E-Invoicing in Belgium with Zoho Inventory

E-Invoicing in Belgium with Zoho Inventory

Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. Invoices and credits notes must be exchanged in a prescribed digital format.

How E-Invoicing Works 

Belgium's e-invoicing system runs through the Peppol (Pan-European Public Procurement Online) network, a secure digital framework that allows businesses to exchange invoices and credit notes electronically through certified Access Points. 

Every transaction sent through Peppol follows the EN 16931 structure and is formatted according to Peppol BIS 3.0 (UBL), a standardised XML layout. Once validated, the network facilitates the document transmission from the seller's access point to the buyer's access point.

Products Supported

E-Invoicing will be supported in Zoho Inventory, Zoho Books and Zoho Billing. 

How Zoho Inventory Handles Belgium e-Invoicing

Zoho Inventory aligns your invoicing and billing workflow with Belgium's structured e-invoicing model. Storecove acts as the certified Peppol Access Point, handling the secure transfer of transactions between Zoho Inventory and your customer's accounting software in accordance with Belgium's e-invoicing.

Supported Functionalities in Zoho Inventory

Zoho Inventory supports: 
  1. Both sending of outgoing invoices and credit notes, as well as receiving incoming bills and vendor credits through Peppol.
  2. Sending of transaction PDF through Peppol network.
    1. Invoices
    2. Credit Note
    3. Bills
    4. Vendor Credits
  3. Sending Reference fields.
    1. Order Reference
    2. Project Reference
    3. Payment Reference (Supported Payment modes: Cash, Checks, Card)
  4. Monitoring and filter real time transaction status with predefined filters.
    1. Yet to Push
    2. Pushed
    3. Failed
    4. Accepted
    5. Rejected
  1. Fetch customer name and address details using their VAT ID.
  2. Automatically push recurring and subscription invoices to Peppol.
  3. Bulk push invoices and credit notes.
  4. Cross border transaction support.
  5. Accept or reject the bills received from your vendors through Peppol.
  6. Availability of UUID in export
  7. Availability of e-invoice transaction status in webhook and custom functions.
  8. Map existing Custom Field to Tax Registration Number field.
  9. Map Tax Registration Number field to CRM field.

Modes of transaction communication:

Since not all our users will be on Peppol just yet, here is how Zoho Inventory will handle invoicing and communication. 
When transactions are created, they can be communicated to customers through the following modes:

Type of Businesses supported in Zoho Inventory
Mode of Communication in Zoho Inventory
VAT Registered & On Peppol Network
Peppol & Email
VAT Registered & Not on Peppol Network
Email Only
Unregistered/B2C
Email Only

Features not yet supported. 

Today the apps do not support the below functionalities yet. 
  1. Additional Payment Reference Field: Credit & debit transfer, ACH Direct debit.
  2. Support for additional attachments.
  3. Supporting businesses that are registered in Peppol with different legal identifier; for example - 0088:5412345000013 , 9925:BE0123456789 , 0208:0123456789 .
These are features we're working on and will be released shortly. We will update you as and when we update these. 

Enabling E-Invoicing in your Zoho Inventory organization

  1. All new paid organization created (with Business Location as Belgium) will automatically have access to the new e-invoicing functionalities.
  2. Existing paid organization will find an in-app banner notification inside your organization.
    1. Enable E-Invoice: Once you click on 'enable e-invoice' in the banner, we will enable the necessary fields (VAT Registration Number in Tax Settings and Tax Registration Number in your Customer Module) in your organization.
    2. VAT ID Matching: The wizard will then guide you to map the above created new fields with any existing field used by you in your organization for recording such information. 

For users using Zoho CRM-Zoho Inventory

If you've enabled Zoho CRM and Zoho Inventory integration, please follow the below instructions to map fields. 
  1. Edit the configuration in Zoho Inventory - Zoho CRM integration in Settings.
  2. Re-map the fields you're currently using to capture VAT Registration Number and Tax Registration Number with the newly added Custom Fields introduced here.
  3. Once saved, the data captured in Zoho CRM will then be mapped to the new custom field created in Zoho Inventory. 

