Does a workflow stop when somebody responds to an automated email?
We have automated email workflows that are triggered when people sign up for specific lists. Sometimes it's 1 email, sometimes 3, sometimes 5. When somebody takes a particular action on an email, we'd like the email automation to stop and our sales reps to take over. The actions would be:
- hitting reply on the email and responding to questions we ask
- clicking a Calendly link and scheduling a call
Is this what automatically happens or do we need to set it in the workflow? Is it possible to integrate with Calendly or set up call scheduling through Zoho?