Erfahrungen mit Alcatel-Lucent Rainbow + Zoho?

Erfahrungen mit Alcatel-Lucent Rainbow + Zoho?

Hallo zusammen,

wir stehen vor dem Problem, dass nach meinem aktuellen Kenntnisstand keine Möglichkeit besteht Alcatel-Lucent Rainbow in Verbindung mit Zoho einzusetzen. Es gibt zwar ein Add-On "Rainbow ZoHo Connector" seitens Alcatel, allerdings muss man zur Nutzung eine Sigma-Erweiterung für Zoho CRM erstellen, was allerdings nur für US Datencenter möglich ist (dank der Datenschutz-Grundverordnung)... Eine native Unterstützung der Anlage via PhoneBridge ist nicht geplant.

  1. Hat von euch jemand positive Erfahrungen mit Alcatel-Lucent Rainbow in Verbindung mit Zoho machen können - funktioniert es durch Workarounds vielleicht doch?!
  2. Welche Telefonanlagen benutzt ihr in Verbindung mit Zoho?


Vielen Dank bereits im Voraus für eure Antworten!






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