email moderation issue when email is sent in the name of a mail group

email moderation issue when email is sent in the name of a mail group

Symptom:
an email that is sent by a mail group moderator in the name of a moderated mail group is held back for approval.

Reproduction:
Create a moderated mail group with members and moderators.
Allow that mails can be sent in the name of the group (extended settings).
Send an email to the group as a group moderator, but in the name of the group.
This mail is held back for moderation which is unexpected.

Expected:
A mail sent by group moderator to a moderated group are not held back for moderation
also in the case that the mail is sent in the name/on behalf of the group.



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