Community Digest Febrero 2025 - Todas las novedades en Español Zoho Community

Community Digest Febrero 2025 - Todas las novedades en Español Zoho Community



¡Hola, Español Zoho Community! 

Febrero ha estado cargado de novedades y mejoras en las aplicaciones de Zoho. Seguimos ampliando nuestra comunidad con eventos y recursos que os ayudarán a sacar el máximo partido a vuestras suscripciones de Zoho. Descubramos juntos lo más destacado de este último mes y todo lo que os espera en las próximas semanas:

  1. Meetups Marzo 2025: ¡No te pierdas esta formación gratuita en Barcelona, Madrid y Valencia!
  2. Zoho Sales IQ: Soporte para múltiples cuentas de WhatsApp Business (WABA) ya disponible en SalesIQ
  3. ¡Entradas para Zoholics 2025 ya a la venta! Apúntate la fecha de la mayor convención de usuarios de Zoho
  4. Zoho Workplace refuerza su seguridad con la incorporación de Zoho Vault
  5. Zoho Recruit: Presentamos la funcionalidad Evaluación Justa para Entrevistas
  6. Ya disponible: Estudio sobre Salud Digital en Europa 2024 de Zoho 
  7. Actualización importante: Verificación obligatoria del dominio de correo electrónico para usuarios de Zoho Analytics
  8. Te contamos cómo aprovechar la IA en tu estrategia de marketing 2025

1. Meetups Marzo 2025: ¡No te pierdas esta formación gratuita en Barcelona, Madrid y Valencia!

En estos Meetups tendrás la oportunidad de formarte en persona de nuestro equipo local de soporte en español. ¿Preparado para aprender sobre algunas increíbles funcionalidades de tu Zoho CRM y Zoho Desk? ¡Haz click aquí para no perderte esta formación gratuita!


2. Zoho Sales IQ: Soporte para múltiples cuentas de WhatsApp Business (WABA) ya disponible en SalesIQ

Consolida los chats de varias marcas en una única interfaz fácil de manejar. La compatibilidad Multi WABA de SalesIQ con las cuentas de WhatsApp Business ofrece plantillas, números de teléfono y ajustes personalizados. Esta actualización está diseñada para simplificar tus operaciones y mejorar la interacción con los clientes en tus distintos negocios. Puedes ver las diferencias clave entre el soporte anterior para una sola WABA, sus limitaciones y cómo el nuevo soporte para múltiples WABA transforma la gestión de marcas para hacerla más efectiva aquí. 


3. ¡Entradas para Zoholics 2025 ya a la venta! Apúntate la fecha de la mayor convención de usuarios de Zoho

Zoholics es la mayor convención de usuarios de Zoho, donde nos reunimos con nuestros usuarios cara a cara para ayudaros a comprender mejor nuestros productos. Durante los días 2 y 3 de octubre tendrás la oportunidad de conocer más de los productos y servicios de Zoho, así como las últimas tendencias y prácticas empresariales. Está diseñada para ayudar a nuestros usuarios a comprender cómo las aplicaciones únicas de Zoho pueden ayudar a que sus negocio avance un paso más. ¿Por qué deberías asistir? ¡Te lo mostramos aquí! 


4. Zoho Workplace refuerza su seguridad con la incorporación de Zoho Vault

Zoho Vault ahora forma parte de Zoho Workplace, ofreciendo una gestión avanzada de contraseñas para reforzar la seguridad sin perder simplicidad y eficiencia. La versión Standard de Zoho Vault está incluida sin costo en tu suscripción a Zoho Workplace. Con esta integración, las organizaciones pueden colaborar de manera segura y proteger su información confidencial dentro del ecosistema de Zoho Workplace. Descubre cómo utilizar esta actualización en este artículo. 


5. Zoho Recruit: Presentamos la funcionalidad Evaluación Justa para Entrevistas 

Mejora la transparencia y elimina los prejuicios en tu proceso de selección con la nueva Evaluación Justa para entrevistas Además, la integración actualizada con Zoho People te permite sincronizar los detalles de la oferta en Recruit, ayudando a que tus equipos de selección y RRHH se mantengan alineados en todo momento. ¡Descubre su funcionamiento aquí!


6. Ya disponible: Estudio sobre Salud Digital en Europa 2024 de Zoho 

El Estudio sobre Salud Digital en Europa de Zoho analiza la salud digital de las empresas en cinco mercados europeos: Alemania, España, Francia, Países Bajos y Reino Unido. Además, califica a las empresas encuestadas en función de sus prácticas de transformación digital. Así pues, ¿qué salud digital tienen las empresas en tu país y qué aspectos son importantes para mejorarla? No te pierdas este estudio.


7. Actualización importante: Verificación obligatoria del dominio de correo electrónico para usuarios de Zoho Analytics

Actúa ahora para mejorar la seguridad y fiabilidad de tus notificaciones por email de Analytics. Sigue esta guía paso a paso para completar el proceso obligatorio de verificación del dominio de correo electrónico. 


