Error SMTP

Error SMTP

Hello good afternoon!

I have a problem sending emails using Zoho SMTP servers through my website when hosted, but when the site is in my notebook, it works perfectly.

When sending mail using port 587, it returns the message (attachment I):
Error on line: # 367 :: stream_socket_enable_crypto (): The certificate pair CN = `server2.rapidcloud.com.br 'does not match the expected CN =` smtp.zoho.com'
/home/petskoon/public_html/_app/Library/PHPMailer/class.smtp.php
ERROR SENDING EMAIL: SMTP Connect () failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

When using port 465, it returns the message (Annex II):
ERROR SENDING EMAIL: SMTP Connect () failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

I did some research on the internet and found that the problem on port 587 is about the incompatibility of certificates between servers. I have seen many problems like mine in the Zoho forum and I believe Zoho has helped them.

I tested on 4 different accounts and they all gave the error. Can you help me?

I have already contacted the email "support" < support@zohomail.com>

Any questions, I'm at your disposal!
Thankful.


      • Sticky Posts

      • Zoho Mail POP & IMAP Server Details

        Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure

      • Important update on Group Management | Zoho Mail

        Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically

      • Mastering email etiquette and best practices to follow in Zoho Mail

        Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your

      • 📣 📣 ZUG Meetups India - Explore Hybrid Workspaces using Zoho Workplace - Meet and Learn! 🧑🏽‍💻🧑🏽‍💻

        We are excited to announce the User Community initiative to meet you all in person and help you explore the need of the hour - Hybrid Workspaces using Zoho Workplace. We aim to help you to setup your Digital Workplace effectively so that your employees

      • Announcing Zoho Mail - Inactive user Policy

        Dear Zoho Mail users, Thanks to all of you for your continuous support.  We have recently started implementing the Inactive User Policy, for Zoho Mail.  A user is considered as inactive, if the user has not logged in to the Zoho mail account for a period of more than 120 days. The login through POP, IMAP and Active Sync are all taken into account for tracking the period of inactivity.  Whoever received the communication need not panic, as we have just communicated our policy to all the users.  To