Duplicate Check Function in Resume Inbox not working

Duplicate Check Function in Resume Inbox not working

Hello,

Good Day.

 For two days now, after your recent update in zoho recruit, the “Duplicate Check” function in the “Resume Inbox” under “Resume Management” is not working because existing candidates having the same email ID are being added instead of overwriting the old candidates with new details.  This happens when an email with a CV is sent to our zoho email and when it is parsed to the Candidates module, if it has an identical email address existing on our database, it just creates a new candidate profile having the same email address.
 

Please advise as soon as possible and fix this issue.


Thanks.


Vince


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