Hello,

I have a problem with the ACH Payment page of the Customer Portal. With the checkbox for customers to approve future auto payments via ACH above the Authorization Agreement, it implies that the customer MUST check this box in order to make a payment. However, this is an optional checkbox and not required to make a one-off ACH payment. Being at the top implies that it is MANDATORY to move forward. Placing the checkbox after the "Make Payment" button changes it to show that it is optional. Most of my clients will not want to authorize future payments and will then stop processing the ACH thinking that it is mandatory using this payment portal; thus making it more difficult to receive payment.

In the most ideal world the Authorization Agreement would be editable too as it is an outward facing legal statement containing a one-size-fits-all legal statement that might not work for all organizations/customer contracts.

Currently it looks like this:

By just rearranging the HTML coding to have the Form Div below the Button Div it fixes the problem of MANDATORY implication.

Giving a result that eliminates confusion on the customer on being allowed to make a single payment authorization.