Can not remove user...been locked out for weeks...

Can not remove user...been locked out for weeks...

I am the super admin and co-incorporator. The other founder has left the company due to embezzlement. The user was admin of a few modules. I am locked out of several modules still. I have asked, emailed, waited on calls from zoho. I can get level 1 service to tell me they'll be in contact soon. Thats all the support I can get. I HAVE BEEN LOCKED OUT OF MY BUSINESS FOR WEEKS WITH NO HELP FROM ZOHO. I AM GOING TO GO OUT OF BUSINESS OVER THE LACK OF CUSTOMER SERVICE!! This is seriously going to cost me my business. I have talked to customer service in several departments. I can not believe the total lack of support.

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      • How to Add Users to your Organization in ZohoMail?

        A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk)  In this topic, We will be discussing on how to Add and Invite users only.  The Import options are self explanatory. ____________________________________________________________________________________________________________