Dialing Microsoft Teams Phone Service via Zoho CRM
I am using the VOIP option in Microsoft teams for my office phone system. I was hoping to have a way to dial numbers directly from Zoho CRM, but don't see anything in the Teams Integration or in the Telephony integration that will enable this.
Does anyone know if there is a way to enable this or if this is on the roadmap?
Thanks!
Moderation update (17-Mar-25): As mentioned by @Anonymous User in his recent response, we are targeting the possible release of this integration by April 2025. Due to some technical limitations with forum notification emails related to this topic, we are temporarily locking this post. Please be assured that we are actively working to resolve this issue and will reopen the post once it's fixed. We will also keep everyone updated on the progress of the MS Teams integration. In the meantime, we kindly request that you refrain from starting new topics related to this requirement.Update (28-Mar-25): Issues with Forum notification email for this topic is now fixed, and topic is unlocked for further participation.
Update (2 April 2025):
Announcement post - MS Teams for daily call operations
Announcement post - MS Teams for daily call operations
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