Connecting Zoho Mail with Apollo.io

Connecting Zoho Mail with Apollo.io

Hi, I am trying to connect my Zoho Mail account with my Apollo.io account to start sending cold email for prospecting purposes. I have activated the IMAP setting but I am still unable to connect to the Apollo account. I am using my email credentials but here is what I am getting as an error message: "Wrong email or password provided." Please let me know what to do to get this resolved.



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