Automatically assign the ticket creating user as contact of a ticket

Automatically assign the ticket creating user as contact of a ticket

Hi, as my topic suggests,
is there a way to assign the user creating a ticket as contact of that ticket without me bing forced to look up my own contact "manually".
This is for the cases where our own team members from other departments would create tickets through the "new ticket" function from Desk for our IT department. Their own contact should generally be then used.

If this is possible, can I do this for a certain ticket layout only?


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