Hello,

In the eBay integration the shipping charge is being added as a line item and not as shipping.

This is causing Zoho books to have shipping charges in the wrong account (sales.)

To make matters worse, Zoho Inventory will not allow the shipping charge to be manually corrected, throwing an error that states something like sales channel imported sales orders can not be modified. This applies to the SO as well as the associated Invoice.

Support advised to make General Journal entries to correct this, but that is a lot of extra work to make a journal entry for every sale - kind of defeats automation.

Thanks for your help.

-Mark