Data not appearing in CRM & CRM data not showing in Sales IQ
Hi,
I'm using Zoho One so have access to paid verison of both Sales IQ and CRM.
I send email to individuals via CRM. The emails I send i thought would track these leads with Sales IQ.
I.E
I email Joe Blogs from zoho crm. Joe Blogs opens the email and clicks link to visit my website.
From CRM i know Joe Blogs opened the email. I get notified.
Of all the people I email I know some of them visit the website. I would expect Joe Blogs name to appear not in Zoho Sales IQ. It does not. It appears as unique visitor ID.
How do i track the people who I emailed from CRM through to Sales IQ.