8. Te contamos cómo aprovechar la IA en tu estrategia de marketing 2025

En este blog, exploraremos cómo la IA puede mejorar tu estrategia de marketing en 2025, analizaremos su uso en situaciones reales y veremos cómo las herramientas avanzadas de IA de Zoho pueden integrarse en tus esfuerzos de marketing.

Encuesta: ¿Qué te gustaría ver en este foro?

Estamos trabajando para traeros los temas y artículos que más os interesen a la Español Zoho Community, y tú nos puedes ayudar a determinar el contenido haciendo esta encuesta para usuarios de Zoho. ¡Gracias!

¡Nos vemos el próximo mes!

Beatriz Moya | Zoho España

Marketing Specialist





        • Recent Topics

        • CRM : Function to add user name to text field

          I have a lookup field in a module that is linked to the CRM users so we can assign a Project Lead to the customer. Sadly Zoho Marketing Automation doesn't sync Lookup fields so I need to extract information from the lookup to text fields: Lookup field

        • Upload API

          I'm trying to use the Upload API to upload some images and attach them to comments (https://desk.zoho.com/DeskAPIDocument#Uploads#Uploads_Uploadfile) - however I can only ever get a 401 or bad request back. I'm using an OAuth token with the Desk.tickets.ALL

        • Losing description after merging tickets

          Hello, We merge tickets when they are about the same topic from the same client. It happens sometimes. We recently noticed that after the merger only the description from the master ticket is left in a thread. And the slave-ticket description is erased.

        • Option to Empty Entire Mailbox or Folder in Zoho Mail

          Hello Zoho Mail Team, How are you? We would like to request an enhancement to Zoho Mail that would allow administrators and users to quickly clear out entire folders or mailboxes, including shared mailboxes. Current Limitation: At present, Zoho Mail only

        • update linked contacts when update happens in account

          Hi, I have a custom field called Licence in the Accounts module. When someone buys a licence, I’d like to update a custom field in the related Contacts. How can I achieve this? I noticed that workflows triggered on Accounts only allow me to update fields

        • Problem Management Module

          I am looking for a Problem Management module within Zoho Desk. I saw in some training videos that this is available, and some even provided an annual price for it. I want an official confirmation on whether this is indeed available. This is not a particularly

        • Deluge sendmail in Zoho Desk schedule can't send email from a verified email address

          I am trying to add a scheduled action with ZDesk using a Deluge function that sends a weekly email to specific ticket client contacts I've already verified the email address for use in ZDesk, but sendmail won't allow it in its "from:" clause. I've attached

        • Unable to explore desk.zoho.com

          Greetings, I have an account with zoho which already has a survey subscription. I would like to explore desk.zoho.com, but when I visit it while logged in (https://desk.zoho.com/agent?action=CreatePortal) I just get a blank page. I have tried different

        • Offline support for mobile app

          Accessing your files and folders from your mobile devices is now quicker and simpler, thanks to the power of offline support. Whether on an Android or iOS device, you can use the Offline function to save files and folders, so you can review them even

        • Zoho Desk KB article embedded on another site.

          We embed KB articles from Zoho Desk on another site (our application). When opening the article in a new tab, there is no issue, but if we choose lightbox, we are getting an error "To protect your security, help.ourdomain.com will not allow Firefox to

        • Transitioning to API Credits in Zoho Desk

          At Zoho Desk, we’re always looking for ways to help keep your business operations running smoothly. This includes empowering teams that rely on APIs for essential integrations, functions and extensions. We’ve reimagined how API usage is measured to give

        • List of packaged components and if they are upgradable

          Hello, In reference to the article Components and Packaging in Zoho Vertical Studio, can you provide an overview of what these are. Can you also please provide a list of of components that are considered Packaged and also whether they are Upgradable?

        • Does Attari Messaging app have Bot option and APIB

          Hi, Does Attari also have Bot and API as we use in WhatsApp??

        • how to use validation rules in subform

          Is it possible to use validation rules for subforms? I tried the following code: entityMap = crmAPIRequest.toMap().get("record"); sum = 0; direct_billing = entityMap.get("direct_billing_details"); response = Map(); for each i in direct_billing { if(i.get("type")

        • How to add application logo

          I'm creating an application which i do not want it to show my organization logo so i have changed the setting but i cannot find where to upload/select the logo i wish to use for my application. I have seen something online about using Deluge and writing

        • Introducing Keyboard Shortcuts for Zoho CRM

          Dear Customers, We're happy to introduce keyboard shortcuts for Zoho CRM features! Until now, you might have been navigating to modules manually using the mouse, and at times, it could be tedious, especially when you had to search for specific modules

        • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

          Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals

        • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

          Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use

        • Verifying Zoho Mail Functionality After Switching DNS from Cloudflare to Hosting Provider

          I initially configured my domain's (https://roblaxmod.com/) email with Zoho Mail while using Cloudflare to manage my DNS records (MX, SPF, etc.). All services were working correctly. Recently, I have removed my site from Cloudflare and switched my domain's

        • Zoho Analytics Regex Support

          When can we expect full regex support in Zoho Analytics SQL such as REGEXP_REPLACE? Sometimes I need to clean the data and using regex functions is the easiest way to achieve this.

