Can you not track opens for emails sent directly on Microsoft Outlook?

Can you not track opens for emails sent directly on Microsoft Outlook?

Hi everyone,

Am I right in reading that it is not possible to get all the same tracking capability for emails sent from Outlook with the IMAP integration?

I can see the email sent under the account but not whether someone has opened it. Are there any work arounds for this?

Any advice to get the most out of our email integration and tracking with ZOHO and Outlook? From a sales team perspective.

Thanks,
Zoe


      • Sticky Posts

      • How to Add Users to your Organization in ZohoMail?

        A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk)  In this topic, We will be discussing on how to Add and Invite users only.  The Import options are self explanatory. ____________________________________________________________________________________________________________