Desk
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