        • Change of Blog Author

          Hi, I am creating the blog post on behalf of my colleague. When I publish the post, it is showing my name as author of the post which is not intended and needs to be changed to my colleague's name. How can I change the name of the author in the blogs?? Thanks, Ramanan

        • Show Attachments in the customer portal

          Hi, is it possible to show the Attachments list in the portal for the particular module? Bests.

        • Does Zoho Docs have a Line Number function ?

          Hi, when collaborating with coding tasks, I need an online real time share document that shows line numbers. Does Zoho's docs offer this feature ? If yes, how can I show them ? Regards, Frank

        • Please make it easier to Pause syncing

          right now it takes 3 clicks to get there. sounds silly, but can you make it just 2 clicks to get it done instead? thats how dropbox does it, 2 clicks to pause instead of 3.

        • Feature Request - Insert URL Links in Folders

          I would love to see the ability to create simple URL links with titles in WorkDrive. or perhaps a WorkDrive extension to allow it. Example use case: A team is working on a project and there is project folder in WordDrive. The team uses LucidChart to create

        • Organization Emails in Email History

          How can I make received Org Emails to show up here?

        • Converting Sales Order to Invoice via API; Problem with decimal places tax

          We are having problems converting a Sales Order to an Invoice via API Call. The cause of the issue is, that the Tax value in a Sales Order is sometimes calculated with up to 16 decimal places (e.g. 0.8730000000000001). The max decimal places allowed in

        • how to differentiate if whatsapp comes from certain landing page?

          I create a Zobot in SalesIQ to create a Whatsapp bot to capture the lead. I have 2 landing pages, one is SEO optimized and the other want is optimized for leads comes from Google Ads. I want to know from which landing page this lead came through WhatsApp

        • How to sync from Zoho Projects into an existing Sprint in Zoho Sprints?

          Hi I have managed to integrate Zoho Projects with Zoho Sprints and I can see that the integration works as a project was created in Zoho Sprints. But, what I would like to do is to sync into an existing Zoho Sprints project. Is there a way to make that

        • How to record company set up fees?

          Hi all, We are starting out our company in Australia and would appreciate any help with setting up Books accounts. We paid an accountant to do company registration, TFN, company constitution, etc. I heard these all can be recorded as Incorporation Costs, which is an intangible asset account, and amortised over 5 years. Is this the correct way to do it under the current Australian tax regulations? How and when exactly should I record the initial entry and each year's amortasation in Books? Generally

        • How to create a drop down menu in Zoho Sheets

          I am trying to find out, how do I create a drop down option in Zoho sheet. I tried Data--> Data Validation --> Criteria --> Text  --> Contains. But that is not working, is there any other way to do it.  Thanks in Advance.

        • Show Payment terms in Estimates

          Hi,  we are trying to set up that estimates automatically relates payment terms for the payment terms we introduced on Edit contact (Field Payment terms).  How can it be done? Our aim is to avoid problems on payment terms introduced and do not need to introduce it manually on each client (for the moment we are introducing this information on Terms and Conditions.  Kind Regards, 

        • Rich-text fields in Zoho CRM

          Hello everyone, We're thrilled to announce an important enhancement that will significantly enhance the readability and formatting capabilities of your information: rich text options for multi-line fields. With this update, you can now enjoy a more versatile

        • How can I calculate the physical stock available for sale?

          Hey Zoho Team,  I've tried to calculate the physical stock on hand in various ways - but always receive a mismatch between what's displayed in Zoho Inventory & analytics.  Can you please let me know how the physical stock available for sale is calculated?

        • When dispatched to crew, assigning lead missing

          Hello, For the past two or three weeks, whenever an officer assigns Service Appointment to a team, the lead person is missing from the assigned service list. Therefore, we have to reschedule the SA and then the lead person becomes visible in the assigned

        • Create Lead Button in Zoho CRM Dashboard

          Right now to create Leads in the CRM our team is going into the Lead module, selecting the "Create Lead" button, then building out the lead. Is there anyway to add the "Create Lead" button or some sort of short cut to the Zoho CRM Dashboard to cut out

        • open word file in zoho writer desktop version

          "How can I open a Microsoft Word (.doc or .docx) file in Zoho Writer if I only have the file saved on my computer and Zoho Writer doesn't appear as an option when I try 'Open with'? Is there a way to directly open the .doc file in Zoho Writer?"

        • Generate leads from instagram

          hello i have question. If connect instagram using zoho social, it is possible to get lead from instagram? example if someone send me direct message or comment on my post and then they generate to lead

        • I want to transfer the project created in this account to another account

          Dear Sir I want to transfer the project created in one account to another account

        • Inactive User Auto Response

          We use Zoho One, and we have a couple employees that are no longer with us, but people are still attempting to email them. I'd like an autoresponder to let them no the person is no longer here, and how they can reach us going forward. I saw a similar

        • Next Page