Hello Zoho Support Team,
I am writing to report a multi-currency reporting issue in Zoho Books that is causing my Profit & Loss report to display incorrect Cost of Goods Sold figures.
ISSUE DESCRIPTION:
I have vendors set up in CNY (Chinese Yuan) currency. When I create vendor bills in CNY and record payments using the correct exchange rate (e.g. 1 CNY = 42.7 PKR), the Journal tab on each bill correctly shows the converted PKR amount. However, the Profit & Loss report is NOT reflecting the converted PKR amount in the Cost of Goods Sold section. Instead, it appears to be using the raw CNY amount as if it were PKR, which is massively understating my Cost of Goods Sold.
EXAMPLE:
- Vendor bill: CNY 26,500 at rate 42.7
- Correct PKR amount: PKR 1,131,550
- Journal tab shows: PKR 1,131,550 (correct)
- P&L Cost of Goods Sold shows: PKR 26,500 (incorrect — treating CNY as PKR)
ACCOUNT DETAILS:
- Organisation: 360 Performance
- Base Currency: PKR
- Foreign Currency: CNY
- All vendor bills have Cost of Goods Sold selected as the account
- Exchange rates are entered manually per transaction
This is causing my P&L to show an artificially inflated gross profit and is making my financial reports unreliable.
Please advise on how to resolve this issue or confirm if this is a known bug with a fix available.
Thank you