Custom View in Recruit not Showing Candidates as it Should

Custom View in Recruit not Showing Candidates as it Should

I continue to have issues with Zoho Recruit and Custom View's in the Candidates tab not working as expected. I am seeing Candidates brought into a custom view that shouldn't be there. See attached file. I've circled the Status that shouldn't be showing in the View. I generated this by going into Job Openings and used the Custom View for that specific job. My basic troubleshooting has shown that if the Candidate's first Associated job on the list in the Candidate tab has the Status I've added to the Custom View, the Candidate will be pulled into the View, regardless of the Associated Job Opening. On my example you will see a candidate who had the correct Status, but for a different Job Opening than I was searching. The only manual force I can do to correct this, is to go into the Candidate record and reselect the Status for the first Associated job in the list. Conversely, I have had the same issue with Candidates not pulling into a Custom View in the Candidates tab. They show the correct Status that would normally pull them into the View, but Zoho doesn't pull it. If I recognize that a candidate is missing, I can enter the record and reselect the correct Status to force the system to "see" the record and then they will appear in the Custom View. Needless to say, this is a HUGE issue with the potential to let Candidates drop through the cracks. Please let me know when these bugs will be fixed. Look back in my records and you will see I have mentioned this problem before.


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