I am still waiting for a response! Will someone PLEASE respond!

herb@herbmiles.com
Sat, 04 Jul 2020 7:56:50 AM -0400
"support" <support@zohosites.com>

"Any solution to this? I cannot publish my site until this is resolved!


---- On Fri, 03 Jul 2020 09:13:00 -0400 Herb Miles <herb@herbmiles.com> wrote ----

    I followed the instructions below, but when I added www.coastalturnings.com it was added without "www.", and every time I then try to add www.coastalturnings.com I get this message:

    "This domain name has already been taken. Try another one."


    ---- On Thu, 02 Jul 2020 23:40:16 -0400 Zoho Cares <support@zohosites.com> wrote ----






        Hi Herb,

        Thank you for writing to us.

        Please note that you need to remove and add the domain name www.coastalturnings.com to the new site before publishing it. Kindly follow the instruction given below when you are ready to publish the newly migrated site.

        

        1. Login to the old UI site

        2. Go to Manage > Settings > Domains > add a domain like www.exampledomain.com and make it as primary domain.

        3. Once done, delete the domain www.coastalturnings.com and coastalturnings.com.

        4. Login to the newly migrated site

        5. Go to Settings > Domains > Add domain > add the domain www.coastalturnings.com (with www) using 'Already own a domain' field.

        

        The new site will become live once it is published.

        

        Hope this helps.


        --
        Sincerely,
        Dinesh | Zoho Customer Support

        Visit: Community | Help | FAQs | Facebook | Twitter


        ---- On  Fri, 3 Jul 2020 06:05:10 +0530 "Herb"<Herb@HerbMiles.com>  wrote ----





            I need a little help with one of my web sites, CoastalTurnings.com. I have "Published" several times over a couple days, but the old site (before changing to the new UI) is what is rendered. I have cleared my cache but still the old site shows.

            I see under Settings/domains that the only domain listed is coastalturnings.com, marked primary. I have tried several times to add www.coastalturnings.com, but cannot.

            Attached are some screenshots to help explain. Can you tell me whatI need to do?

            Thanks...

            Herb




            ---- On Tue, 30 Jun 2020 09:04:49 -0400 <krishna@zohosites.com> wrote ----

                Hello,

                First off, I’d like to extend a warm welcome and thank you for subscribing to Zoho Sites.

                I’ll be one of your guides while you explore how to make Zoho Sites work best for you. If you need any assistance, feel free to reply to this email.

                We appreciate the opportunity to help you build your website, and we look forward to a continuing relationship.

                Cheers,


                Krishna D
                Customer Relations | Zoho Sites
                Contact us | Resources