Cursor on computer is to the left of what it is actually pointing to on the remote computer

Cursor on computer is to the left of what it is actually pointing to on the remote computer

Zoho assist has been working fine and I hadn't used it in a few days.  I decided to log back in and work on the remote computer but now the cursor is off of what is highlighted on the remote computer.  Here's what I have tried to solve the problem, but have had no luck.

Firefox Browser
Cleared cache and images on the firefox browser
Chrome Browser
Cleared cache and images on the chrome browser
Restarted Remote Computer
Restarted Computer I'm working from

None of these have solved the problem.   Need help

      • Sticky Posts

      • Release Notes: Version 1.91, February 2015

        Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,