Business Hours, Skip Weekends and Holidays

Business Hours, Skip Weekends and Holidays



After taking the customer requests to heart, I am glad to share with you about the launch of the much requested and awaited feature - Business Hours, Skip Weekend and Holidays. I know this feature is going to be a big one with way it helps you in organizing your work.

You can select the preferred business hours, holidays and working days under Date Format & Business Hours settings. The benefits you will enjoy out of this feature are:


Another interesting feature addition in this release is: Sorting Tasks based on date, priority, %completion and title.

What editions are these features available?


Business Hours feature is available in the Premium and Enterprise editions. Skip Weekend & Holidays feature is available in the Enterprise edition only.

I believe that there is always space for improvement and would love to know your experience over these features.

Prasanna













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        After taking the customer requests to heart, I am glad to share with you about the launch of the much requested and awaited feature - Business Hours, Skip Weekend and Holidays. I know this feature is going to be a big one with way it helps you in organizing your work. You can select the preferred business hours, holidays and working days under Date Format & Business Hours settings. The benefits you will enjoy out of this feature are: Customize your holidays Organize your work better Enhanced recurrence
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