I'm an Admin user on Zoho Social, and I've created a few saved replies under Inbox Preferences > Saved Replies. However, when I go to the Inbox module to respond to a message, I don't see any option to insert or use saved replies.

I've checked that:

• I'm in the correct brand and logged in as Admin.

• The replies are saved and visible in the settings.

• I'm accessing the "Inbox" tab, not "Messages."

Could you please assist me in identifying why the saved replies are not accessible in the reply window?
Is there a specific place or icon where I should find them?

Thank you in advance.
Best regards,
Ahmed Mosallam