Want to Test the features before opening up live in your organization?

If you want to test the features in a Sandbox environment before enabling them live in your organization, please create a new trial organization in Zoho Inventory and reach out to us. We will enable the necessary settings from our end. 

Info
Here is a detailed help document which provides instructions on how to setup e-invoicing in Zoho Inventory.

Pricing

Zoho Inventory includes support for up to 1,000 send/receive transactions in its paid plans. Once you cross 1000 transactions, you can purchase an add-on that provides 500 additional transactions for €15.

Need Help?

If you have questions related to e-Invocing or need help with setting it up in Zoho Inventory,  reach out to us through the comment section below or drop an email to support@eu.zohoinventory.com. Our team will be glad to assist. 


        • Recent Topics

        • VoC in Zoho CRM is now data savvy: Explore response drilldown, summary components and participation in CRM criteria

          VoC has all the goods when it comes to customer intelligence—which is why we're constantly enhancing it. We recently added the following: A customer drilldown component that shows you the list of prospects and customers behind a chart's attribute Expanded
        • How do I bulk archive my projects in ZOHO projects

          Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
        • Error 0x800CCC0F Outlook

          Hello, i cannot send or receive email in outlook. can you please help. 'Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'
        • Passing the CRM

          Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
        • Can I add Conditional merge tags on my Templates?

          Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
        • Zoho vault instal on windows

          I am trying to use Zoho Vault Desktop for Windows, but I am unable to complete the sign-in process. Problem description After logging in to my Zoho account and clicking Accept on the authorization page, nothing happens. The application does not proceed
        • How can I add a comment to an existing ticket via API?

          I need to add comments/notes to the history of an existing ticket using the API without overwriting the original ticket description. Thanks!
        • Zoho Browser??

          hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep  
        • Zoho Social - Feature Request - Reviewer Role

          Hi Social Team, I've come across this with a couple of clients, where they need a role which can review and comment on posts but who has no access to create content. This is a kind of reviewer role. They just need to be able to see what content is scheduled
        • Let’s Talk Recruit: LinkedIn Cheatsheet

          Welcome to the first edition of Let’s Talk Recruit for 2026. We are kicking off the year by revisiting one of the most asked about topics in Zoho Recruit. How our LinkedIn integrations actually work and how recruiters can get the most value from them.
        • Ticket layout based on field or contact

          Hi! I want to support the following use-case: we are delivering custom IT solutions to different accounts we have, thus our ticket layouts, fields and languages (priority, status field values should be Hungarian) will be different. How should I setup
        • Zoho Forms API

          Is there any way to get all form entry list using API? Looking forward to hear from you
        • Creating a Chart from a Report

          In Zoho Analytics, is it possible to create a chart from a Pivot View report? We are looking to use Zoho Analytics to replace Excel for Sales reports and would like to be able to show both the table and the chart together.
        • Ability to Set Client Name During Portal Invitation

          Hi Zoho Team, We would like to suggest an important enhancement to the Zoho Creator Client Portal functionality. Zoho Creator recently introduced the option to set a client’s display name in the Client Portal settings, which is very helpful for creating
        • Move email between inboxes?

          Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish this
        • PDF Attachment Option for Service Reports

          Hello Team, I would like to check with you all if there is an option to attach PDF documents to the service reports. When I try to attach a file, the system only allows the following formats: JPEG, JPG, and PNG. Could you please confirm whether PDF attachments
        • 【Zoho CRM】データ一覧画面でのメモのバッジ機能リリースのお知らせ

          ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。2026年度もゾーホーユーザーコミュニティをどうぞよろしくお願いいたします! 今回は「Zoho CRM アップデート情報」の中から、新機能のデータ一覧画面でのメモのバッジ機能をご紹介します。 目次 概要 メモのバッジ機能について メモの作成について メモに関する様々な処理について 最近追加したメモについて メモのバッジの非表示について クライアントスクリプトの対応 概要  メモのバッジ機能について 既存の活動バッジに加えて、すべてのタブのデータ一覧表示画面に、各データごとに利用できる「メモのバッジ」(キャプチャ内の赤枠部分)が新たに導入されました。
        • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

          Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
        • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

          so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
        • Can’t find fsm in zoho one

          Every other app is available to me in Zoho one except fsm
        • Posibility to add Emoticons on the Email Subject of Templates

          Hi I´ve tried to add Emoticons on the Subject line of Email templates, the emoticon image does show up before saving the template or if I add the Emoticon while sending an Individual email and placing it manually on the subject line. Emoticons also show
        • Task Deletion Restriction & Strict Stage Control

          Hello Zoho Community, We have the following two issues currently pending and under testing, for which we require a workable and reliable solution: 1. Task Deletion Restriction We are testing ways to ensure that staff users are not able to delete tasks
        • Unable to mass update a picklist field

          Hello, I have the records within our Accounts module divided between two account types: Parent Accounts & Member Accounts. I am attempting to mass update accounts from one picklist value to the other (within other specific criteria in our custom fields)
        • Process checklist in CRM

          Hi We've created a new sales process that I'm mapping into the CRM - issue I have is that some of the tasks / milestones I would like to capture require very simple tick box responses but there are quite a few under a variety of sub categories so I don't
        • CRM project association via deluge

          I have created a workflow in my Zoho CRM for closing a deal. Part of this workflow leverages a deluge script to create a project for our delivery team. Creating the project works great however, after or during the project creation, I would like to associate
        • Manage control over Microsoft Office 365 integrations with profile-based sync permissions

          Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
        • Holidays - Cannot Enter Two Holidays on Same Day

          I have a fairly common setup, where part-time employees receive 1/2 day's pay on a holiday and full-time employees receive a full day's pay. Historically, I've been able to accommodate this by entering two separate holidays, one that covers full-time
        • Where is the settings option in zoho writer?

          hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards
        • File emails in Shared email folder

          Hi, I am unable to allow users to collaborate in Shared email folders: User 1 shares a folder let's say "SharedTopic" with full permissions Users 2 and 3 can see this folder but are unable to add emails to this folder or search in this folder. For example,
        • No funcionan correctamente el calculo de las horas laborales para informe de tickets

          Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
        • How create a draft via workflow?

          I wish to create a workflow rule for specific emails that creates a draft response - not an automatic email reply, but just a draft with a set response ready to be verified by an agent who can then manually select recipients. Alternatively, the workflow
        • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

          Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >>  This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me  thanks
        • How to manage task lists in Zoho Desk?

          Hello, I use Zoho Desk for IT customer support. I have a list of standard operating procedures (SOPs), including SOPs for onboarding new users, offboarding users, losing a device, etc. These are lists of tasks to be performed depending on the situation.
        • Zoho → ShipStation Integration – Sales Order–Driven Fulfilment Workflow

          Hello All, I’m reaching out to explore the best way to integrate a shipping tool into our inventory which will speed our process up. We are looking to integrate ShipStation into our existing order-to-fulfilment workflow, as we’re keen to standardise on
        • Business Day Logic Update: More Accurate Scheduling for Your Workflows

          Hello everyone, We’re improving how business-day calculations work in workflows, especially when triggers happen on weekends. This update ensures that offsets like +0, +1, and +2 business days behave exactly as intended, giving you clearer and more predictable
        • Convert Lead Automation Trigger

          Currently, there is only a convert lead action available in workflow rules and blueprints. Also, there is a Convert Lead button available but it doesn't trigger any automations. Once the lead is converted to a Contact/Account the dataset that can be fetched
        • Default Tagging on API-generated Transactions

          If one assigns tags to an Item or Customer, those tags get auto-populated in each line item of an Invoice or Sales Order when one creates those documents. However, if one creates the Sales Order or Invoice via the API (either directly coding or using
        • User

          If user is already part of manage engine endpoint central , what hapens when i try to add them to another Zoho org / directory? Are these users added as external users?
        • Adding a new section to the related details sidebar when creating a new ticket.

          Hello, I was wondering if you can add a new section to the related details sidebar when creating a new ticket. I was wanting to have it to where it also shows the account information related to the contact chosen as well. This is the section I am referring
        • Displaying only unread tickets in ticket view

          Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that
        • Next Page