"Downgrading users" message.
Hello. Here's the context:
- Tried Zoho One for a whole month. Liked it so much I just signed up for a subscription plan.
- I own 3 domain names which I have already mapped to Zoho apps, mail, etc.
- During the trial I created 2 more users under some of these domain names, although they are all just me (still a 1-person operation)
- Upon going from trial to subscription, I got notification that the 2 users I created will be downgraded. I understand given the Zoho One per-user policy. However I was a bit caught off guard by this.
Questions:
- What does constitute an "user" under Zoho One? A profile with a dedicated email account?
- I don't mind deactivating my two other users, however I already assigned project tasks to one of them. What happens when this user is deactivated? Does the project's task switch to unassigned status?
- I'd still need to have the ability to create multiple email aliases (from any of my 3 domains) redirecting to my mail user email account. This is actually a big deal for me. Please confirm this won't be changed.
- Can I change the email associated with Zoho One without much trouble? For instance from trialUser@mydomain.com to realUser@myotherdomain.com
Will appreciate your prompt feedback, thanks.
Sticky Posts
How to Add Users to your Organization in ZohoMail?
A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk) In this topic, We will be discussing on how to Add and Invite users only. The Import options are self explanatory. ____________________________________________________________________________________________________________